:root{--bg:#f5f7fb;--panel:#fff;--text:#172033;--muted:#748097;--line:#e6eaf0;--accent:#4d6bff;--accent2:#eef1ff;--danger:#d94242;--shadow:0 10px 35px rgba(25,35,58,.08);--radius:16px}
*{box-sizing:border-box}body{margin:0;font-family:Inter,ui-sans-serif,system-ui,-apple-system,"Segoe UI",sans-serif;background:var(--bg);color:var(--text)}button,input,select,textarea{font:inherit}.hidden{display:none!important}.muted{color:var(--muted)}
.login-shell{position:relative;isolation:isolate;overflow:hidden;min-height:100vh;display:grid;place-items:center;padding:30px;background:radial-gradient(circle at 14% 12%,rgba(231,236,255,.95),transparent 28%),radial-gradient(circle at 88% 10%,rgba(255,229,238,.9),transparent 25%),linear-gradient(180deg,#f5f7fc 0%,#eef2f9 100%)}.login-shell::before,.login-shell::after{content:"";position:absolute;inset:auto;pointer-events:none;border-radius:50%;z-index:0;will-change:transform;opacity:1}.login-shell::before{width:min(52vw,760px);height:min(52vw,760px);left:-12vw;top:10vh;background:radial-gradient(circle,rgba(229,0,77,.22) 0%,rgba(229,91,166,.18) 28%,rgba(133,78,141,.13) 50%,rgba(133,78,141,0) 72%);animation:loginWaveFloatA 22s ease-in-out infinite}.login-shell::after{width:min(46vw,680px);height:min(46vw,680px);right:-10vw;bottom:6vh;background:radial-gradient(circle,rgba(29,61,145,.20) 0%,rgba(133,78,141,.15) 30%,rgba(229,91,166,.11) 54%,rgba(29,61,145,0) 72%);animation:loginWaveFloatB 26s ease-in-out infinite}.login-card{position:relative;z-index:1;width:min(520px,100%);background:linear-gradient(180deg,rgba(255,255,255,.99) 0%,rgba(250,251,255,.99) 100%);padding:44px;border-radius:30px;box-shadow:0 28px 80px rgba(25,38,74,.12),0 10px 28px rgba(25,38,74,.06);border:1px solid rgba(210,218,235,.95);overflow:hidden}.login-card::before{content:"";position:absolute;inset:0 0 auto 0;height:6px;background:linear-gradient(90deg,#E5004D 0%,#E55BA6 38%,#854E8D 70%,#1d3d91 100%)}@keyframes loginWaveFloatA{0%{transform:translate3d(0,0,0) scale(1)}50%{transform:translate3d(6vw,-2vh,0) scale(1.06)}100%{transform:translate3d(2vw,4vh,0) scale(.98)}}@keyframes loginWaveFloatB{0%{transform:translate3d(0,0,0) scale(1)}50%{transform:translate3d(-5vw,2vh,0) scale(1.04)}100%{transform:translate3d(-2vw,-4vh,0) scale(.97)}}@media (prefers-reduced-motion: reduce){.login-shell::before,.login-shell::after{animation:none;}}.brand-mark{width:74px;height:74px;margin:2px auto 0;border-radius:24px;background:linear-gradient(145deg,rgba(255,255,255,.9),rgba(244,247,255,.95));display:grid;place-items:center;color:#fff;font-weight:900;font-size:24px;box-shadow:0 18px 40px rgba(77,107,255,.18);border:1px solid rgba(226,232,245,.95)}.brand-mark img{width:54px;height:54px;object-fit:contain}.brand-mark.small{width:38px;height:38px;border-radius:12px;font-size:18px;margin:0}.brand-mark.small img{width:28px;height:28px}.login-hero{display:grid;gap:12px;margin-top:18px}.login-overline{display:inline-flex;align-self:start;padding:7px 12px;border-radius:999px;background:linear-gradient(135deg,rgba(229,0,77,.10),rgba(133,78,141,.10));border:1px solid rgba(229,91,166,.18);font-size:12px;font-weight:800;letter-spacing:.08em;text-transform:uppercase;color:#854E8D}.login-card h1{margin:0;font-size:34px;line-height:1.04;letter-spacing:-.04em}.login-intro{display:grid;gap:12px;margin-top:0}.login-intro.premium{padding:16px 18px;border:1px solid rgba(229,91,166,.14);background:linear-gradient(135deg,rgba(229,0,77,.05) 0%,rgba(133,78,141,.06) 55%,rgba(29,61,145,.04) 100%);border-radius:18px}.login-badge{display:inline-flex;align-items:center;gap:7px;margin:0;font-size:20px;line-height:1.4;font-weight:850;color:var(--text)}.login-badge span{color:#854E8D;font-weight:900}.login-badge em{font-style:italic;font-weight:500;color:#1c2438}.login-subtitle{margin:0;color:#63708c;font-size:14px;line-height:1.68;max-width:40ch}.simple-welcome{padding:12px 16px}.simple-welcome .welcome-line{font-size:17px;line-height:1.35}.login-card form{display:grid;gap:16px;margin-top:28px}label{display:grid;gap:8px;font-size:14px;font-weight:700}input,select,textarea{border:1px solid var(--line);background:#fff;border-radius:12px;padding:12px 14px;outline:none;color:var(--text)}input:focus,select:focus,textarea:focus{border-color:#9cadff;box-shadow:0 0 0 3px #edf0ff}textarea{min-height:120px;resize:vertical}.demo-note{font-size:13px;color:#5c6782;margin-top:18px;padding:14px 15px;background:linear-gradient(180deg,#f8f9fd 0%,#f2f5fb 100%);border:1px solid #e7ebf5;border-radius:14px}.btn{border:0;border-radius:12px;padding:10px 15px;font-weight:750;cursor:pointer}.btn.primary{background:var(--accent);color:#fff}.btn.secondary{background:#edf0f5;color:#344057}.btn.full{width:100%;padding:14px;font-size:16px}.btn.danger{background:#fff0f0;color:#b92f2f}
.app{min-height:100vh;display:grid;grid-template-columns:248px 1fr}.sidebar{position:sticky;top:0;height:100vh;background:#10182a;color:#dce3f5;padding:22px 16px;display:flex;flex-direction:column}.brand{display:flex;align-items:center;gap:12px;padding:0 8px 26px}.brand div:last-child{display:grid}.brand span{font-size:11px;color:#8290aa;text-transform:uppercase;letter-spacing:.12em}.sidebar nav{display:grid;gap:6px}.nav{width:100%;border:0;background:transparent;color:#aeb9ce;padding:11px 13px;border-radius:11px;text-align:left;cursor:pointer;display:flex;gap:11px;align-items:center;font-weight:650}.nav:hover,.nav.active{background:#1b2740;color:#fff}.sidebar-bottom{margin-top:auto}.sidebar-bottom #userCard{padding:12px;margin-bottom:6px;border-top:1px solid #26324a;font-size:12px}.sidebar-bottom b{display:block;color:#fff;margin-bottom:3px}
main{min-width:0}.topbar{height:90px;background:rgba(255,255,255,.88);backdrop-filter:blur(10px);border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;padding:0 32px;position:sticky;top:0;z-index:4}.topbar h2{font-size:20px;margin:0}.topbar p{font-size:12px;margin:4px 0 0}.search-wrap{display:flex;align-items:center;gap:8px;width:min(430px,45vw);background:#f4f6fa;border:1px solid var(--line);border-radius:12px;padding:0 12px}.search-wrap input{border:0;background:transparent;width:100%;padding:11px 2px;box-shadow:none}.content{padding:28px 32px 48px;max-width:1500px;margin:0 auto}.grid-cards{display:grid;grid-template-columns:repeat(5,1fr);gap:16px}.metric{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);padding:20px;box-shadow:0 3px 12px rgba(25,35,58,.03)}.metric .label{font-size:12px;color:var(--muted);font-weight:700;text-transform:uppercase;letter-spacing:.04em}.metric .value{font-size:30px;font-weight:850;margin-top:9px}.metric .hint{font-size:12px;color:var(--muted);margin-top:4px}.panel{margin-top:20px;background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);box-shadow:0 3px 12px rgba(25,35,58,.03);overflow:hidden}.panel-head{padding:18px 20px;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;align-items:center;gap:14px}.panel-head h3{margin:0;font-size:15px}.filters{display:flex;gap:8px;flex-wrap:wrap}.filters select{padding:8px 10px;font-size:12px}.ticket-list{display:grid}.ticket-row{display:grid;grid-template-columns:110px minmax(250px,1fr) 160px 130px 130px 135px;gap:14px;align-items:center;padding:14px 20px;border-bottom:1px solid var(--line);cursor:pointer;font-size:13px}.ticket-row:hover{background:#fafbfe}.ticket-row:last-child{border-bottom:0}.ticket-ref{font-weight:800;color:#536273}.ticket-title b{display:block;margin-bottom:3px}.ticket-title span{color:var(--muted);font-size:12px}.badge{display:inline-flex;width:max-content;align-items:center;border-radius:999px;padding:5px 8px;font-size:11px;font-weight:800;background:#eef1f6;color:#536273}.badge.incident{background:#fff0ef;color:#c6493f}.badge.demande{background:#edf5ff;color:#2c6fbd}.badge.urgent{background:#ffe9e9;color:#bd3030}.badge.high{background:#fff4e7;color:#a65f15}.status-dot{display:inline-block;width:7px;height:7px;border-radius:50%;background:#8e9bb1;margin-right:6px}.empty{padding:42px;text-align:center;color:var(--muted)}.section-title{display:flex;align-items:end;justify-content:space-between;margin-bottom:16px}.section-title h3{margin:0}.scope-tabs{display:flex;gap:6px}.scope-tabs button{border:1px solid var(--line);background:white;border-radius:10px;padding:8px 11px;cursor:pointer;font-size:12px;font-weight:700}.scope-tabs button.active{background:var(--accent2);border-color:#cad2ff;color:#3e58d4}
.form-card{background:#fff;border:1px solid var(--line);border-radius:18px;padding:24px;max-width:900px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px}.form-grid .span2{grid-column:1/-1}.actions{display:flex;justify-content:flex-end;gap:10px;margin-top:22px}.helper{font-size:12px;color:var(--muted);font-weight:500}.drawer{position:fixed;inset:0;background:rgba(13,20,35,.32);z-index:20}.drawer-panel{position:absolute;right:0;top:0;bottom:0;width:min(700px,94vw);background:#fff;box-shadow:-20px 0 60px rgba(0,0,0,.15);padding:28px;overflow:auto}.icon-btn{position:absolute;right:22px;top:18px;border:0;background:#f0f2f6;width:34px;height:34px;border-radius:10px;font-size:22px;cursor:pointer}.ticket-header{padding-right:50px}.ticket-header h2{margin:8px 0}.meta{display:flex;gap:8px;flex-wrap:wrap}.detail-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin:22px 0}.detail-item{background:#f7f8fb;padding:12px;border-radius:12px}.detail-item small{display:block;color:var(--muted);margin-bottom:5px}.description{white-space:pre-wrap;line-height:1.55;background:#fbfcfe;border:1px solid var(--line);padding:15px;border-radius:12px}.comments{margin-top:26px}.comment{padding:13px 0;border-bottom:1px solid var(--line)}.comment b{font-size:13px}.comment time{font-size:11px;color:var(--muted);margin-left:8px}.comment p{margin:7px 0 0;white-space:pre-wrap;font-size:13px}.comment-form{display:grid;gap:9px;margin-top:14px}.admin-grid{display:grid;grid-template-columns:1.2fr .8fr;gap:20px}.table{width:100%;border-collapse:collapse}.table th,.table td{padding:11px 12px;border-bottom:1px solid var(--line);font-size:12px;text-align:left}.table th{color:var(--muted);font-size:11px;text-transform:uppercase}.switch{display:inline-flex;align-items:center;gap:7px}.switch input{width:auto}
#toast{position:fixed;right:24px;bottom:24px;z-index:100;display:grid;gap:8px}.toast{background:#172033;color:#fff;padding:11px 14px;border-radius:11px;box-shadow:var(--shadow);font-size:13px}.toast.error{background:#b63a3a}
@media(max-width:1050px){.ticket-row{grid-template-columns:95px 1fr 120px 110px}.ticket-row>*:nth-child(5),.ticket-row>*:nth-child(6){display:none}.grid-cards{grid-template-columns:1fr 1fr}.admin-grid{grid-template-columns:1fr}}
@media(max-width:760px){.app{grid-template-columns:72px 1fr}.sidebar{padding:18px 10px}.brand div:last-child,.nav span,.sidebar-bottom #userCard{display:none}.brand{justify-content:center;padding:0 0 22px}.nav{justify-content:center;font-size:19px}.topbar{padding:0 18px;height:80px}.topbar>div:first-child{display:none}.search-wrap{width:100%}.content{padding:18px}.grid-cards{grid-template-columns:1fr 1fr}.ticket-row{grid-template-columns:85px 1fr}.ticket-row>*:nth-child(n+3){display:none}.form-grid{grid-template-columns:1fr}.form-grid .span2{grid-column:auto}.detail-grid{grid-template-columns:1fr}}
.btn.small{padding:7px 10px;font-size:11px;white-space:nowrap}
.modal{position:fixed;inset:0;z-index:80;background:rgba(13,20,35,.42);display:grid;place-items:center;padding:20px}
.modal-card{position:relative;width:min(460px,100%);background:#fff;border:1px solid var(--line);border-radius:18px;padding:24px;box-shadow:0 24px 70px rgba(0,0,0,.2)}
.modal-card h3{margin:0 36px 6px 0;font-size:18px}
.modal-card p{margin:0;font-size:13px}
.modal-close{position:absolute;right:16px;top:14px;border:0;background:#f0f2f6;width:34px;height:34px;border-radius:10px;font-size:22px;line-height:1;cursor:pointer;color:#465168}
.modal-close:hover{background:#e7eaf0}
.badge.disabled{background:#fff0f0;color:#a53b3b}
.user-modal-card{width:min(820px,96vw);max-height:92vh;overflow:auto;padding:26px}
.user-modal-head{padding-right:44px;margin-bottom:18px}.user-modal-head h3{margin-bottom:5px}
.manage-user-form{display:grid;gap:16px}.manage-section{border:1px solid var(--line);border-radius:14px;padding:16px;background:#fbfcfe}.manage-section h4{margin:0 0 13px;font-size:14px}.manage-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px}.manage-section textarea{min-height:105px}.manage-help{margin:-4px 0 12px}.account-toggle{align-content:start}.toggle-line{display:flex;align-items:center;gap:8px;min-height:43px;padding:0 2px}.toggle-line input{width:auto}.manage-actions{margin-top:0}
@media(max-width:700px){.manage-grid{grid-template-columns:1fr}.user-modal-card{padding:20px}.manage-actions{flex-direction:column-reverse}.manage-actions .btn{width:100%}}

/* V7 - cycle de vie et archivage des utilisateurs */
.user-panel-head{align-items:flex-start}.admin-user-tabs{display:flex;gap:8px;flex-wrap:wrap;margin-top:12px}.admin-tab{border:1px solid var(--line);background:#f7f8fb;color:#536273;border-radius:10px;padding:8px 11px;font-size:12px;font-weight:750;cursor:pointer}.admin-tab:hover{background:#eef1f6}.admin-tab.active{background:var(--accent2);border-color:#cad2ff;color:#3e58d4}.admin-tab span{display:inline-grid;place-items:center;min-width:20px;height:20px;margin-left:5px;padding:0 5px;border-radius:999px;background:#fff;font-size:10px}.badge.archived{background:#eceef3;color:#545d70}.user-end-date{font-size:10px;color:var(--muted);margin-top:5px;white-space:nowrap}.user-row-actions{display:flex;gap:6px;align-items:center}.btn.restore{background:#edf7f0;color:#287044}.btn.restore:hover{background:#e1f1e6}.empty-cell{text-align:center!important;color:var(--muted)!important;padding:30px!important}.archive-notice{margin-top:12px;padding:11px 13px;border-radius:11px;background:#f1f3f7;color:#515c70;font-size:12px;font-weight:650}.manage-grid label .helper{margin-top:1px;line-height:1.35}.manage-grid input[type="date"]{width:100%}

/* V8 - Parc, statistiques et favoris */
.page-title-line{display:flex;align-items:center;gap:9px}.favorite-toggle{border:0;background:transparent;color:#9aa5b8;font-size:22px;line-height:1;cursor:pointer;padding:3px 5px;border-radius:8px}.favorite-toggle:hover{background:#f0f2f7;color:#65738b}.favorite-toggle.active{color:#e3a928}.nav-chevron{margin-left:auto;font-size:12px;color:#76839d}.subnav{display:grid;gap:3px;margin:0 0 6px 31px;padding-left:9px;border-left:1px solid #263650}.subnav-btn{border:0;background:transparent;color:#93a2bc;padding:7px 8px;border-radius:8px;text-align:left;cursor:pointer;font-size:11px;display:flex;align-items:center;gap:7px}.subnav-btn:hover,.subnav-btn.active{background:#18243a;color:#fff}.favorites-block{margin-top:14px;padding-top:13px;border-top:1px solid #26324a}.favorites-title{padding:0 12px 7px;color:#74839e;font-size:10px;text-transform:uppercase;letter-spacing:.09em;font-weight:800}.favorites-nav{display:grid;gap:3px}.favorite-nav-btn{border:0;background:transparent;color:#9eacc3;padding:8px 12px;border-radius:9px;text-align:left;display:flex;gap:9px;align-items:center;cursor:pointer;font-size:11px}.favorite-nav-btn:hover{background:#18243a;color:#fff}.mini-note{font-size:12px;margin-top:4px}.ticket-treatment{padding:16px;display:grid;grid-template-columns:1fr 1fr;gap:12px}.span-actions{grid-column:1/-1;text-align:right}

.parc-toolbar{display:flex;align-items:flex-start;justify-content:space-between;gap:18px;margin-bottom:18px}.parc-toolbar h3{margin:0 0 5px;font-size:20px}.parc-toolbar p{margin:0;font-size:12px}.toolbar-actions{display:flex;gap:9px;flex-wrap:wrap;justify-content:flex-end}.parc-settings{margin:0 0 18px}.category-toggle-grid{padding:16px;display:grid;grid-template-columns:repeat(3,minmax(180px,1fr));gap:9px}.category-toggle{display:flex;grid-template-columns:none;flex-direction:row;align-items:center;gap:8px;padding:10px 11px;border:1px solid var(--line);border-radius:11px;background:#fafbfe}.category-toggle input{width:auto}.inventory-summary{display:grid;grid-template-columns:repeat(4,minmax(160px,1fr));gap:14px;margin-bottom:18px}.inventory-card{border:1px solid var(--line);background:#fff;border-radius:16px;padding:16px;text-align:left;display:flex;align-items:center;gap:12px;cursor:pointer;box-shadow:0 3px 12px rgba(25,35,58,.03)}.inventory-card:hover{border-color:#ccd4f8;box-shadow:0 8px 24px rgba(25,35,58,.07)}.inventory-card-icon{width:35px;height:35px;border-radius:10px;background:#eef1ff;color:#4d62db;display:grid;place-items:center;font-size:18px;font-weight:800}.inventory-card b{display:block;font-size:13px}.inventory-card small{display:block;color:var(--muted);font-size:11px;margin-top:3px}.table-scroll{overflow:auto}.inventory-table{min-width:1080px}.inventory-type{white-space:nowrap;color:#526079;font-weight:700}.tiny{font-size:10px;margin-top:3px}.inventory-search{display:flex;align-items:center;gap:7px;background:#f6f7fa;border:1px solid var(--line);border-radius:10px;padding:0 9px;width:min(330px,38vw)}.inventory-search input{border:0;background:transparent;width:100%;padding:8px 1px;box-shadow:none;font-size:12px}.inventory-modal-card{width:min(940px,96vw);max-height:94vh;overflow:auto;padding:26px}.block-label{margin-top:14px}.badge.inv-in_use{background:#edf7f0;color:#287044}.badge.inv-stock{background:#eef3ff;color:#405dba}.badge.inv-repair{background:#fff4e7;color:#a65f15}.badge.inv-loan{background:#f1edff;color:#674db2}.badge.inv-retired{background:#eceef3;color:#545d70}

.stats-filter-panel{margin-top:0}.stats-filters{padding:16px;display:grid;grid-template-columns:repeat(6,minmax(120px,1fr)) auto;gap:11px;align-items:end}.stats-apply{height:41px}.stats-cards{margin-top:18px}.stats-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px}.stats-grid .panel{margin-top:18px}.stat-panel-body{padding:17px 20px}.stat-bars{display:grid;gap:11px}.stat-bar-row{display:grid;grid-template-columns:minmax(100px,170px) 1fr 40px;gap:11px;align-items:center;font-size:12px}.stat-bar-label{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.stat-bar-track{height:10px;background:#eef1f5;border-radius:999px;overflow:hidden}.stat-bar-fill{height:100%;background:#5d75ed;border-radius:999px}.stat-bar-row b{text-align:right}.empty.compact{padding:18px}.trend-body{max-height:430px;overflow:auto}

.admin-main-panel,.admin-side-panel{margin-top:0}.confidential-list{padding:12px 16px;display:grid}.confidential-list .switch{padding:8px 0}.create-user-form{padding:16px;display:grid;gap:11px}.create-user-name-grid{display:grid;grid-template-columns:1fr 1fr;gap:11px}.create-user-name-grid label{min-width:0}@media(max-width:900px){.create-user-name-grid{grid-template-columns:1fr}}

@media(max-width:1250px){.inventory-summary{grid-template-columns:repeat(3,1fr)}.stats-filters{grid-template-columns:repeat(3,1fr)}.stats-apply{width:100%}}
@media(max-width:900px){.category-toggle-grid{grid-template-columns:1fr 1fr}.inventory-summary{grid-template-columns:1fr 1fr}.stats-grid{grid-template-columns:1fr}.stats-filters{grid-template-columns:1fr 1fr 1fr}.parc-toolbar{flex-direction:column}.toolbar-actions{justify-content:flex-start}}
@media(max-width:760px){.subnav,.favorites-title{display:none}.favorites-nav{display:grid}.favorite-nav-btn span:last-child{display:none}.favorite-nav-btn{justify-content:center;padding:8px;font-size:18px}.favorites-block{margin-top:8px}.favorite-toggle{font-size:19px}.inventory-summary{grid-template-columns:1fr}.category-toggle-grid{grid-template-columns:1fr}.stats-filters{grid-template-columns:1fr 1fr}.stat-bar-row{grid-template-columns:95px 1fr 30px}.inventory-search{width:100%}.panel-head{align-items:flex-start;flex-direction:column}.ticket-treatment{grid-template-columns:1fr}.span-actions{grid-column:auto}.toolbar-actions .btn{width:100%}.toolbar-actions{width:100%}}
.sidebar{overflow-y:auto}


/* V9 - Parc repliable et réglages des rubriques en lot */
.nav[data-view="parc"] .nav-chevron{transition:transform .18s ease;color:#8c9ab3}.subnav.hidden{display:none!important}.parc-settings-actions{display:flex;align-items:center;justify-content:space-between;gap:14px;padding:14px 16px;border-top:1px solid var(--line);background:#fbfcfe}.parc-settings-actions>div{display:flex;gap:8px}.parc-settings-actions .btn:disabled{opacity:.5;cursor:not-allowed}.category-toggle:has(input:checked){border-color:#ccd4f8;background:#f5f7ff}
@media(max-width:760px){.parc-settings-actions{align-items:stretch;flex-direction:column}.parc-settings-actions>div{display:grid;grid-template-columns:1fr 1fr}.parc-settings-actions .btn{width:100%}}


/* V10 - SLA 3 jours et tickets en retard */
.metric-link{appearance:none;text-align:left;color:inherit;cursor:pointer;font:inherit;width:100%}.metric-link:hover{transform:translateY(-1px);box-shadow:0 8px 24px rgba(25,35,58,.08);border-color:#cfd6e4}.overdue-metric{background:#fffafa;border-color:#f0d6d6}.overdue-metric .label,.overdue-metric .value{color:#b63a3a}.overdue-metric .hint{color:#9c6666}.status-stack{display:flex;flex-direction:column;align-items:flex-start;gap:5px}.badge.sla-overdue{background:#ffeaea;color:#b83232}.ticket-row.ticket-overdue{box-shadow:inset 3px 0 0 #d95454}.ticket-row.ticket-overdue:hover{background:#fffafa}.sla-detail-overdue{background:#fff1f1}.sla-detail-overdue small,.sla-detail-overdue b{color:#ad3434}
@media(max-width:1250px){.grid-cards{grid-template-columns:repeat(3,1fr)}}
@media(max-width:1050px){.grid-cards{grid-template-columns:1fr 1fr}}

/* V11 — ouverture des tickets en pleine zone de travail */
.drawer{left:248px;background:#f5f7fb}
.drawer-panel{inset:0;width:100%;background:#fff;box-shadow:none;padding:34px 42px 60px;overflow:auto}
#drawerBody{width:min(1400px,100%);margin:0 auto}
.drawer-panel .icon-btn{position:fixed;right:24px;top:20px;z-index:2}
.drawer-panel .ticket-header{padding-right:58px;padding-bottom:4px}
.drawer-panel .ticket-header h2{font-size:26px;margin:8px 0 10px}
.drawer-panel .detail-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;margin:26px 0}
.drawer-panel .detail-item{padding:16px}
.drawer-panel .description{padding:18px;min-height:76px}
.drawer-panel .panel{margin-top:22px}
.drawer-panel .comments{margin-top:30px}
@media(max-width:1050px){
  .drawer-panel .detail-grid{grid-template-columns:1fr 1fr}
}
@media(max-width:760px){
  .drawer{left:72px}
  .drawer-panel{padding:24px 18px 42px}
  .drawer-panel .icon-btn{right:12px;top:12px}
  .drawer-panel .ticket-header{padding-right:44px}
  .drawer-panel .ticket-header h2{font-size:21px}
  .drawer-panel .detail-grid{grid-template-columns:1fr}
}

/* V12 — fiche ticket éditable et favoris prioritaires */
.favorites-block.favorites-top{margin:0 0 12px;padding:0 0 12px;border-top:0;border-bottom:1px solid #26324a}
.favorites-title{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:0 10px 7px}
.favorites-manage-btn{border:0;background:transparent;color:#8493ad;font-size:10px;text-transform:none;letter-spacing:0;font-weight:750;cursor:pointer;padding:4px 6px;border-radius:7px}
.favorites-manage-btn:hover{background:#1b2740;color:#fff}
.ticket-description-card{margin:22px 0;background:#f8faff;border:1px solid #dce3ff;border-radius:16px;padding:20px;box-shadow:0 4px 18px rgba(77,107,255,.05)}
.ticket-description-head{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;margin-bottom:12px}
.ticket-description-head h3{margin:3px 0 0;font-size:18px}.eyebrow{font-size:10px;text-transform:uppercase;letter-spacing:.08em;color:#6176d8;font-weight:850}.edit-hint{font-size:11px;color:#7d89a1;background:#fff;border:1px solid #e4e8f3;border-radius:999px;padding:5px 9px}
.ticket-description-editor{width:100%;min-height:155px;background:#fff;border:1px solid #cfd8fb;font-size:15px;line-height:1.65;padding:16px;border-radius:12px}
.ticket-description-readonly{white-space:pre-wrap;background:#fff;border:1px solid #dce3f2;border-radius:12px;padding:17px;font-size:15px;line-height:1.65;min-height:110px}
.ticket-edit-panel{overflow:visible}.ticket-treatment-v12{grid-template-columns:1fr 1fr}.ticket-treatment-v12 label{min-width:0}.ticket-treatment-v12 input,.ticket-treatment-v12 select{width:100%}
.requester-card{border-left:3px solid #91a3ff}
.favorites-modal-card{width:min(680px,96vw);max-height:90vh;overflow:auto;padding:24px}.modal-head{display:flex;justify-content:space-between;gap:20px;align-items:flex-start}.modal-head h3{margin:0 0 5px}.modal-head .modal-close{position:static;flex:0 0 auto}.favorites-editor{display:grid;gap:9px;margin:20px 0}.favorite-edit-row{display:grid;grid-template-columns:38px 1fr auto;align-items:center;gap:12px;padding:10px;border:1px solid var(--line);border-radius:12px;background:#fafbfe}.favorite-edit-icon{width:34px;height:34px;display:grid;place-items:center;border-radius:9px;background:#eef1ff;color:#4c63db;font-weight:800}.favorite-edit-main{display:grid;gap:5px}.favorite-edit-main small{color:var(--muted);font-size:10px}.favorite-edit-main input{padding:9px 10px;background:#fff}.favorite-order-actions{display:flex;gap:5px}.mini-btn{width:32px;height:32px;border:1px solid var(--line);background:#fff;border-radius:8px;cursor:pointer;font-weight:900;color:#526079}.mini-btn:hover:not(:disabled){background:#eef1ff;color:#4058d5}.mini-btn:disabled{opacity:.3;cursor:not-allowed}.modal-actions{display:flex;justify-content:flex-end;gap:9px;margin-top:12px}
@media(max-width:760px){.favorites-block.favorites-top{padding-bottom:8px;margin-bottom:8px}.favorites-title{display:none}.ticket-description-card{padding:15px}.ticket-description-head{flex-direction:column}.ticket-treatment-v12{grid-template-columns:1fr}.favorite-edit-row{grid-template-columns:34px 1fr}.favorite-order-actions{grid-column:2;justify-content:flex-end}.modal-actions{flex-direction:column-reverse}.modal-actions .btn{width:100%}}

/* V13 — verrouillage des tickets clôturés et réouverture motivée */
.ticket-description-card.ticket-description-locked{background:#fafbfc;border-color:#e2e6ec;box-shadow:none}
.locked-hint{background:#f2f3f6;color:#687287;border-color:#e0e4ea}
.ticket-locked-panel{margin-top:22px;border:1px solid #dfe4eb;border-radius:16px;background:#fbfcfe;padding:18px 20px;display:grid;grid-template-columns:1fr auto;gap:16px;align-items:center}
.ticket-locked-main{display:flex;gap:13px;align-items:flex-start}.locked-icon{width:36px;height:36px;flex:0 0 36px;border-radius:11px;background:#eef1f5;display:grid;place-items:center;font-weight:900;color:#536273}.ticket-locked-main h3{margin:1px 0 5px;font-size:15px}.ticket-locked-main p{margin:0;color:var(--muted);font-size:12px;line-height:1.55;max-width:760px}.reopen-btn{background:#edf1ff;color:#3f57cc}.reopen-btn:hover{background:#e3e8ff}.reopen-ticket-form{grid-column:1/-1;border-top:1px solid var(--line);padding-top:16px;display:grid;gap:10px}.reopen-ticket-form textarea{min-height:115px;background:#fff}.required-mark{color:#c84444}.reopen-help{font-size:11px;margin:0}.reopen-actions{display:flex;justify-content:flex-end;gap:9px}.closed-comments-note{margin-top:14px;padding:12px 14px;border:1px solid var(--line);border-radius:11px;background:#f8f9fb;color:var(--muted);font-size:12px}
@media(max-width:760px){.ticket-locked-panel{grid-template-columns:1fr}.reopen-btn{width:100%}.reopen-actions{flex-direction:column-reverse}.reopen-actions .btn{width:100%}}

/* V14 — import en masse des utilisateurs */
.user-panel-head{justify-content:space-between;width:100%;gap:16px}.user-panel-actions{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.user-import-modal-card{width:min(1180px,96vw);max-height:92vh;overflow:auto;padding:24px}.import-guide{display:flex;align-items:center;justify-content:space-between;gap:18px;margin:18px 0 14px;padding:14px 16px;border:1px solid var(--line);border-radius:13px;background:#f8faff}.import-guide b{display:block;margin-bottom:4px}.import-guide p{margin:0;color:var(--muted);font-size:12px;line-height:1.5}.import-file-zone{padding:16px;border:1px dashed #cfd7e6;border-radius:13px;background:#fff}.import-file-zone label{display:grid;gap:8px;font-weight:750}.import-file-zone input[type="file"]{padding:10px;background:#f8f9fc;border:1px solid var(--line);border-radius:10px}.import-loading{margin:18px 0;padding:14px 16px;border-radius:11px;background:#f5f7fb;color:#5d687b;font-weight:700}.import-summary{display:grid;grid-template-columns:1.8fr repeat(4,1fr);gap:10px;margin:18px 0}.import-summary>div{padding:12px 14px;border:1px solid var(--line);border-radius:12px;background:#fafbfe;display:grid;gap:4px}.import-summary span{font-size:10px;text-transform:uppercase;letter-spacing:.05em;color:var(--muted);font-weight:800}.import-summary b{font-size:14px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.import-summary .ok{background:#f4fbf6;border-color:#dcefe1}.import-summary .warn{background:#fffaf0;border-color:#f2e6c5}.import-summary .bad{background:#fff5f5;border-color:#f0d9d9}.import-default-service{display:flex;align-items:end;justify-content:space-between;gap:14px;margin:0 0 16px;padding:14px 16px;background:#fff9ed;border:1px solid #f0dfb8;border-radius:12px}.import-default-service label{display:grid;gap:7px;min-width:320px}.import-default-service .helper{margin:0}.import-preview-title{display:flex;justify-content:space-between;align-items:end;gap:16px;margin:18px 0 9px}.import-preview-title>div:first-child{display:grid;gap:3px}.import-preview-title span{font-size:11px;color:var(--muted)}.import-legend{display:flex;align-items:center;gap:6px;font-size:11px;color:var(--muted)}.dot{display:inline-block;width:8px;height:8px;border-radius:50%;margin-left:7px}.dot.ok{background:#58a96c}.dot.warn{background:#d89d32}.dot.bad{background:#d35f5f}.import-table-wrap{max-height:380px;border:1px solid var(--line);border-radius:12px}.import-table{margin:0}.import-table td{vertical-align:top}.import-table td small{display:block;color:var(--muted);margin-top:3px}.import-status{display:inline-flex;padding:4px 7px;border-radius:999px;font-size:10px;font-weight:800}.import-status.ok{background:#edf7f0;color:#287044}.import-status.warn{background:#fff4df;color:#9c6817}.import-status.bad{background:#ffecec;color:#b43a3a}.import-row-msg{font-size:10px;color:#7a6470;margin-top:5px;max-width:280px;line-height:1.35}.import-missing{color:#a46914;font-weight:700}.import-actions{position:sticky;bottom:-24px;margin:18px -24px -24px;padding:14px 24px;background:#fff;border-top:1px solid var(--line);z-index:2}.import-result-card{display:flex;gap:14px;align-items:center;margin:20px 0;padding:17px;border:1px solid #d8eadf;background:#f4fbf6;border-radius:13px}.import-result-icon{width:38px;height:38px;border-radius:50%;display:grid;place-items:center;background:#dff2e5;color:#26713f;font-weight:900;font-size:20px}.import-result-card h4{margin:0 0 4px}.import-result-card p{margin:0;color:#4e6658}.import-password-warning{padding:16px;border:1px solid #efdfb8;background:#fffaf0;border-radius:12px}.import-password-warning p{margin:5px 0 12px;color:#705f3c;font-size:12px}.import-details{margin-top:14px;border:1px solid var(--line);border-radius:11px;padding:11px 13px}.import-details summary{cursor:pointer;font-weight:750}.import-details p{font-size:11px;line-height:1.45;border-top:1px solid var(--line);padding-top:9px;margin-top:9px}
@media(max-width:900px){.import-summary{grid-template-columns:1fr 1fr}.import-summary>div:first-child{grid-column:1/-1}.import-default-service{align-items:stretch;flex-direction:column}.import-default-service label{min-width:0}.import-preview-title{align-items:flex-start;flex-direction:column}.user-panel-head{align-items:stretch!important;flex-direction:column}.user-panel-actions .btn{width:100%}}
@media(max-width:600px){.import-summary{grid-template-columns:1fr}.import-summary>div:first-child{grid-column:auto}.import-guide{align-items:stretch;flex-direction:column}.import-guide .btn{width:100%}.user-import-modal-card{padding:18px}.import-actions{bottom:-18px;margin:18px -18px -18px;padding:12px 18px;flex-direction:column-reverse}.import-actions .btn{width:100%}}

/* V16 - import utilisateurs plus robuste */
.import-file-footer{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-top:10px}.import-file-footer .helper{margin:0;line-height:1.45}.import-file-footer .btn{flex:0 0 auto}.import-error{margin:16px 0;padding:14px 16px;border:1px solid #efcccc;background:#fff4f4;border-radius:12px;color:#982f2f;display:grid;gap:4px}.import-error b{font-size:13px}.import-error div{font-size:12px;font-weight:650}.import-error small{font-size:11px;color:#8a5d5d}.import-error.hidden{display:none}@media(max-width:700px){.import-file-footer{align-items:stretch;flex-direction:column}.import-file-footer .btn{width:100%}}

/* V17 — plusieurs adresses e-mail par utilisateur */
.email-multi-field{display:grid;gap:7px;align-content:start}
.field-label-row{display:flex;align-items:center;justify-content:space-between;gap:10px;font-weight:750;color:var(--text)}
.email-add-btn{width:28px;height:28px;border:1px solid #cfd7e6;border-radius:8px;background:#fff;color:#4058d5;font-size:18px;line-height:1;display:grid;place-items:center;cursor:pointer;font-weight:800}
.email-add-btn:hover{background:#eef1ff;border-color:#bbc7ff}
.email-list{display:grid;gap:7px}.email-row{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:7px;align-items:center}
.email-row input{width:100%}.primary-email-row{position:relative}.primary-email-badge{font-size:9px;text-transform:uppercase;letter-spacing:.04em;font-weight:850;color:#65728a;background:#eef1f6;border:1px solid #e0e5ed;border-radius:999px;padding:4px 7px;white-space:nowrap}
.email-remove-btn{width:34px;height:34px;border:1px solid #ead7d7;border-radius:9px;background:#fff7f7;color:#a64242;font-size:17px;font-weight:800;cursor:pointer;display:grid;place-items:center}.email-remove-btn:hover{background:#ffecec}
.user-email-cell{display:grid;gap:3px}.user-email-cell small{display:block;color:var(--muted);font-size:10px;line-height:1.45}
.import-email-cell{display:grid;gap:2px}.import-email-cell b{font-size:11px}.import-email-cell small{display:block!important;margin:0!important;color:var(--muted);font-size:10px}
@media(max-width:700px){.field-label-row{min-height:28px}.primary-email-badge{display:none}}

/* V20 - Recherche et compteurs utilisateurs */
.user-stats-row{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:9px;padding:14px 14px 0}.user-stat{border:1px solid var(--line);background:#fafbfe;border-radius:11px;padding:10px 12px;display:flex;align-items:center;justify-content:space-between;gap:8px}.user-stat span{font-size:10px;text-transform:uppercase;letter-spacing:.045em;color:var(--muted);font-weight:800}.user-stat b{font-size:18px;color:#1e2a3b}.user-stat.active{background:#f5fbf7;border-color:#dcefe2}.user-stat.disabled{background:#fff7f5;border-color:#f0dfda}.user-stat.archived{background:#f6f6f8;border-color:#e1e3e8}.admin-user-search{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:12px 14px}.admin-user-search-box{min-width:0;flex:1;display:flex;align-items:center;gap:9px;border:1px solid var(--line);background:#fff;border-radius:11px;padding:0 11px;transition:border-color .15s,box-shadow .15s}.admin-user-search-box:focus-within{border-color:#bfc9ff;box-shadow:0 0 0 3px #eef0ff}.admin-user-search-box>span{color:#7b8799;font-size:17px}.admin-user-search-box input{width:100%;border:0!important;outline:0!important;box-shadow:none!important;background:transparent!important;padding:10px 0!important}.admin-user-search-count{white-space:nowrap;font-size:11px;color:var(--muted);font-weight:700}.table tr.hidden{display:none}
@media(max-width:1150px){.user-stats-row{grid-template-columns:repeat(3,1fr)}}
@media(max-width:720px){.user-stats-row{grid-template-columns:1fr 1fr}.admin-user-search{align-items:stretch;flex-direction:column}.admin-user-search-count{padding-left:2px}}

/* V28 - édition du ticket directement dans la zone supérieure */
.ticket-title-edit-label{display:block;margin-top:8px;font-size:11px;font-weight:800;color:var(--muted);text-transform:uppercase;letter-spacing:.04em}
.ticket-title-editor{display:block;width:100%;margin-top:5px;border:1px solid #dbe2f1;background:#fff;border-radius:11px;padding:10px 12px;font-size:24px;font-weight:800;color:var(--text);line-height:1.2}
.ticket-title-editor:focus,.detail-inline-input:focus,.detail-inline-select:focus,.ticket-inline-meta-editor select:focus{outline:none;border-color:#7186ff;box-shadow:0 0 0 3px rgba(77,107,255,.10)}
.ticket-inline-meta-editor{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;margin-top:12px}
.ticket-inline-meta-editor label{font-size:11px;font-weight:800;color:var(--muted)}
.ticket-inline-meta-editor select{display:block;width:100%;margin-top:5px;border:1px solid #dfe4ee;border-radius:10px;background:#f8f9fc;padding:9px 10px;font-weight:700;color:var(--text)}
.detail-item-editable{border:1px solid #dde4ff;background:#f9faff}
.detail-inline-input,.detail-inline-select{display:block;width:100%;border:1px solid #dfe4ee;border-radius:9px;background:#fff;padding:8px 9px;color:var(--text);font-weight:700}
.requester-name-input{margin-bottom:7px}.requester-email-input{font-weight:500;color:#6e7890}
.ticket-top-actions{display:flex;align-items:center;justify-content:flex-end;gap:14px;margin:-8px 0 18px}
.ticket-top-actions .mini-note{margin-right:auto}
.ticket-description-actions{display:flex;justify-content:flex-end;margin-top:12px}
@media(max-width:1100px){.ticket-inline-meta-editor{grid-template-columns:1fr 1fr}}
@media(max-width:760px){.ticket-inline-meta-editor{grid-template-columns:1fr}.ticket-title-editor{font-size:20px}.ticket-top-actions{align-items:stretch;flex-direction:column}.ticket-top-actions .btn,.ticket-description-actions .btn{width:100%}}

/* V30 - pièces jointes des tickets */
.ticket-file-create-field input[type="file"],.attachment-upload-form input[type="file"]{display:block;width:100%;margin-top:7px;padding:10px;border:1px dashed #cfd7e6;border-radius:10px;background:#fafbfe;color:var(--text)}
.optional-label{font-weight:500;color:var(--muted);font-size:11px}
.ticket-attachments-card{margin-top:18px;border:1px solid var(--line);border-radius:14px;background:#fff;overflow:hidden}
.ticket-attachments-head{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:16px 18px;border-bottom:1px solid var(--line);background:#fbfcff}
.ticket-attachments-head h3{margin:3px 0 0;display:flex;align-items:center;gap:8px}.attachment-count{display:inline-grid;place-items:center;min-width:22px;height:22px;padding:0 7px;border-radius:999px;background:#eef1f6;color:#536077;font-size:11px}
.pdf-download-all{background:#eef3ff;color:#294fd6;border-color:#ccd8ff;text-decoration:none;white-space:nowrap}.pdf-download-all:hover{background:#e4ebff}
.attachment-list{display:grid}.attachment-row{display:grid;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:12px;padding:10px 18px;border-bottom:1px solid var(--line)}.attachment-row:last-child{border-bottom:0}
.attachment-kind{width:38px;height:38px;border-radius:9px;background:#eef1f6;color:#647086;display:grid;place-items:center;font-size:10px;font-weight:900;letter-spacing:.03em}.attachment-kind.pdf{background:#fff0f0;color:#bd3d3d}
.attachment-main{min-width:0;display:grid;gap:3px}.attachment-main b{font-size:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.attachment-main span{font-size:10px;color:var(--muted)}
.attachment-actions{display:flex;align-items:center;gap:6px}.attachment-icon-btn{width:34px;height:34px;display:inline-grid;place-items:center;border:1px solid var(--line);border-radius:9px;background:#f6f8fb;color:#3b4860;text-decoration:none;font:800 18px/1 system-ui;cursor:pointer;transition:.15s ease}.attachment-icon-btn:hover{background:#eef2f8;border-color:#c8d1e1;transform:translateY(-1px)}.attachment-icon-btn.delete{color:#c43b3b;background:#fff8f8}.attachment-icon-btn.delete:hover{background:#ffeded;border-color:#efb5b5}.attachment-icon-btn:disabled{opacity:.5;cursor:not-allowed;transform:none}.attachment-empty{padding:18px;color:var(--muted);font-size:12px;text-align:center}
.attachment-upload-form{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:12px;align-items:end;padding:14px 18px;border-top:1px solid var(--line);background:#fafbfe}.attachment-upload-form label{font-weight:750}.attachment-upload-form .helper{display:block;margin-top:5px}.attachment-upload-form .btn{margin-bottom:1px}
@media(max-width:760px){.ticket-attachments-head{align-items:stretch;flex-direction:column}.pdf-download-all{width:100%;justify-content:center}.attachment-row{grid-template-columns:auto minmax(0,1fr) auto}.attachment-actions{align-self:center}.attachment-upload-form{grid-template-columns:1fr}.attachment-upload-form .btn{width:100%}}


/* V33 - fiche ticket plus propre et plus lisible */
.ticket-v33-shell{display:grid;gap:18px}
.ticket-hero-card{display:flex;align-items:flex-start;justify-content:space-between;gap:18px;padding:22px 24px;border:1px solid var(--line);border-radius:18px;background:linear-gradient(180deg,#ffffff 0%,#f7f9ff 100%);box-shadow:0 12px 28px rgba(25,38,70,.06)}
.ticket-hero-main h2{margin:8px 0 0;font-size:34px;line-height:1.12}
.ticket-hero-badges{margin-top:12px;display:flex;gap:8px;flex-wrap:wrap}
.ticket-hero-actions{display:flex;gap:10px;flex-wrap:wrap;justify-content:flex-end}
.ticket-v33-layout{display:grid;grid-template-columns:minmax(0,1fr);gap:18px}
.ticket-summary-card,.ticket-edit-card,.ticket-description-card,.ticket-attachments-card,.comments-card{border-radius:18px;box-shadow:0 8px 18px rgba(17,26,51,.04)}
.compact-head{padding:18px 20px 0!important}
.compact-head h3{margin:0;font-size:21px}
.ticket-summary-card{padding-bottom:18px}
.ticket-summary-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;padding:16px 20px 0}
.ticket-summary-item{border:1px solid #e4eaf5;background:#fbfcff;border-radius:16px;padding:16px;display:grid;gap:8px;min-width:0}
.ticket-summary-item.wide{grid-column:1/-1}
.ticket-summary-item small{font-size:11px;font-weight:800;text-transform:uppercase;letter-spacing:.05em;color:var(--muted)}
.ticket-summary-item b{font-size:24px;line-height:1.15;color:#17233a}
.ticket-summary-item span{font-size:12px;color:#66728b}
.ticket-summary-item.editable{background:#f9fbff;border-color:#d8e2ff}
.ticket-summary-item.overdue{background:#fff6f2;border-color:#ffd7c9}
.ticket-summary-item .detail-inline-input,.ticket-summary-item .detail-inline-select{font-size:16px;padding:10px 12px;border-radius:12px}
.ticket-edit-card{padding-bottom:18px}
.ticket-edit-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;padding:16px 20px 0}
.ticket-edit-grid label{display:grid;gap:6px;font-size:12px;font-weight:800;color:var(--muted);text-transform:uppercase;letter-spacing:.04em}
.ticket-edit-grid input,.ticket-edit-grid select{width:100%;border:1px solid #dbe2f1;border-radius:12px;background:#fff;padding:11px 12px;color:var(--text);font-weight:700}
.ticket-object-input{font-size:20px}
.ticket-description-card{padding-bottom:18px}
.ticket-description-head{padding:18px 20px 0;display:flex;align-items:flex-start;justify-content:space-between;gap:12px}
.ticket-description-head h3{margin:4px 0 0;font-size:24px}
.ticket-description-editor,.ticket-description-readonly{margin:16px 20px 0;border-radius:16px}
.ticket-description-editor{min-height:220px;padding:16px 18px;border:1px solid #d9e1f2;background:#fff;font-size:16px;line-height:1.6}
.ticket-description-readonly{padding:18px 20px;border:1px solid #ebeff7;background:#fcfdff;font-size:16px;line-height:1.65;white-space:pre-wrap}
.ticket-attachments-card{margin-top:0}
.comments-card .comment-list{display:grid;gap:12px;padding:0 20px 6px}
.comment{border:1px solid #e6ebf4;background:#fbfcff;border-radius:14px;padding:14px 16px}
.comment-head{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:8px}
.comment-head b{font-size:14px}.comment-head time{font-size:11px;color:var(--muted)}
.comment p{margin:0;white-space:pre-wrap;line-height:1.55}
.comments-card .comment-form{padding:12px 20px 20px}
.comments-card .comment-form textarea{min-height:120px;border-radius:14px;padding:14px 16px}
.empty-block{padding:0 20px 18px}
.ticket-v33-shell .demo-note{margin:0}
.ticket-v33-shell .ticket-locked-panel{margin-top:0}
@media(max-width:980px){.ticket-hero-card{flex-direction:column}.ticket-hero-actions{width:100%;justify-content:flex-start}.ticket-summary-grid,.ticket-edit-grid{grid-template-columns:1fr}.ticket-summary-item.wide{grid-column:auto}.ticket-hero-main h2{font-size:28px}}
@media(max-width:640px){.ticket-hero-card{padding:18px}.ticket-summary-grid,.ticket-edit-grid{padding:14px 16px 0}.compact-head{padding:16px 16px 0!important}.ticket-description-head{padding:16px 16px 0}.ticket-description-editor,.ticket-description-readonly{margin:14px 16px 0}.comments-card .comment-list,.comments-card .comment-form{padding-left:16px;padding-right:16px}}


/* V34 - fiche ticket alignée sur la maquette fournie */
.v34-ticket-page{display:grid;gap:22px;padding-bottom:28px}
.v34-head-card,.v34-summary-card,.v34-edit-card{background:#fff;border:1px solid #e5eaf2;border-radius:22px;box-shadow:0 6px 20px rgba(25,35,58,.04)}
.v34-head-card{padding:28px 30px;display:flex;justify-content:space-between;align-items:flex-start;gap:18px}
.v34-head-main{display:flex;align-items:flex-start;gap:18px;min-width:0}.v34-ticket-icon{width:56px;height:56px;border-radius:14px;display:grid;place-items:center;background:linear-gradient(180deg,#ff4f8d,#f71963);color:#fff;font-size:26px;box-shadow:0 10px 18px rgba(247,25,99,.22)}
.v34-head-text{min-width:0}.v34-head-ref{font-size:14px;font-weight:900;color:#65738b;letter-spacing:.02em}.v34-head-text h1{margin:4px 0 12px;font-size:52px;line-height:1.04;color:#13233f}.v34-head-badges{display:flex;gap:10px;flex-wrap:wrap}.v34-head-badges .badge{padding:7px 12px;border-radius:12px;font-size:12px;font-weight:800}.v34-head-badges .badge.demande{background:#ffe8f0;color:#f1286e}.v34-head-badges .badge.incident{background:#fff1ec;color:#d25b42}.v34-head-badges .badge.normal{background:#f3f6fa;color:#4d5d76}.v34-head-badges .badge.high{background:#fff2e3;color:#b46c11}.v34-head-badges .badge.urgent{background:#ffe8e8;color:#ba3434}.v34-head-badges .badge.sla-overdue{background:#fff0e9;color:#cb593b}.v34-head-badges .badge:not(.demande):not(.incident):not(.normal):not(.high):not(.urgent):not(.sla-overdue){background:#edf6ff;color:#3575b9}
.v34-head-actions{display:flex;align-items:center;gap:12px;flex-wrap:wrap;justify-content:flex-end}.v34-more-wrap{position:relative}.v34-more-btn{width:48px;height:48px;border-radius:12px;border:1px solid #dfe6f0;background:#fff;color:#435168;font-size:28px;line-height:1;cursor:pointer}.v34-actions-menu{position:absolute;right:0;top:56px;min-width:230px;border:1px solid #dde4ef;border-radius:14px;background:#fff;box-shadow:0 16px 36px rgba(17,26,51,.14);padding:8px;display:grid;gap:4px;z-index:4}.v34-actions-menu button{border:0;background:#fff;text-align:left;padding:10px 12px;border-radius:10px;cursor:pointer;color:#27344d;font-weight:700}.v34-actions-menu button:hover{background:#f4f7fc}.v34-save-btn{padding:13px 18px;border-radius:12px;background:#0f56cc;font-size:15px}
.v34-summary-card{padding:0 18px;display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:0;overflow:hidden}.v34-summary-item{padding:24px 18px;display:flex;gap:16px;align-items:flex-start;min-width:0;position:relative}.v34-summary-item+.v34-summary-item:before{content:'';position:absolute;left:0;top:22px;bottom:22px;width:1px;background:#e7ecf3}.v34-summary-icon{width:48px;height:48px;border-radius:50%;display:grid;place-items:center;font-size:22px;flex:0 0 48px}.v34-summary-icon.pink{background:#ffe8f0;color:#f42c72}.v34-summary-icon.rose{background:#ffe8f0;color:#ef2b6d}.v34-summary-icon.purple{background:#f5e9ff;color:#7a2ac8}.v34-summary-icon.blue{background:#eef4ff;color:#2d67ff}.v34-summary-icon.sky{background:#eef7fb;color:#2b88c9}.v34-summary-content{display:grid;gap:6px;min-width:0}.v34-summary-content span{text-transform:uppercase;font-size:12px;font-weight:900;letter-spacing:.04em;color:#5f6d84}.v34-summary-content b{font-size:18px;color:#17233c;line-height:1.25}.v34-summary-content small{font-size:13px;color:#77839a;line-height:1.35}.v34-summary-item.editable .v34-summary-content{width:100%}.v34-mini-input{width:100%;border:0;background:transparent;padding:0;font-size:18px;font-weight:800;color:#17233c;box-shadow:none;outline:none;border-radius:0}.v34-mini-input:last-child{font-size:13px;font-weight:600;color:#5f6d84}.v34-mini-select{border:1px solid #dbe3ef;background:#fff;padding:10px 12px;border-radius:12px;font-size:15px;font-weight:700}.v34-summary-item.overdue{background:#fffaf8}
.v34-edit-card{padding:28px 28px 22px}.v34-edit-card.readonly{opacity:1}.v34-edit-title{text-transform:uppercase;color:#17419e;font-size:17px;font-weight:900;letter-spacing:.02em;margin-bottom:22px}.v34-form-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:22px 28px}.v34-form-grid label{display:grid;gap:9px}.v34-form-grid label>span{font-size:12px;text-transform:uppercase;letter-spacing:.04em;font-weight:900;color:#5f6d84}.v34-form-grid label>span b{color:#ff4277}.v34-form-grid input,.v34-form-grid select,.v34-form-grid textarea{width:100%;border:1px solid #dfe6f1;border-radius:12px;background:#fff;padding:13px 15px;color:#15233d;font-weight:700;box-shadow:none}.v34-form-grid input:focus,.v34-form-grid select:focus,.v34-form-grid textarea:focus{border-color:#b5c6ff;box-shadow:0 0 0 3px #edf1ff}.v34-form-grid input[disabled],.v34-form-grid select[disabled]{background:#f7f9fc;color:#5e6b81}.v34-form-grid textarea{min-height:132px;resize:vertical;font-weight:600;line-height:1.55}.v34-form-grid .span-3{grid-column:1/-1}.v34-counter{display:flex;justify-content:flex-end;font-size:12px;color:#7b879c;margin-top:-4px}.v34-readonly-description{min-height:132px;border:1px solid #e5eaf3;border-radius:12px;background:#fafbfd;padding:14px 15px;color:#15233d;line-height:1.6;white-space:pre-wrap}
.v34-attach-row{display:flex;align-items:center;justify-content:flex-start;margin-top:18px}.v34-attach-link{border:0;background:transparent;padding:0;color:#1852be;font-weight:800;font-size:16px;cursor:pointer}.v34-attach-link:hover{text-decoration:underline}.v34-form-actions{display:flex;justify-content:flex-end;gap:14px;margin-top:18px}.v34-cancel-btn{background:#fff;border:1px solid #e1d9ef;color:#7c26a4;padding:13px 18px}
.v34-lower-card{margin-top:0;border-radius:20px;overflow:hidden}.v34-comment-list{display:grid;gap:12px;padding:18px 20px 6px}.v34-comment-form{padding:12px 20px 20px}.v34-comment-form textarea{min-height:110px}.v34-comment-form .btn{padding:12px 16px}.empty-block{padding:0 20px 20px}.v34-ticket-page .owner-edit-note,.v34-ticket-page .demo-note{margin:0}
@media(max-width:1400px){.v34-summary-card{grid-template-columns:repeat(3,minmax(0,1fr))}.v34-summary-item:nth-child(4):before,.v34-summary-item:nth-child(5):before{display:block}.v34-head-text h1{font-size:42px}}
@media(max-width:1100px){.v34-form-grid{grid-template-columns:1fr 1fr}.v34-head-card{padding:24px}.v34-summary-card{grid-template-columns:1fr 1fr}.v34-summary-item:nth-child(odd):before{display:none}.v34-summary-item:nth-child(even):before{display:block}}
@media(max-width:760px){.v34-head-card{flex-direction:column;align-items:stretch}.v34-head-actions{justify-content:flex-start}.v34-head-text h1{font-size:34px}.v34-summary-card{grid-template-columns:1fr;padding:0}.v34-summary-item:before{display:none!important}.v34-form-grid{grid-template-columns:1fr}.v34-edit-card{padding:22px 18px 18px}.v34-form-actions{flex-direction:column-reverse}.v34-form-actions .btn,.v34-head-actions .btn{width:100%}.v34-more-wrap{width:100%}.v34-more-btn{width:100%}.v34-actions-menu{left:0;right:0;top:52px;min-width:0}}


/* V35 - Charte Assistia + Century Gothic + typographie plus compacte */
:root{
  --assistia-pink:#E5004B;
  --assistia-pink-soft:#E72E6A;
  --assistia-purple:#854E8D;
  --assistia-blue:#1D3D91;
  --assistia-blue-soft:#74A4BD;
  --bg:#F6F8FB;
  --panel:#FFFFFF;
  --text:#182238;
  --muted:#6D7890;
  --line:#E3E8F0;
  --accent:#1D3D91;
  --accent2:#EEF3FB;
  --danger:#E5004B;
  --shadow:0 8px 24px rgba(29,61,145,.07);
}

html,body,button,input,select,textarea{
  font-family:"Century Gothic","CenturyGothic","Century Gothic Regular",Arial,sans-serif!important;
}
body{font-size:12.5px;letter-spacing:-.01em}
button,input,select,textarea{font-size:12px}

/* Sidebar / navigation */
.sidebar{
  background:linear-gradient(180deg,#173677 0%,#1D3D91 52%,#163272 100%)!important;
  color:#fff;
}
.brand b{font-size:16px;letter-spacing:-.02em}.brand span{font-size:9px;color:#b7c6ea;letter-spacing:.14em}
.brand-mark,.brand-mark.small{background:linear-gradient(145deg,#E72E6A,#E5004B)!important;box-shadow:0 8px 18px rgba(229,0,75,.22)}
.nav{font-size:12px;padding:10px 12px;color:#dfe8ff}.nav:hover,.nav.active{background:rgba(255,255,255,.12)!important;color:#fff;box-shadow:inset 0 0 0 1px rgba(116,164,189,.32)}
.nav.active{border-left:3px solid var(--assistia-pink);padding-left:9px}
.sidebar-bottom #userCard{font-size:11px;border-top-color:rgba(255,255,255,.18)}
.sidebar-bottom #userCard b{font-size:12px}.sidebar-bottom .nav{font-size:11.5px}
.favorites-title{color:#dce7ff!important}.favorites-manage-btn{color:#b7c6ea!important}

/* En-tête global */
.topbar{height:76px;padding:0 28px;background:rgba(255,255,255,.94)}
.topbar h2{font-size:17px!important}.topbar p{font-size:10.5px!important}.page-title-line{gap:6px}.favorite-toggle{font-size:18px!important}
.search-wrap{background:#f7f9fc}.search-wrap input{font-size:11.5px}
.content{padding:24px 28px 42px}

/* Boutons */
.btn{font-size:11.5px;border-radius:10px;padding:9px 13px}
.btn.primary{background:var(--assistia-blue)!important;color:#fff;box-shadow:0 5px 13px rgba(29,61,145,.16)}
.btn.primary:hover{background:#173274!important}
.btn.secondary{background:#F1F4F8;color:#38465F}
.btn.danger{background:#FFF1F5;color:var(--assistia-pink)}

/* Formulaires et tableaux */
label{font-size:11.5px}input,select,textarea{border-color:#DCE3ED;border-radius:10px;padding:9px 11px}
input:focus,select:focus,textarea:focus{border-color:var(--assistia-blue-soft);box-shadow:0 0 0 3px rgba(116,164,189,.13)}
.table th{font-size:9.5px}.table td{font-size:11px;padding:10px 11px}.table th{padding:10px 11px}
.panel-head h3{font-size:13px}.panel-head{padding:15px 17px}.panel{border-radius:14px}
.muted,.helper{font-size:10.5px}

/* Cartes tableau de bord */
.grid-cards{gap:13px}.metric{padding:16px;border-radius:14px}.metric .label{font-size:9.5px}.metric .value{font-size:24px;margin-top:6px}.metric .hint{font-size:10px}
.ticket-row{font-size:11px;padding:12px 17px}.ticket-title span{font-size:10.5px}.badge{font-size:9.5px;padding:4px 7px;border-radius:999px}
.badge.demande{background:#FDE7EF;color:#E5004B}.badge.incident{background:#FFF0F2;color:#C54056}.badge.high{background:#FFF3E7;color:#9B5C14}.badge.urgent{background:#FFE7ED;color:#B72D4F}

/* Admin / utilisateurs */
.admin-tab{font-size:10.5px}.user-stat span{font-size:8.5px}.user-stat b{font-size:16px}.admin-user-search-count{font-size:10px}
.user-email-cell small{font-size:9px}.primary-email-badge{font-size:8px}.modal-card h3{font-size:16px}

/* Parc / statistiques */
.subnav button{font-size:10.5px!important}.stat-bar-label{font-size:10.5px!important}.stat-panel-body{font-size:11px}

/* Fiche ticket V34 -> V35 plus compacte */
.drawer{background:#F6F8FB}.drawer-panel{padding:24px 30px 44px;background:#F7F9FC}#drawerBody{width:min(1480px,100%)}
.drawer-panel .icon-btn{width:30px;height:30px;font-size:18px;background:#fff;border:1px solid #E0E6F0;box-shadow:0 3px 10px rgba(29,61,145,.06)}
.v34-ticket-page{gap:16px}
.v34-head-card,.v34-summary-card,.v34-edit-card{border-radius:16px;border-color:#DFE5EF;box-shadow:0 5px 16px rgba(29,61,145,.05)}
.v34-head-card{padding:20px 22px}.v34-ticket-icon{width:44px;height:44px;border-radius:12px;font-size:20px;background:linear-gradient(180deg,#E72E6A,#E5004B);box-shadow:0 7px 14px rgba(229,0,75,.18)}
.v34-head-main{gap:14px}.v34-head-ref{font-size:11px;color:#66738A}.v34-head-text h1{font-size:28px!important;margin:2px 0 9px!important;letter-spacing:-.025em}
.v34-head-badges{gap:6px}.v34-head-badges .badge{font-size:9.5px!important;padding:4px 8px!important;border-radius:999px!important}
.v34-head-badges .badge.demande{background:#FCE7EF;color:#E5004B}.v34-head-badges .badge.incident{background:#FFE8ED;color:#CE315C}.v34-head-badges .badge:not(.demande):not(.incident):not(.normal):not(.high):not(.urgent):not(.sla-overdue){background:#EAF2F7;color:#356D86}
.v34-more-btn{width:38px;height:38px;font-size:21px;border-radius:9px}.v34-save-btn{font-size:11.5px!important;padding:10px 13px!important;border-radius:9px!important}.v34-actions-menu{font-size:10.5px;min-width:205px}

.v34-summary-card{padding:0 12px}.v34-summary-item{padding:17px 13px;gap:11px}.v34-summary-item+.v34-summary-item:before{top:16px;bottom:16px}.v34-summary-icon{width:36px;height:36px;flex-basis:36px;font-size:16px}.v34-summary-icon.pink,.v34-summary-icon.rose{background:#FDE7EF;color:#E5004B}.v34-summary-icon.purple{background:#F2EAF4;color:#854E8D}.v34-summary-icon.blue{background:#EAF0FA;color:#1D3D91}.v34-summary-icon.sky{background:#EAF2F5;color:#5F95AC}
.v34-summary-content{gap:4px}.v34-summary-content span{font-size:8.8px}.v34-summary-content b{font-size:12px}.v34-summary-content small{font-size:9.5px}.v34-mini-input{font-size:12px!important}.v34-mini-input:last-child{font-size:9.5px!important}.v34-mini-select{font-size:10px!important;padding:7px 8px!important}

.v34-edit-card{padding:20px 22px 17px}.v34-edit-title{font-size:13px;color:#1D3D91;margin-bottom:16px}.v34-form-grid{gap:15px 18px}.v34-form-grid label>span{font-size:9px}.v34-form-grid label>span b{color:#E5004B}.v34-form-grid input,.v34-form-grid select,.v34-form-grid textarea{font-size:11px;padding:10px 11px;border-radius:9px}.v34-form-grid textarea{min-height:110px;line-height:1.5}.v34-counter{font-size:9px}.v34-attach-row{margin-top:13px}.v34-attach-link{font-size:10.5px;color:#1D3D91}.v34-form-actions{margin-top:13px;gap:9px}.v34-cancel-btn{font-size:11px!important;color:#854E8D;border-color:#DCCFE2}

/* Documents / échanges */
.ticket-attachments-head h3,.v34-lower-card .panel-head h3{font-size:13px}.attachment-row{padding:9px 15px}.attachment-main b{font-size:10.5px}.attachment-main span{font-size:8.8px}.attachment-kind{width:31px;height:31px;font-size:8px}.attachment-icon-btn{width:30px;height:30px;font-size:14px}.pdf-download-all{background:#EDF2FA!important;color:#1D3D91!important;border-color:#D1DDF0!important}.attachment-icon-btn.delete{color:#E5004B;background:#FFF1F5}
.comment{padding:10px 12px}.comment-head b{font-size:10.5px}.comment-head time{font-size:8.5px}.comment p{font-size:10.5px}.v34-comment-form textarea{min-height:90px;font-size:10.5px}

/* Couleurs d'accent globales */
a{color:var(--assistia-blue)}
.favorite-toggle.active,.favorites-title span{color:var(--assistia-pink)!important}
.scope-tabs button.active,.admin-tab.active{background:#F8EAF0!important;border-color:#F2C9D8!important;color:#B9104C!important}
.import-status.warn{background:#F8EEF8;color:#854E8D}.import-status.ok{background:#EDF4F8;color:#416F82}.import-result-icon{background:#EAF2F5;color:#467E97}
.email-add-btn{color:#1D3D91}.email-remove-btn{color:#E5004B}.restore{color:#1D3D91!important}

@media(max-width:1000px){.v34-head-text h1{font-size:24px!important}.v34-summary-content b{font-size:11.5px}}
@media(max-width:760px){.topbar{height:68px;padding:0 18px}.content{padding:18px}.drawer-panel{padding:18px 14px 34px}.v34-head-card{padding:17px}.v34-head-text h1{font-size:22px!important}.v34-edit-card{padding:17px 15px}.v34-summary-item{padding:14px 12px}}


/* V36 - lisibilite : typographie remontee d'un cran */
body{font-size:14px}
button,input,select,textarea{font-size:13px}

/* Navigation et en-tetes */
.brand b{font-size:17px}.brand span{font-size:10px}
.nav{font-size:13px}.sidebar-bottom #userCard{font-size:12px}.sidebar-bottom #userCard b{font-size:13px}.sidebar-bottom .nav{font-size:12.5px}
.topbar h2{font-size:18px!important}.topbar p{font-size:11.5px!important}.search-wrap input{font-size:12.5px}

/* Boutons / formulaires / panneaux */
.btn{font-size:12.5px}
label{font-size:12.5px}.muted,.helper{font-size:11.5px}
.panel-head h3{font-size:14px}.table th{font-size:10.5px}.table td{font-size:12px}

/* Tableau de bord / tickets */
.metric .label{font-size:10.5px}.metric .value{font-size:26px}.metric .hint{font-size:11px}
.ticket-row{font-size:12px}.ticket-title span{font-size:11.5px}.badge{font-size:10.5px}

/* Administration / parc / statistiques */
.admin-tab{font-size:11.5px}.user-stat span{font-size:9.5px}.user-stat b{font-size:17px}.admin-user-search-count{font-size:11px}
.user-email-cell small{font-size:10px}.primary-email-badge{font-size:9px}.modal-card h3{font-size:17px}
.subnav button{font-size:11.5px!important}.stat-bar-label{font-size:11.5px!important}.stat-panel-body{font-size:12px}

/* Fiche ticket */
.v34-head-ref{font-size:12px}.v34-head-text h1{font-size:31px!important}.v34-head-badges .badge{font-size:10.5px!important}
.v34-save-btn{font-size:12.5px!important}.v34-actions-menu{font-size:11.5px}
.v34-summary-content span{font-size:9.8px}.v34-summary-content b{font-size:13.5px}.v34-summary-content small{font-size:10.5px}
.v34-mini-input{font-size:13px!important}.v34-mini-input:last-child{font-size:10.5px!important}.v34-mini-select{font-size:11px!important}
.v34-edit-title{font-size:14px}.v34-form-grid label>span{font-size:10px}.v34-form-grid input,.v34-form-grid select,.v34-form-grid textarea{font-size:12px}.v34-counter{font-size:10px}.v34-attach-link{font-size:11.5px}
.ticket-attachments-head h3,.v34-lower-card .panel-head h3{font-size:14px}.attachment-main b{font-size:11.5px}.attachment-main span{font-size:9.8px}.attachment-kind{font-size:9px}
.comment-head b{font-size:11.5px}.comment-head time{font-size:9.5px}.comment p,.v34-comment-form textarea{font-size:11.5px}

@media(max-width:1000px){.v34-head-text h1{font-size:27px!important}.v34-summary-content b{font-size:13px}}
@media(max-width:760px){.v34-head-text h1{font-size:24px!important}}


/* V38 - retour à la taille V36 + vrai logo Assistia */
.logo-mark{background:transparent!important;box-shadow:none!important;border-radius:0!important;padding:0;display:grid;place-items:center;overflow:visible}
.logo-mark img{width:100%;height:100%;object-fit:contain;display:block}
.brand-mark.logo-mark{width:58px;height:58px}
.brand-mark.small.logo-mark{width:44px;height:44px}
.brand{align-items:center}
@media(max-width:760px){.brand-mark.small.logo-mark{width:38px;height:38px}}


/* V39 - typo un cran au-dessus + logo plus propre */
body{font-size:14.5px}
button,input,select,textarea{font-size:13.5px}
.brand b{font-size:18px!important}
.brand span{font-size:10.5px!important}
.nav{font-size:13.5px!important}
.sidebar-bottom #userCard{font-size:12.5px!important}
.sidebar-bottom #userCard b{font-size:13.5px!important}
.topbar h2{font-size:19px!important}
.topbar p,.muted,.helper{font-size:12px!important}
.search-wrap input{font-size:13px!important}
.btn{font-size:13px!important}
label{font-size:13px!important}
.panel-head h3{font-size:14.5px!important}
.table th{font-size:11px!important}
.table td{font-size:12.5px!important}
.metric .label{font-size:11px!important}
.metric .value{font-size:27px!important}
.metric .hint{font-size:11.5px!important}
.ticket-row{font-size:12.5px!important}
.ticket-title span{font-size:12px!important}
.badge{font-size:10.8px!important}
.v34-head-ref{font-size:12.5px!important}
.v34-head-text h1{font-size:34px!important}
.v34-head-badges .badge{font-size:10.8px!important}
.v34-save-btn{font-size:13px!important}
.v34-summary-content span{font-size:10.2px!important}
.v34-summary-content b{font-size:14.5px!important}
.v34-summary-content small{font-size:11px!important}
.v34-mini-input{font-size:13.5px!important}
.v34-mini-input:last-child{font-size:11px!important}
.v34-mini-select{font-size:11.5px!important}
.v34-edit-title{font-size:14.5px!important}
.v34-form-grid label>span{font-size:10.5px!important}
.v34-form-grid input,.v34-form-grid select,.v34-form-grid textarea{font-size:12.5px!important}
.v34-counter{font-size:10.5px!important}
.v34-attach-link{font-size:12px!important}
.ticket-attachments-head h3,.v34-lower-card .panel-head h3{font-size:14.5px!important}
.attachment-main b{font-size:12px!important}
.attachment-main span{font-size:10px!important}
.attachment-kind{font-size:9.2px!important}
.comment-head b{font-size:12px!important}
.comment-head time{font-size:10px!important}
.comment p,.v34-comment-form textarea{font-size:12px!important}
.logo-mark{display:grid;place-items:center;overflow:visible;background:transparent!important;box-shadow:none!important;border-radius:0!important;padding:0}
.logo-mark img{width:100%;height:100%;object-fit:contain;display:block;filter:drop-shadow(0 2px 6px rgba(0,0,0,.16))}
.brand-mark.logo-mark{width:64px;height:64px}
.brand-mark.small.logo-mark{width:50px;height:50px}
.brand{gap:12px}
@media(max-width:1000px){.v34-head-text h1{font-size:30px!important}}
@media(max-width:760px){.brand-mark.small.logo-mark{width:42px;height:42px}.v34-head-text h1{font-size:26px!important}}


/* V40 - logo Assistia sans carré */
.brand-mark.logo-mark,.brand-mark.small.logo-mark{background:none!important;box-shadow:none!important;border:none!important;border-radius:0!important;width:fit-content!important;height:auto!important;min-width:0!important;min-height:0!important;padding:0!important;display:inline-flex!important;align-items:center!important;justify-content:center!important}
.logo-mark{background:none!important;box-shadow:none!important;border-radius:0!important;padding:0!important;display:flex!important;align-items:center;justify-content:center;overflow:visible}
.brand-mark.logo-mark img{width:56px;height:auto;max-height:68px;object-fit:contain;display:block;filter:none!important}
.brand-mark.small.logo-mark img{width:34px;height:auto;max-height:42px;object-fit:contain;display:block;filter:none!important}
.brand{gap:10px}
@media(max-width:760px){.brand-mark.small.logo-mark img{width:30px;max-height:38px}}


/* V41 - navigation Tickets par portée */
.nav[data-view="tickets"] .nav-chevron{transition:transform .18s ease;color:#b8c8e8}
#ticketsSubnav{margin-bottom:8px}
#ticketsSubnav .subnav-btn.active{background:rgba(255,255,255,.12);color:#fff;font-weight:800;box-shadow:inset 2px 0 0 #E72E6A}
#ticketsSubnav .subnav-btn{font-size:12px!important;padding:7px 9px}


/* V42 - auto-complétion du demandeur lors de la création d'un ticket */
.requester-search-label{position:relative;overflow:visible}
.requester-autocomplete{position:relative;min-width:0}
.requester-autocomplete>input{width:100%}
.requester-suggestions{position:absolute;left:0;right:0;top:calc(100% + 6px);z-index:30;background:#fff;border:1px solid #d9e2f0;border-radius:13px;box-shadow:0 14px 34px rgba(20,38,78,.16);overflow:hidden;max-height:330px;overflow-y:auto}
.requester-suggestion{width:100%;border:0;border-bottom:1px solid #edf0f5;background:#fff;padding:10px 12px;display:grid;grid-template-columns:34px minmax(0,1fr) auto;gap:10px;align-items:center;text-align:left;cursor:pointer;color:var(--text)}
.requester-suggestion:last-child{border-bottom:0}
.requester-suggestion:hover,.requester-suggestion:focus{background:#f5f8ff;outline:0}
.requester-avatar{width:32px;height:32px;border-radius:50%;display:grid;place-items:center;background:#fce8f0;color:#e5004b;font-weight:900;font-size:13px}
.requester-suggestion-main{display:grid;gap:2px;min-width:0}
.requester-suggestion-main b{font-size:12.5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.requester-suggestion-main small{font-size:10.5px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.requester-service{font-size:10.5px;font-weight:750;color:#1d3d91;background:#eef5fb;border-radius:999px;padding:5px 8px;white-space:nowrap}
.requester-search-state{padding:13px 14px;color:var(--muted);font-size:11.5px;text-align:center}
.requester-search-state.error{color:#b63a3a}
@media(max-width:760px){.requester-suggestion{grid-template-columns:32px minmax(0,1fr)}.requester-service{grid-column:2;justify-self:start}}


/* V44 - alignement Demandeur / E-mail sur Nouveau ticket */
#newTicketForm .requester-search-label,#newTicketForm .requester-email-label{align-self:start;align-content:start}
#newTicketForm .requester-search-label>.requester-autocomplete,#newTicketForm .requester-email-label>input{margin-top:0}
#newTicketForm .requester-search-label .helper{margin-top:0;line-height:1.35}

.brand-mark.logo-mark{margin:2px auto 0!important}
.brand .brand-mark.small.logo-mark{margin:0!important;flex:0 0 auto}


/* V50 - centrage premium de l'entête de connexion */
.login-card{
  display:flex;
  flex-direction:column;
  align-items:center;
}
.login-hero{
  display:flex!important;
  flex-direction:column;
  align-items:center;
  justify-content:center;
  text-align:center;
  width:100%;
  margin-top:18px;
}
.login-overline{
  align-self:center!important;
  justify-self:center!important;
  width:auto!important;
  max-width:max-content;
  padding:8px 16px;
  text-align:center;
}
.login-card h1{
  text-align:center;
  width:100%;
}
.login-intro{
  display:flex!important;
  justify-content:center;
  align-items:center;
  width:100%;
}
.login-intro.premium.simple-welcome,
.simple-welcome{
  width:auto!important;
  max-width:100%;
  margin:0 auto;
  text-align:center;
}
.login-badge{
  justify-content:center;
  text-align:center;
}
.login-card form,
.demo-note{
  width:100%;
}

/* V51 - import des postes dans le Parc */
.inventory-import-modal-card{width:min(1040px,96vw);max-height:92vh;overflow:auto;padding:26px}
.inventory-import-file-zone{margin:18px 0;padding:16px;border:1px dashed #ccd6e6;border-radius:14px;background:#fbfcff;display:grid;gap:8px}
.inventory-import-file-zone input[type="file"]{padding:10px;background:#fff;border:1px solid var(--line);border-radius:10px}
.inventory-import-status{margin:12px 0 14px;font-weight:700}
.inventory-import-kpis{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;margin-bottom:14px}
.inventory-import-kpis>div{padding:12px 14px;border:1px solid var(--line);border-radius:12px;background:#fafbfe;display:grid;gap:4px}
.inventory-import-kpis span{font-size:10px;text-transform:uppercase;letter-spacing:.05em;color:var(--muted);font-weight:800}
.inventory-import-kpis b{font-size:18px;color:var(--text)}
.inventory-import-warning{padding:12px 14px;border-radius:12px;border:1px solid #f0dfb8;background:#fff9ed;color:#7b5d23;margin-bottom:14px;line-height:1.45}
.inventory-import-ok{padding:12px 14px;border-radius:12px;border:1px solid #d8eadf;background:#f4fbf6;color:#356b45;margin-bottom:14px;font-weight:700}
.inventory-import-table-wrap{border:1px solid var(--line);border-radius:12px;max-height:340px;overflow:auto;margin-bottom:8px}
.inventory-import-table-wrap .table{min-width:850px;margin:0}
.inventory-import-actions{position:sticky;bottom:-26px;margin:20px -26px -26px;padding:14px 26px;background:#fff;border-top:1px solid var(--line);z-index:2}
@media(max-width:760px){.inventory-import-kpis{grid-template-columns:1fr 1fr}.inventory-import-modal-card{padding:18px}.inventory-import-actions{bottom:-18px;margin:18px -18px -18px;padding:12px 18px;flex-direction:column-reverse}.inventory-import-actions .btn{width:100%}}


/* V52 - bouton import postes bien visible + cache busting */
.inventory-import-main-btn{background:#fff0f5!important;color:#c81d5a!important;border:1px solid #f2bfd2!important;box-shadow:0 4px 12px rgba(229,0,75,.08)!important}
.inventory-import-main-btn:hover{background:#ffe7f0!important;border-color:#e98bad!important;transform:translateY(-1px)}
#inventoryImportMainBtn{white-space:nowrap}

/* V53 - gestion admin des rubriques du Parc */
.category-manager-head{align-items:center}
.category-add-btn{background:#fff0f5!important;color:#c81d5a!important;border:1px solid #f2bfd2!important;white-space:nowrap}
.category-add-btn:hover{background:#ffe7f0!important;border-color:#e98bad!important}
.category-create-form{display:grid;grid-template-columns:100px minmax(220px,1fr) auto;gap:12px;align-items:end;padding:16px 18px;border-bottom:1px solid var(--line);background:linear-gradient(180deg,#fffafd 0%,#fbfcff 100%)}
.category-create-form label{display:grid;gap:6px}.category-icon-field input{text-align:center;font-size:18px}
.category-create-actions{display:flex;gap:8px;align-items:center}
.category-admin-list{display:grid;gap:8px;padding:16px 18px}
.category-admin-row{display:grid;grid-template-columns:44px 70px minmax(180px,1fr) 130px 88px;gap:10px;align-items:center;padding:10px;border:1px solid var(--line);border-radius:12px;background:#fbfcfe}
.category-admin-row:focus-within{border-color:#ccd4f8;background:#fff}
.category-visible-toggle{display:flex!important;align-items:center!important;justify-content:center!important;cursor:pointer}
.category-visible-toggle input{position:absolute;opacity:0;pointer-events:none}
.category-visible-toggle span{position:relative;width:36px;height:20px;border-radius:999px;background:#d9dfeb;transition:.15s ease}
.category-visible-toggle span:after{content:"";position:absolute;top:3px;left:3px;width:14px;height:14px;border-radius:50%;background:#fff;box-shadow:0 2px 5px rgba(25,35,58,.18);transition:.15s ease}
.category-visible-toggle input:checked+span{background:#1d3d91}
.category-visible-toggle input:checked+span:after{left:19px}
.inventory-category-icon-input,.inventory-category-name-input{padding:9px 10px!important;background:#fff!important}
.inventory-category-icon-input{text-align:center;font-size:17px!important}
.category-kind-badge{display:inline-flex;justify-content:center;padding:5px 8px;border-radius:999px;background:#eef3fb;color:#53647d;font-size:10px;font-weight:800;white-space:nowrap}
.category-protected-note{font-size:10px;color:var(--muted);text-align:center}
.category-delete-btn{width:36px;height:36px;justify-self:center;border:1px solid #f0d5dd;border-radius:10px;background:#fff6f8;color:#c9305b;cursor:pointer}
.category-delete-btn:hover{background:#ffe9ef;border-color:#e7a9ba}
@media(max-width:900px){.category-create-form{grid-template-columns:80px 1fr}.category-create-actions{grid-column:1/-1;justify-content:flex-end}.category-admin-row{grid-template-columns:42px 60px 1fr 110px 44px}.category-protected-note{display:none}}
@media(max-width:650px){.category-create-form{grid-template-columns:1fr}.category-create-actions{grid-column:auto;display:grid;grid-template-columns:1fr 1fr}.category-admin-row{grid-template-columns:42px 56px minmax(0,1fr) 40px}.category-kind-badge{display:none}.category-protected-note{display:none}.category-manager-head{align-items:stretch!important}.category-add-btn{width:100%}}


/* V54 - suppression définitive d'un utilisateur réservée aux admins */
.manage-actions{align-items:center;flex-wrap:wrap}
.manage-actions-spacer{flex:1 1 auto}
.user-delete-btn{background:#fff1f3!important;color:#b62443!important;border:1px solid #efc1cb!important;box-shadow:none!important}
.user-delete-btn:hover{background:#ffe5ea!important;border-color:#e498a9!important}
@media(max-width:700px){.manage-actions-spacer{display:none}.manage-actions .btn{width:100%}.user-delete-btn{order:10;margin-top:8px}}


/* V55 - centre de notifications */
.topbar-actions{display:flex;align-items:center;gap:12px;min-width:0}
.notification-center{position:relative;flex:0 0 auto}
.notification-bell{position:relative;width:42px;height:42px;border:1px solid #dfe5ef;border-radius:12px;background:#fff;color:#1D3D91;display:grid;place-items:center;cursor:pointer;transition:.16s ease;box-shadow:0 2px 8px rgba(29,61,145,.04)}
.notification-bell:hover{background:#f8faff;border-color:#cbd6e7;transform:translateY(-1px)}
.notification-bell svg{width:20px;height:20px;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}
.notification-badge{position:absolute;right:-5px;top:-6px;min-width:19px;height:19px;padding:0 5px;border-radius:999px;background:#E5004B;color:#fff;display:grid;place-items:center;font-size:10px;font-weight:900;border:2px solid #fff;box-shadow:0 4px 12px rgba(229,0,75,.26)}
.notification-panel{position:absolute;right:0;top:52px;width:min(420px,calc(100vw - 28px));background:#fff;border:1px solid #dfe5ef;border-radius:18px;box-shadow:0 22px 58px rgba(22,35,67,.18);z-index:20;overflow:hidden}
.notification-panel-head{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:16px 17px;border-bottom:1px solid #edf0f5;background:linear-gradient(180deg,#fff,#fbfcff)}
.notification-panel-head>div{display:grid;gap:2px}.notification-panel-head b{font-size:14px}.notification-panel-head span{font-size:11px;color:var(--muted)}
.notification-panel-head button{border:0;background:transparent;color:#1D3D91;font-size:11px;font-weight:800;cursor:pointer;padding:5px 0}.notification-panel-head button:hover{text-decoration:underline}
.notification-list{max-height:460px;overflow:auto}
.notification-item{position:relative;width:100%;border:0;border-bottom:1px solid #edf0f5;background:#fff;padding:13px 16px;display:grid;grid-template-columns:34px minmax(0,1fr) 8px;gap:10px;align-items:start;text-align:left;cursor:pointer;color:var(--text)}
.notification-item:last-child{border-bottom:0}.notification-item:hover{background:#f8faff}.notification-item.unread{background:linear-gradient(90deg,rgba(231,46,106,.055),#fff 42%)}
.notification-event-icon{width:32px;height:32px;border-radius:10px;background:#eef4ff;color:#1D3D91;display:grid;place-items:center;font-size:15px;font-weight:900}.notification-event-icon.comment{background:#fff0f5;color:#E5004B}.notification-event-icon.status,.notification-event-icon.reopened{background:#f2ecf7;color:#854E8D}.notification-event-icon.assignment{background:#edf7fb;color:#4d8da8}.notification-event-icon.attachment_added,.notification-event-icon.attachment_deleted{background:#f9eff7;color:#854E8D}
.notification-item-main{display:grid;gap:4px;min-width:0}.notification-line{font-size:12px;line-height:1.4;color:#27344c}.notification-line b{font-weight:900}.notification-ticket{font-size:11px;font-weight:800;color:#1D3D91;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.notification-item time{font-size:10px;color:#8792a6}.notification-unread-dot{width:8px;height:8px;margin-top:5px;border-radius:50%;background:#E5004B;box-shadow:0 0 0 3px rgba(229,0,75,.09)}
.notification-empty{padding:34px 20px;display:grid;justify-items:center;gap:6px;text-align:center;color:var(--muted)}.notification-empty span{width:34px;height:34px;border-radius:50%;display:grid;place-items:center;background:#eef8f1;color:#3a8651;font-weight:900}.notification-empty b{font-size:13px;color:#4b576b}.notification-empty small{font-size:11px}
@media(max-width:760px){.topbar-actions{gap:7px}.notification-bell{width:38px;height:38px}.notification-panel{position:fixed;left:12px;right:12px;top:72px;width:auto}.search-wrap{width:min(280px,55vw)}}

/* V56 - suite productivité / parc avancé */
.dashboard-tools{display:flex;justify-content:flex-end;margin-bottom:10px}
.ticket-view-toolbar,.export-mini-group{display:flex;align-items:center;gap:7px;flex-wrap:wrap}.toolbar-sep{width:1px;height:26px;background:var(--line);margin:0 3px}
.ticket-kanban{display:grid;grid-template-columns:repeat(5,minmax(210px,1fr));gap:12px;padding:16px;overflow-x:auto;background:#f7f9fc}
.kanban-col{background:#f1f4f9;border:1px solid #e2e8f1;border-radius:15px;min-height:360px;padding:10px}.kanban-head{display:flex;justify-content:space-between;align-items:center;padding:5px 4px 11px;color:#24334f}.kanban-head span{background:#fff;border-radius:999px;padding:3px 8px;font-size:11px}
.kanban-stack{display:grid;gap:9px;min-height:300px;border-radius:10px;transition:.15s}.kanban-stack.drag-over{background:#e9efff;outline:2px dashed #74A4BD;outline-offset:2px}.kanban-card{display:grid;gap:6px;text-align:left;border:1px solid #e1e6ef;background:#fff;border-radius:12px;padding:11px;cursor:pointer;box-shadow:0 3px 8px rgba(31,48,82,.04)}.kanban-card:hover{transform:translateY(-1px);box-shadow:0 7px 16px rgba(31,48,82,.08)}.kanban-card>span{font-size:10px;color:#6c7890;font-weight:800}.kanban-card>b{font-size:12px}.kanban-card>small{font-size:10px;color:#778198}.kanban-card>em{font-style:normal;color:#c84545;font-size:10px;font-weight:800}.kanban-card.overdue{border-left:3px solid #E5004B}.kanban-empty{text-align:center;color:#9aa4b5;font-size:11px;padding:22px 5px}
.category-badge{background:#f4eff8!important;color:#854E8D!important}.major-badge{background:#fff0e8!important;color:#b94b23!important;border:1px solid #ffd2bd}
.knowledge-suggestions{border:1px solid #e2dbea;background:linear-gradient(135deg,#fff8fb,#f8f7ff);border-radius:14px;padding:13px 15px}.knowledge-suggest-head{display:flex;justify-content:space-between;align-items:center;margin-bottom:8px}.knowledge-suggest-head span{font-size:10px;color:#7c6a88}.knowledge-suggestions details{border-top:1px solid #eee4f1;padding:8px 0}.knowledge-suggestions summary{cursor:pointer;font-weight:750}.knowledge-suggestions details div{padding:8px 4px;color:#59657a;white-space:pre-wrap;font-size:12px;line-height:1.5}
.requester-assets-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(250px,1fr));gap:10px;padding:16px 20px 20px}.requester-asset{border:1px solid #e4e8f0;border-radius:13px;padding:12px;background:#fbfcff;display:grid;gap:9px}.requester-asset>div:first-child{display:grid;gap:3px}.requester-asset b{font-size:12px}.requester-asset span{font-size:10.5px;color:#6c7890}.asset-meta{display:flex;flex-wrap:wrap;gap:6px}.asset-meta span{background:#f0f3f8;padding:4px 7px;border-radius:999px}
.ticket-timeline{padding:10px 20px 20px;display:grid;gap:0}.timeline-item{display:grid;grid-template-columns:18px 1fr;gap:9px;position:relative;padding:7px 0}.timeline-item:before{content:'';position:absolute;left:6px;top:20px;bottom:-7px;width:1px;background:#dde3ed}.timeline-item:last-child:before{display:none}.timeline-dot{width:13px;height:13px;border-radius:50%;margin-top:3px;background:linear-gradient(135deg,#E72E6A,#854E8D);box-shadow:0 0 0 3px #f6e9f1;z-index:1}.timeline-item>div{display:grid;grid-template-columns:auto 1fr auto;gap:8px;align-items:start}.timeline-item b{font-size:11px}.timeline-item p{margin:0;font-size:11px;color:#536078}.timeline-item time{font-size:9.5px;color:#8993a6}
.linked-ticket-list{display:grid;gap:7px;padding:10px 20px 20px}.linked-ticket{display:flex;align-items:center;gap:8px}.linked-ticket>button:first-child{flex:1;border:1px solid #e3e8f1;border-radius:11px;background:#fff;padding:9px 11px;display:grid;grid-template-columns:90px 1fr auto;align-items:center;text-align:left;gap:9px;cursor:pointer}.linked-ticket>button:first-child:hover{background:#f8faff}.icon-btn.mini{width:30px;height:30px;font-size:14px}
.quick-reply-row{display:flex;align-items:end;gap:9px;margin-bottom:8px}.quick-reply-row label{flex:1}.comment-actions-line{display:flex;justify-content:space-between;align-items:center;gap:10px}.comment-actions-line .helper{font-size:10.5px}
.metric-alert{border-color:#ffc9b8!important;background:#fff8f4!important}.active-loan-list{display:grid;gap:0}.active-loan-row{display:flex;justify-content:space-between;align-items:center;padding:11px 18px;border-top:1px solid var(--line)}.active-loan-row>div{display:grid;gap:2px}.active-loan-row span,.active-loan-row small{font-size:10.5px;color:#6f7b90}
.inventory-advanced-actions{display:flex;gap:8px;flex-wrap:wrap;padding:0 0 13px}.inventory-history-box{border:1px solid #e3e8f1;border-radius:12px;padding:12px;margin-bottom:12px;background:#fafbfe}.inventory-history-box h4{margin:0 0 8px}.inventory-history-row{display:grid;grid-template-columns:120px 1fr auto;gap:8px;padding:7px 0;border-top:1px solid #e8ecf3}.inventory-history-row:first-of-type{border-top:0}.inventory-history-row b,.inventory-history-row span{font-size:10.5px}.inventory-history-row time{font-size:9.5px;color:#8993a6}
.managed-user-assets{display:grid;gap:7px}.managed-asset-row{display:grid;grid-template-columns:110px 1fr;gap:3px 10px;border:1px solid #e5e9f0;border-radius:10px;padding:8px 10px}.managed-asset-row span{font-size:10px;color:#854E8D;font-weight:800}.managed-asset-row b{font-size:11.5px}.managed-asset-row small{grid-column:2;color:#778198;font-size:9.8px}
.advanced-admin-panel{margin-top:18px}.advanced-admin-content{padding:0 18px 18px;display:grid;gap:16px}.advanced-config-section{border:1px solid #e3e8f1;border-radius:14px;padding:14px;background:#fbfcff}.advanced-config-section h4{margin:0 0 12px;color:#1D3D91}.ticket-category-admin-list{display:grid;grid-template-columns:repeat(auto-fit,minmax(260px,1fr));gap:9px}.ticket-category-admin{border:1px solid #e3e8f1;border-radius:11px;padding:10px;background:#fff}.ticket-category-title{display:flex;justify-content:space-between;align-items:center;gap:8px}.subcategory-chips{display:flex;gap:5px;flex-wrap:wrap;margin:8px 0}.subcategory-chips span{background:#f3eef7;border-radius:999px;padding:4px 7px;font-size:9.5px;color:#75417e}.subcategory-chips button{border:0;background:none;color:#9d4a64;cursor:pointer;padding:0 0 0 3px}.ticket-category-admin form,.inline-admin-form,.advanced-form-row{display:flex;gap:7px;align-items:end}.ticket-category-admin form input,.inline-admin-form input{flex:1}.inline-admin-form{margin-top:10px}.sla-rule-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:7px;margin-bottom:10px}.sla-rule-card{border:1px solid #e3e8f1;border-radius:10px;padding:8px 10px;background:#fff;display:grid;grid-template-columns:1fr auto;gap:2px 8px}.sla-rule-card span{grid-column:1/-1;font-size:9.5px;color:#78849a}.sla-rule-card b{font-size:11px}.sla-rule-card em{font-style:normal;font-weight:800;color:#854E8D}.advanced-form-row label{flex:1}.kb-admin-list{display:grid;gap:6px;margin-bottom:12px}.kb-admin-list details{border:1px solid #e4e8f0;border-radius:10px;background:#fff;padding:8px 10px}.kb-admin-list summary{display:flex;justify-content:space-between;cursor:pointer}.kb-admin-list summary span{font-size:9.5px;color:#7d8798}.kb-admin-body{white-space:pre-wrap;padding:8px 2px;font-size:11px;color:#596579}.kb-admin-body>div{margin-top:8px}.knowledge-admin-form{display:grid;grid-template-columns:1fr 1fr 1fr;gap:9px}.knowledge-admin-form .span2{grid-column:1/-1}.knowledge-admin-form button{justify-self:start}
@media(max-width:1200px){.ticket-kanban{grid-template-columns:repeat(5,260px)}.timeline-item>div{grid-template-columns:1fr}.timeline-item time{grid-row:3}.advanced-form-row{flex-wrap:wrap}.advanced-form-row label{min-width:180px}}
@media(max-width:760px){.ticket-view-toolbar{margin-top:8px}.quick-reply-row,.comment-actions-line,.active-loan-row{align-items:stretch;flex-direction:column}.inventory-history-row{grid-template-columns:1fr}.managed-asset-row{grid-template-columns:1fr}.managed-asset-row small{grid-column:auto}.knowledge-admin-form{grid-template-columns:1fr}.timeline-item>div{display:block}.timeline-item p{margin:3px 0}}

/* V59 - alignement homogène commentaires / documents / tickets liés */
.ticket-lower-grid{
  display:grid;
  grid-template-columns:minmax(0,1.06fr) minmax(360px,.94fr);
  gap:22px;
  align-items:stretch;
}
.ticket-lower-grid > #ticketCommentsSection,
.ticket-side-stack{
  height:100%;
}
.ticket-side-card,
.ticket-side-stack .panel{
  height:100%;
  display:flex;
  flex-direction:column;
}
.ticket-side-card .panel-head,
.ticket-side-stack .panel-head{
  align-items:flex-start;
}
.ticket-side-card .attachment-list,
.ticket-side-card .v34-comment-list,
.ticket-side-stack .attachment-list,
.ticket-side-stack .linked-ticket-list,
.ticket-side-stack .empty-block{
  flex:1;
}
.ticket-side-card .attachment-list,
.ticket-side-card .v34-comment-list{
  padding-bottom:14px;
}
.ticket-side-card .comment-form{
  margin-top:auto;
  border-top:1px solid #e7ecf3;
}
.ticket-side-card .attachment-empty,
.ticket-side-stack .attachment-empty,
.ticket-side-stack .empty-block{
  padding:16px 20px 20px;
}
.ticket-side-stack{
  display:grid;
  grid-template-rows:minmax(0,1fr) minmax(0,1fr);
  gap:22px;
  align-content:stretch;
}
.ticket-side-stack .panel{
  margin:0;
}
.ticket-lower-grid > #ticketCommentsSection{
  margin:0!important;
  align-self:stretch;
}
@media(max-width:980px){
  .ticket-lower-grid{grid-template-columns:1fr;}
  .ticket-lower-grid > #ticketCommentsSection,
  .ticket-side-stack,
  .ticket-side-card,
  .ticket-side-stack .panel{height:auto;}
  .ticket-side-stack{grid-template-rows:auto;}
}

/* V62 - agence utilisateur + fiche demandeur depuis un ticket */
.requester-summary-label{
  display:flex;
  align-items:center;
  gap:8px;
  min-width:0;
}
.requester-summary-label > span{
  flex:0 1 auto;
}
.requester-profile-btn{
  border:1px solid #d9e2f0;
  background:#f7f9fc;
  color:#1D3D91;
  border-radius:8px;
  padding:4px 7px;
  font-size:9px;
  line-height:1;
  font-weight:850;
  cursor:pointer;
  white-space:nowrap;
  text-transform:none;
  letter-spacing:0;
}
.requester-profile-btn:hover{
  background:#eef3fb;
  border-color:#bfd0e9;
}
.requester-profile-card{
  width:min(700px,96vw);
  padding:26px;
}
.requester-profile-head{
  display:flex;
  align-items:center;
  gap:14px;
  padding:2px 42px 18px 0;
  border-bottom:1px solid var(--line);
}
.requester-profile-avatar{
  width:48px;
  height:48px;
  border-radius:15px;
  display:grid;
  place-items:center;
  background:linear-gradient(135deg,#E72E6A,#854E8D);
  color:#fff;
  font-size:20px;
  font-weight:900;
  box-shadow:0 8px 20px rgba(133,78,141,.18);
}
.requester-profile-head h3{
  margin:0 0 3px!important;
}
.requester-profile-head p{
  color:var(--muted);
}
.requester-profile-grid{
  display:grid;
  grid-template-columns:1fr 1fr;
  gap:10px;
  padding:18px 0;
}
.requester-profile-grid > div{
  border:1px solid #e4e9f1;
  background:#fafbfe;
  border-radius:12px;
  padding:12px 13px;
  display:grid;
  gap:5px;
  min-width:0;
}
.requester-profile-grid > div.span2{
  grid-column:1/-1;
}
.requester-profile-grid span{
  font-size:9px;
  font-weight:850;
  letter-spacing:.04em;
  text-transform:uppercase;
  color:#7a8598;
}
.requester-profile-grid b{
  font-size:12px;
  color:#17233c;
  overflow-wrap:anywhere;
}
.requester-profile-grid p{
  font-size:11px;
  line-height:1.5;
  color:#536078;
  white-space:pre-wrap;
}
.requester-profile-actions{
  display:flex;
  justify-content:flex-end;
  gap:9px;
  padding-top:4px;
}
@media(max-width:650px){
  .requester-profile-grid{grid-template-columns:1fr;}
  .requester-profile-grid > div.span2{grid-column:auto;}
  .requester-profile-actions{flex-direction:column-reverse;}
  .requester-profile-actions .btn{width:100%;}
}

/* V65 - personnalisation avancée du tableau de bord */
.dashboard-hero{
  display:flex;
  align-items:center;
  justify-content:space-between;
  gap:16px;
  margin-bottom:16px;
  padding:18px 20px;
  border:1px solid #dfe6f1;
  border-radius:18px;
  background:linear-gradient(135deg,#ffffff 0%,#fbfcff 58%,#fff7fb 100%);
  box-shadow:0 12px 28px rgba(31,48,82,.06);
}
.dashboard-hero-copy{display:grid;gap:8px;min-width:0}
.dashboard-hero-copy h3{margin:0;font-size:20px;color:#162441}
.dashboard-hero-copy p{margin:0;font-size:12px;line-height:1.5;color:#5b6880;max-width:720px}
.dashboard-eyebrow{
  display:inline-flex;
  align-items:center;
  gap:8px;
  width:max-content;
  max-width:100%;
  padding:7px 11px;
  border-radius:999px;
  background:#f4eff8;
  color:#854E8D;
  font-size:10px;
  font-weight:900;
  letter-spacing:.08em;
  text-transform:uppercase;
}
.dashboard-eyebrow em{font-style:normal;font-size:12px}
.dashboard-hero-meta{display:flex;flex-wrap:wrap;gap:8px}
.dashboard-info-pill{
  display:inline-flex;
  align-items:center;
  gap:6px;
  padding:7px 10px;
  border-radius:999px;
  background:#fff;
  border:1px solid #e4e8f0;
  color:#516079;
  font-size:11px;
  font-weight:700;
}
.dashboard-info-pill b{color:#1D3D91}
.dashboard-hero-actions{display:flex;flex-wrap:wrap;align-items:center;justify-content:flex-end;gap:8px}
.dashboard-customize-btn{
  min-height:42px;
  padding-inline:16px!important;
  border-radius:13px!important;
  box-shadow:0 12px 24px rgba(29,61,145,.16)!important;
}
.dashboard-subtitle{margin:-4px 0 14px;color:#6c7890;font-size:12px}
.dashboard-shortcuts-panel{margin-bottom:16px}
.dashboard-shortcuts-grid{
  display:grid;
  grid-template-columns:repeat(auto-fit,minmax(180px,1fr));
  gap:10px;
  padding:16px;
}
.dashboard-shortcut{
  border:1px solid #e2e7f0;
  background:#fff;
  border-radius:15px;
  padding:14px;
  display:grid;
  grid-template-columns:40px 1fr;
  gap:12px;
  text-align:left;
  cursor:pointer;
  transition:.16s ease;
}
.dashboard-shortcut:hover{transform:translateY(-1px);box-shadow:0 12px 28px rgba(31,48,82,.08);border-color:#cfd9ea;background:#fbfdff}
.dashboard-shortcut-icon{
  width:40px;height:40px;border-radius:13px;display:grid;place-items:center;
  background:linear-gradient(135deg,#E72E6A,#854E8D);color:#fff;font-size:18px;font-weight:900;
}
.dashboard-shortcut strong{display:block;font-size:12px;color:#1b2742}
.dashboard-shortcut small{display:block;margin-top:3px;font-size:10.5px;line-height:1.45;color:#748099}
.metric.secondary-metric .value{color:#1D3D91}
.metric.soft-metric{background:#fbfcff}
.metric-link{cursor:pointer}
.metric-link:hover{transform:translateY(-1px);box-shadow:0 10px 18px rgba(31,48,82,.08)}

.dashboard-config-card{width:min(960px,96vw)}
.dashboard-config-body{max-height:min(76vh,760px);overflow:auto;padding:0 20px 20px;display:grid;gap:14px}
.dashboard-config-section{border:1px solid #e3e8f1;border-radius:16px;background:#fbfcff;padding:16px}
.dashboard-config-section-head{display:flex;align-items:flex-start;justify-content:space-between;gap:14px;margin-bottom:12px}
.dashboard-config-section-head h4{margin:0 0 5px;color:#1D3D91;font-size:14px}
.dashboard-config-section-head p{margin:0;font-size:11px;line-height:1.45;color:#6f7b90}
.dashboard-choice-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(190px,1fr));gap:10px}
.dashboard-choice-card,.dashboard-widget-option{
  position:relative;
  border:1px solid #dfe5ef;
  border-radius:14px;
  background:#fff;
  padding:14px;
  display:grid;
  gap:6px;
  cursor:pointer;
  transition:.15s ease;
}
.dashboard-choice-card:hover,.dashboard-widget-option:hover{border-color:#bfd0e9;box-shadow:0 8px 18px rgba(31,48,82,.06)}
.dashboard-choice-card input,.dashboard-widget-option input{position:absolute;opacity:0;pointer-events:none}
.dashboard-choice-card.active,.dashboard-widget-option.active{border-color:#7ea4d8;background:linear-gradient(135deg,#f8fbff,#fff7fb);box-shadow:0 10px 24px rgba(29,61,145,.08)}
.dashboard-choice-card b,.dashboard-widget-option b{font-size:12px;color:#1a2742}
.dashboard-choice-card span,.dashboard-widget-option span{font-size:10.5px;line-height:1.45;color:#6e7a8f}
.dashboard-widget-list{display:grid;grid-template-columns:repeat(auto-fit,minmax(230px,1fr));gap:10px}
.dashboard-widget-top{display:flex;align-items:center;justify-content:space-between;gap:10px}
.dashboard-widget-tag{padding:4px 8px;border-radius:999px;background:#f2f5fa;color:#70809a;font-size:9px;font-weight:900;text-transform:uppercase;letter-spacing:.06em}
.dashboard-inline-options{display:flex;flex-wrap:wrap;gap:12px;align-items:end}
.dashboard-inline-options>label{display:grid;gap:6px;min-width:190px;flex:1}
.dashboard-inline-options select{min-width:120px}
.dashboard-switch-option{display:flex!important;align-items:center;gap:9px;padding:13px 14px;border:1px solid #dfe5ef;border-radius:14px;background:#fff;min-width:260px;flex:1}
.dashboard-switch-option input{width:16px;height:16px}
.dashboard-preset-row{display:flex;flex-wrap:wrap;gap:7px}
.dashboard-shortcut-list .dashboard-widget-option{min-height:108px}
.dashboard-config-summary{display:flex;flex-wrap:wrap;gap:8px;margin-top:3px}

@media(max-width:980px){
  .dashboard-hero{flex-direction:column;align-items:flex-start}
  .dashboard-hero-actions{justify-content:flex-start}
}
@media(max-width:760px){
  .dashboard-config-section-head{flex-direction:column}
  .dashboard-inline-options{flex-direction:column;align-items:stretch}
  .dashboard-switch-option{min-width:0}
  .dashboard-shortcuts-grid{grid-template-columns:1fr}
}

/* V66 - liste de tickets structurée type tableau */
.ticket-table-wrap{
  width:100%;
  overflow-x:auto;
  background:#fff;
}
.ticket-table-head,
.ticket-table-row{
  display:grid!important;
  grid-template-columns:88px minmax(220px,1.55fr) 125px 150px 142px minmax(145px,1fr) minmax(140px,1fr) minmax(145px,1fr)!important;
  gap:12px!important;
  align-items:center;
  min-width:1180px;
}
.ticket-table-head{
  padding:11px 16px;
  border-bottom:1px solid #dfe5ee;
  background:#f8f9fc;
  color:#66738b;
  font-size:9.5px;
  font-weight:900;
  letter-spacing:.055em;
  text-transform:uppercase;
}
.ticket-table-head>div{
  min-width:0;
  display:grid;
  gap:2px;
}
.ticket-table-head small{
  display:block;
  font-size:8.7px;
  font-weight:750;
  color:#8b95a7;
  letter-spacing:.035em;
}
.ticket-sort-head{
  grid-template-columns:auto auto!important;
  justify-content:start;
  align-items:center;
  column-gap:5px!important;
}
.ticket-sort-head span{
  color:#1D3D91;
  font-size:12px;
  line-height:1;
}
.ticket-table-list{
  display:grid;
}
.ticket-table-row{
  padding:12px 16px!important;
  border-bottom:1px solid #e7ebf2;
  font-size:11.5px!important;
  transition:background .14s ease,box-shadow .14s ease;
}
.ticket-table-row:last-child{border-bottom:0}
.ticket-table-row:hover{background:#f9fbff!important}
.ticket-table-row.ticket-overdue{box-shadow:inset 3px 0 0 #E72E6A!important}
.ticket-table-row .ticket-ref{
  color:#40516d;
  font-weight:900;
  font-size:11px;
  white-space:nowrap;
}
.ticket-table-row .ticket-title{
  min-width:0;
}
.ticket-table-row .ticket-title b{
  display:block;
  margin:0 0 3px;
  color:#13213b;
  font-size:11.8px;
  white-space:nowrap;
  overflow:hidden;
  text-overflow:ellipsis;
}
.ticket-table-row .ticket-title span{
  display:block;
  color:#8690a2;
  font-size:9.8px!important;
  white-space:nowrap;
  overflow:hidden;
  text-overflow:ellipsis;
}
.ticket-date-cell{
  color:#627087;
  font-size:10.5px;
  line-height:1.35;
}
.ticket-date-cell b{
  color:#33445e;
  font-weight:800;
}
.ticket-person-cell{
  min-width:0;
  display:grid;
  gap:2px;
}
.ticket-person-cell b{
  color:#24334d;
  font-size:10.7px;
  white-space:nowrap;
  overflow:hidden;
  text-overflow:ellipsis;
}
.ticket-person-cell span{
  color:#8b95a7;
  font-size:9.3px;
  white-space:nowrap;
  overflow:hidden;
  text-overflow:ellipsis;
}
.ticket-category-cell{
  min-width:0;
  color:#53627a;
  font-size:10.4px;
  line-height:1.35;
  white-space:nowrap;
  overflow:hidden;
  text-overflow:ellipsis;
}
.ticket-table-row .status-stack{gap:4px}
.ticket-table-row .badge{
  font-size:9px!important;
  padding:4px 7px!important;
}

/* V66 - suppression des raccourcis rapides du tableau de bord */
.dashboard-shortcuts-panel{display:none!important}

@media(max-width:1200px){
  .ticket-table-head,.ticket-table-row{
    min-width:1050px;
    grid-template-columns:82px minmax(210px,1.45fr) 118px 140px 132px minmax(135px,1fr) minmax(130px,1fr) minmax(130px,1fr)!important;
  }
}
@media(max-width:760px){
  .ticket-table-wrap{overflow-x:auto;-webkit-overflow-scrolling:touch}
  .ticket-table-head,.ticket-table-row{min-width:980px!important}
}

/* V67 - lisibilité renforcée des tableaux de tickets */
.ticket-table-head{
  padding:12px 16px!important;
  font-size:10.3px!important;
  letter-spacing:.05em!important;
}
.ticket-table-head small{
  font-size:9.3px!important;
}
.ticket-table-row{
  padding:13.5px 16px!important;
  font-size:12.3px!important;
}
.ticket-table-row .ticket-ref{
  font-size:11.7px!important;
}
.ticket-table-row .ticket-title b{
  font-size:12.6px!important;
  line-height:1.3!important;
  margin-bottom:4px!important;
}
.ticket-table-row .ticket-title span{
  font-size:10.4px!important;
  line-height:1.35!important;
}
.ticket-date-cell{
  font-size:11.2px!important;
  line-height:1.4!important;
}
.ticket-person-cell b{
  font-size:11.4px!important;
}
.ticket-person-cell span{
  font-size:10px!important;
}
.ticket-category-cell{
  font-size:11px!important;
  line-height:1.4!important;
}
.ticket-table-row .badge{
  font-size:9.6px!important;
  padding:4.5px 7.5px!important;
}


/* V68 - lisibilité plus marquée des tableaux de tickets */
.ticket-table-head{
  padding:14px 18px!important;
  font-size:11.2px!important;
  letter-spacing:.048em!important;
}
.ticket-table-head small{
  font-size:9.8px!important;
}
.ticket-table-row{
  padding:15px 18px!important;
  font-size:13.2px!important;
}
.ticket-table-row .ticket-ref{
  font-size:12.6px!important;
}
.ticket-table-row .ticket-title b{
  font-size:13.6px!important;
  line-height:1.34!important;
  margin-bottom:5px!important;
}
.ticket-table-row .ticket-title span{
  font-size:11.3px!important;
  line-height:1.42!important;
}
.ticket-date-cell{
  font-size:12px!important;
  line-height:1.45!important;
}
.ticket-person-cell b{
  font-size:12.2px!important;
}
.ticket-person-cell span{
  font-size:10.9px!important;
}
.ticket-category-cell{
  font-size:11.8px!important;
  line-height:1.45!important;
}
.ticket-table-row .badge{
  font-size:10.2px!important;
  padding:5px 8px!important;
}

/* V69 - photos de profil */
#userCard{padding:14px 0 10px!important;border-top:1px solid rgba(255,255,255,.16)!important}
.user-card-btn{width:100%;display:flex;align-items:center;gap:12px;background:transparent;border:0;color:inherit;padding:8px 6px;border-radius:12px;cursor:pointer;text-align:left}
.user-card-btn:hover{background:rgba(255,255,255,.06)}
.user-card-copy{display:flex;flex-direction:column;min-width:0}
.user-card-copy b{display:block;color:#fff;font-size:13px;line-height:1.25;margin:0 0 2px}
.user-card-copy span{font-size:12px;color:#dce3f5;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.user-avatar{width:42px;height:42px;border-radius:50%;display:grid;place-items:center;flex:0 0 auto;background:linear-gradient(135deg,#ea4c89,#4f6ff7);color:#fff;font-weight:800;font-size:14px;letter-spacing:.02em;overflow:hidden;box-shadow:0 6px 18px rgba(16,24,42,.18)}
.user-avatar img{width:100%;height:100%;object-fit:cover;display:block}
.user-avatar.sidebar-avatar{width:44px;height:44px;font-size:15px}
.user-avatar.requester-profile-avatar{width:56px;height:56px;font-size:18px}
.user-avatar.profile-avatar-preview.large{width:72px;height:72px;font-size:26px}
.user-avatar.profile-avatar-preview.xlarge{width:88px;height:88px;font-size:30px}
.profile-photo-editor{display:flex;align-items:center;gap:16px;flex-wrap:wrap}
.profile-photo-controls{display:grid;gap:10px;align-content:start}
.profile-photo-controls .btn{justify-self:start}
.my-profile-modal-card{max-width:720px}
.my-profile-summary .manage-grid>div{border:1px solid var(--line);border-radius:12px;padding:12px 14px;background:#fbfcfe}
.my-profile-summary .manage-grid span{display:block;font-size:11px;text-transform:uppercase;letter-spacing:.08em;color:#75819a;margin-bottom:6px}
.my-profile-summary .manage-grid b{font-size:14px;color:var(--ink);line-height:1.4;word-break:break-word}
@media(max-width:760px){.profile-photo-editor{align-items:flex-start}.user-card-copy{display:none}}

/* V70 - notes internes, SLA en pause, vues enregistrées et priorités du jour */
.badge.sla-paused{
  background:#f1ebfb!important;
  color:#7a4f9d!important;
  border:1px solid #ded0ef;
}
.kanban-card em.paused{
  background:#f2ebfb;
  color:#7a4f9d;
  border-color:#dfd1ef;
}

.comment-visibility-choice{
  display:grid;
  grid-template-columns:repeat(2,minmax(0,1fr));
  gap:10px;
  margin-bottom:12px;
}
.comment-visibility-choice label{
  position:relative;
  display:block;
  cursor:pointer;
}
.comment-visibility-choice input{
  position:absolute;
  opacity:0;
  pointer-events:none;
}
.comment-visibility-choice span{
  display:grid;
  gap:3px;
  min-height:58px;
  padding:11px 13px;
  border:1px solid #dfe5ef;
  border-radius:12px;
  background:#fff;
  transition:.15s ease;
}
.comment-visibility-choice b{font-size:12px;color:#1a2742}
.comment-visibility-choice small{font-size:10.5px;color:#738096}
.comment-visibility-choice input:checked+span{
  border-color:#6f92ca;
  background:#f7faff;
  box-shadow:0 0 0 2px rgba(29,61,145,.08);
}
.comment-visibility-choice label:last-child input:checked+span{
  border-color:#9b79b4;
  background:#faf7fd;
  box-shadow:0 0 0 2px rgba(133,78,141,.08);
}
.internal-comment{
  border-color:#e0d5eb!important;
  background:linear-gradient(135deg,#fcf9ff,#fff)!important;
}
.internal-comment .comment-head span{
  margin-left:auto;
  margin-right:10px;
  padding:4px 8px;
  border-radius:999px;
  background:#eee5f6;
  color:#744c91;
  font-size:9px;
  font-weight:900;
  letter-spacing:.03em;
  text-transform:uppercase;
}
.internal-comment p{color:#44364d}

.chat-thread{
  display:flex;
  flex-direction:column;
  gap:14px;
  padding:18px 20px 8px;
}
.chat-row{
  display:flex;
  align-items:flex-end;
  gap:10px;
  width:100%;
}
.chat-row.is-tech,
.chat-row.is-internal{
  justify-content:flex-end;
}
.chat-avatar{
  width:34px;
  height:34px;
  border-radius:999px;
  display:inline-flex;
  align-items:center;
  justify-content:center;
  flex:0 0 34px;
  font-size:11px;
  font-weight:900;
  letter-spacing:.04em;
  color:#6c527c;
  background:linear-gradient(135deg,#f6eaf2,#ebedf8);
  border:1px solid #dde4ef;
}
.chat-bubble.comment{
  max-width:min(78%,680px);
  margin:0;
  padding:14px 16px;
  border:1px solid #e1e8f2;
  border-bottom:1px solid #e1e8f2;
  border-radius:18px;
  background:#fff;
  box-shadow:0 6px 20px rgba(17,28,68,.04);
}
.chat-row.is-requester .chat-bubble{
  margin-right:auto;
  border-top-left-radius:8px;
  background:linear-gradient(180deg,#ffffff,#fbfcff);
}
.chat-row.is-tech .chat-bubble{
  order:1;
  margin-left:auto;
  border-top-right-radius:8px;
  background:linear-gradient(180deg,#f4f8ff,#edf3ff);
  border-color:#d5e1f5;
}
.chat-row.is-tech .chat-avatar{
  order:2;
  background:linear-gradient(135deg,#ebf1ff,#dfe8fb);
  color:#28448f;
}
.chat-row.is-internal .chat-bubble{
  order:1;
  margin-left:auto;
  border-top-right-radius:8px;
}
.chat-row.is-internal .chat-avatar{
  order:2;
  background:linear-gradient(135deg,#f8efff,#efe7fa);
  color:#744c91;
  border-color:#e2d6ee;
}
.chat-bubble .comment-head{
  display:flex;
  align-items:center;
  gap:8px;
  margin-bottom:8px;
}
.chat-bubble .comment-head b{
  font-size:12.5px!important;
}
.chat-bubble .comment-head span{
  font-size:9.5px;
  font-weight:900;
  letter-spacing:.03em;
  text-transform:uppercase;
  color:#6d7a93;
}
.chat-bubble .comment-head time{
  margin-left:auto;
  font-size:10px!important;
  color:#8a95aa;
}
.chat-bubble p{
  margin:0;
  white-space:pre-wrap;
  font-size:12.5px!important;
  line-height:1.55;
}
@media(max-width:760px){
  .chat-thread{padding:16px 16px 6px}
  .chat-row{gap:8px}
  .chat-avatar{width:30px;height:30px;flex-basis:30px;font-size:10px}
  .chat-bubble.comment{max-width:calc(100% - 38px);padding:12px 14px}
  .chat-bubble .comment-head{flex-wrap:wrap}
  .chat-bubble .comment-head time{margin-left:0;width:100%}
}

.saved-view-separator{
  margin:10px 10px 5px;
  padding-top:10px;
  border-top:1px solid rgba(255,255,255,.12);
}
.saved-view-separator span{
  font-size:9px;
  font-weight:900;
  letter-spacing:.12em;
  text-transform:uppercase;
  color:rgba(255,255,255,.55);
}
.saved-view-nav-row{
  display:grid;
  grid-template-columns:minmax(0,1fr) 24px;
  align-items:center;
  gap:3px;
  padding-right:4px;
}
.saved-view-nav{min-width:0!important}
.saved-view-nav span:first-child{font-size:11px;opacity:.8}
.saved-view-delete{
  width:22px;height:22px;
  border:0;
  border-radius:7px;
  background:transparent;
  color:rgba(255,255,255,.52);
  cursor:pointer;
  font-size:14px;
}
.saved-view-delete:hover{background:rgba(255,255,255,.1);color:#fff}
.save-view-btn{white-space:nowrap}

.today-panel{margin-bottom:18px;overflow:hidden}
.today-metrics{
  display:grid;
  grid-template-columns:repeat(4,minmax(0,1fr));
  gap:10px;
  padding:14px 16px 16px;
  border-bottom:1px solid #e6ebf2;
}
.today-metrics button{
  min-width:0;
  display:grid;
  grid-template-columns:12px auto;
  grid-template-areas:"dot value" "label label";
  align-items:center;
  justify-content:start;
  gap:5px 8px;
  border:1px solid #e2e7ef;
  border-radius:14px;
  background:#fbfcff;
  padding:13px 14px;
  text-align:left;
  cursor:pointer;
  transition:.15s ease;
}
.today-metrics button:hover{transform:translateY(-1px);border-color:#cfd9e9;box-shadow:0 8px 20px rgba(31,48,82,.07)}
.today-metrics b{grid-area:value;font-size:20px;line-height:1;color:#172642}
.today-metrics small{grid-area:label;font-size:10.5px;color:#69768d;font-weight:700}
.today-dot{grid-area:dot;width:9px;height:9px;border-radius:50%}
.today-dot.red{background:#d9534f}.today-dot.orange{background:#d99037}.today-dot.blue{background:#4b83c5}.today-dot.purple{background:#8a5ea5}
.today-ticket-list{display:grid}
.today-ticket-list button{
  display:grid;
  grid-template-columns:110px minmax(0,1fr) 230px;
  gap:12px;
  align-items:center;
  min-height:48px;
  padding:10px 16px;
  border:0;
  border-top:1px solid #edf0f5;
  background:#fff;
  text-align:left;
  cursor:pointer;
}
.today-ticket-list button:hover{background:#fafcff}
.today-ticket-list span{font-size:10.5px;font-weight:900;color:#536179}
.today-ticket-list b{font-size:12.2px;color:#152441;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.today-ticket-list small{font-size:10.5px;color:#758096;text-align:right}
.today-empty{padding:20px;text-align:center;color:#708099;font-size:12px}

@media(max-width:1100px){
  .today-metrics{grid-template-columns:repeat(2,minmax(0,1fr))}
  .today-ticket-list button{grid-template-columns:90px minmax(0,1fr)}
  .today-ticket-list small{grid-column:2;text-align:left}
}
@media(max-width:760px){
  .comment-visibility-choice{grid-template-columns:1fr}
  .today-metrics{grid-template-columns:1fr}
  .today-ticket-list button{grid-template-columns:1fr}
  .today-ticket-list small{grid-column:auto}
}

/* V72 - autocomplétion du demandeur dans un ticket existant */
.v34-summary-card{overflow:visible!important}
.requester-edit-item{z-index:45}
.detail-requester-autocomplete{width:100%}
.detail-requester-suggestions{
  min-width:360px;
  max-width:520px;
  left:0;
  right:auto;
  top:calc(100% + 8px);
  z-index:80;
}
.detail-requester-suggestions .requester-suggestion{
  grid-template-columns:34px minmax(0,1fr) auto;
}
@media(max-width:760px){
  .detail-requester-suggestions{min-width:min(420px,82vw);max-width:82vw}
}

/* V73 - planning, incidents majeurs, suggestions, workflow et administration */
.major-incidents-banner{margin-bottom:16px;border:1px solid #f0caca;background:linear-gradient(135deg,#fff8f8,#fff);border-radius:18px;padding:16px 18px;box-shadow:0 10px 24px rgba(178,51,51,.06)}
.major-incidents-title{display:flex;gap:12px;align-items:center;margin-bottom:12px}.major-incidents-title>span{width:38px;height:38px;border-radius:12px;display:grid;place-items:center;background:#fff0f0;color:#c13b3b;font-size:18px}.major-incidents-title b{display:block;font-size:14px;color:#9f2626}.major-incidents-title small{display:block;color:#7c6670;margin-top:3px}
.major-incidents-items{display:grid;gap:8px}.major-incident-row{display:flex;align-items:center;gap:10px;background:#fff;border:1px solid #f0dede;border-radius:12px;padding:10px 12px}.major-incident-row>button:first-child{flex:1;border:0;background:transparent;text-align:left;display:flex;gap:10px;align-items:center;cursor:pointer}.major-incident-row>button:first-child b{color:#c03448;font-size:11px}.major-incident-row>button:first-child span{font-weight:700;color:#1b2742}
.template-field select{background:#fbfcff}
.smart-ticket-suggestions{display:grid;gap:10px}.smart-suggest-card,.smart-warning,.similar-ticket-box{border:1px solid #dfe6f1;border-radius:14px;background:#fbfcff;padding:12px 14px}.smart-suggest-card{display:flex;align-items:center;justify-content:space-between;gap:12px}.smart-suggest-card b,.similar-ticket-box>b,.smart-warning>b{display:block;color:#1D3D91;font-size:12px;margin-bottom:4px}.smart-suggest-card span{font-size:11px;color:#69768d}.smart-warning{border-color:#f2d0d0;background:#fff9f9}.smart-warning>b{color:#b83a46}.smart-warning button,.similar-ticket-box button{width:100%;border:0;border-top:1px solid #e5e9f1;background:transparent;padding:9px 0;text-align:left;cursor:pointer}.smart-warning button:first-of-type,.similar-ticket-box button:first-of-type{margin-top:8px}.similar-ticket-box button{display:grid;grid-template-columns:90px 1fr auto;gap:10px;align-items:center}.similar-ticket-box span,.similar-ticket-box small{font-size:10px;color:#738096}.similar-ticket-box strong{font-size:11.5px;color:#1c2942}
.approval-panel{display:flex;align-items:center;gap:14px;border:1px solid #e4d8ef;background:linear-gradient(135deg,#fbf8ff,#fff);border-radius:16px;padding:14px 16px;margin:0 0 18px}.approval-panel.approved{border-color:#cde9dc;background:#f8fffb}.approval-panel.rejected{border-color:#f1cdcd;background:#fff9f9}.approval-icon{width:40px;height:40px;border-radius:13px;display:grid;place-items:center;background:#efe7f8;color:#764c91;font-weight:900}.approval-main{display:grid;gap:2px;flex:1}.approval-main>span{font-size:9px;text-transform:uppercase;letter-spacing:.08em;color:#7d6c8d;font-weight:900}.approval-main>b{font-size:13px}.approval-main>small{font-size:10.5px;color:#748096}.approval-actions{display:flex;gap:8px}.approval-badge.pending{background:#f3ebfa;color:#76508f}.approval-badge.approved{background:#e7f6ee;color:#23764b}.approval-badge.rejected{background:#fdeaea;color:#b33a42}
.linked-asset-card{display:flex;align-items:center;gap:14px;border:1px solid #dfe6ef;border-radius:16px;background:#fff;padding:14px 16px;margin:0 0 18px}.linked-asset-icon{width:42px;height:42px;border-radius:13px;display:grid;place-items:center;background:#edf4ff;color:#1D3D91;font-size:18px}.linked-asset-card>div:nth-child(2){display:grid;gap:2px;flex:1}.linked-asset-card span{font-size:9px;text-transform:uppercase;letter-spacing:.08em;color:#78859a}.linked-asset-card b{font-size:13px}.linked-asset-card small{color:#6d788d;font-size:10.5px}
.planning-toolbar{display:flex;justify-content:space-between;align-items:center;gap:14px;margin-bottom:14px}.planning-toolbar h3{margin:0 0 4px}.planning-nav{display:flex;align-items:center;gap:8px}.planning-nav>b{min-width:190px;text-align:center;color:#30415f}.planning-week{display:grid;grid-template-columns:repeat(5,minmax(170px,1fr));gap:10px;overflow-x:auto;padding-bottom:4px}.planning-day{min-width:150px;border:1px solid #e0e6ef;border-radius:16px;background:#fff;overflow:hidden}.planning-day.today{border-color:#8aa8d8;box-shadow:0 0 0 2px rgba(29,61,145,.06)}.planning-day>header{padding:11px 12px;background:#f8faff;border-bottom:1px solid #e6ebf2;display:flex;justify-content:space-between}.planning-day>header b{text-transform:capitalize;color:#21314e}.planning-day>header span{font-size:10px;color:#718099}.planning-stack{padding:9px;display:grid;gap:8px;min-height:150px}.planning-ticket{border:1px solid #e0e6ef;background:#fff;border-radius:12px;padding:10px;text-align:left;display:grid;gap:3px;cursor:pointer}.planning-ticket:hover{box-shadow:0 8px 18px rgba(31,48,82,.08)}.planning-ticket time{font-size:10px;color:#E72E6A;font-weight:900}.planning-ticket b{font-size:10px;color:#1D3D91}.planning-ticket span{font-size:11px;font-weight:700;line-height:1.3}.planning-ticket small{font-size:9.5px;color:#758198}.planning-ticket.urgent{border-left:3px solid #d44545}.planning-ticket.high{border-left:3px solid #e89b3d}.planning-empty{font-size:10px;color:#9aa3b4;text-align:center;padding:22px 4px}.planning-unscheduled{margin-top:16px}
.advanced-form-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin-top:12px}.advanced-form-grid .span2{grid-column:1/-1}.admin-inline-actions{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.admin-info-box{margin-top:12px;padding:11px 13px;border-radius:12px;background:#f6f8fc;border:1px solid #e2e7ef;color:#647188;font-size:10.5px;line-height:1.5}.mail-sync-status{font-size:10px;color:#6d7990}.weekday-picker{display:flex;gap:7px;flex-wrap:wrap}.weekday-picker label{position:relative}.weekday-picker input{position:absolute;opacity:0}.weekday-picker span{display:block;padding:8px 11px;border:1px solid #dfe5ef;border-radius:10px;background:#fff;font-size:10px;cursor:pointer}.weekday-picker input:checked+span{background:#eef4ff;border-color:#9bb5dd;color:#1D3D91;font-weight:900}.template-admin-list,.backup-list,.audit-list{display:grid;gap:8px;margin:10px 0 14px}.template-admin-list>div{display:grid;grid-template-columns:1fr 1fr auto;align-items:center;gap:10px;border:1px solid #e2e7ef;background:#fff;border-radius:11px;padding:9px 11px}.template-admin-list span{font-size:10px;color:#718098}.backup-list a{display:flex;align-items:center;justify-content:space-between;gap:12px;border:1px solid #e2e7ef;background:#fff;border-radius:11px;padding:10px 12px;text-decoration:none;color:inherit}.backup-list a span{font-size:10px;color:#718098}.audit-list{max-height:390px;overflow:auto}.audit-list>div{display:grid;grid-template-columns:120px 140px 1fr;gap:8px 12px;border-bottom:1px solid #e9edf3;padding:8px 2px}.audit-list time,.audit-list small{font-size:9.5px;color:#8590a4}.audit-list b,.audit-list span{font-size:10.5px}.audit-list small{grid-column:3}.backup-upload-label{cursor:pointer}
@media(max-width:980px){.planning-week{grid-template-columns:repeat(5,190px)}.advanced-form-grid{grid-template-columns:1fr}.advanced-form-grid .span2{grid-column:auto}.audit-list>div{grid-template-columns:1fr}.audit-list small{grid-column:auto}.planning-toolbar{align-items:flex-start;flex-direction:column}}
.inventory-ticket-history-title{margin-top:16px!important;padding-top:14px;border-top:1px solid #e6ebf2}.inventory-linked-ticket{width:100%;display:grid;grid-template-columns:100px 1fr auto;gap:10px;align-items:center;text-align:left;border:1px solid #e2e7ef;background:#fff;border-radius:10px;padding:9px 10px;margin-top:7px;cursor:pointer}.inventory-linked-ticket:hover{background:#f8faff}.inventory-linked-ticket b{color:#1D3D91;font-size:10.5px}.inventory-linked-ticket span{font-size:10.5px;font-weight:700}

/* V74 - mode test sécurisé pour l'import e-mail */
.mail-test-box{
  border:1px solid #d9e3f1;
  border-radius:14px;
  padding:14px 16px;
  background:linear-gradient(135deg,#f8fbff,#fff9fc);
  display:grid;
  gap:12px;
}
.mail-test-box .switch{
  margin:0;
  font-size:12px;
}
.mail-test-box .switch b{color:#1D3D91}
#mailAllowedSenderField{
  display:grid;
  gap:6px;
  transition:.18s ease;
}
#mailAllowedSenderField.mail-test-disabled{
  opacity:.48;
}
#mailAllowedSenderField .helper{
  line-height:1.45;
}
.mail-config-section .admin-info-box{
  border-left:4px solid #854E8D;
}

/* V75 - liste utilisateurs compacte */
.admin-user-load-more-wrap{
  display:flex;
  justify-content:center;
  padding:14px 16px 18px;
  border-top:1px solid #eef1f6;
  background:#fff;
}
.admin-user-load-more{
  min-width:190px;
  border-radius:12px!important;
  font-weight:800!important;
}


/* V76 - planning jours ouvrés + confidentialité compacte */
.confidential-more-wrap{
  display:flex;
  justify-content:center;
  padding:10px 16px 14px;
  border-top:1px solid #eef1f6;
}
.confidential-more-wrap .btn{min-width:135px}

.scheduled-picker{position:relative;width:100%}
.scheduled-picker-trigger{
  width:100%;min-height:39px;padding:9px 38px 9px 12px;border:1px solid #d8e0ec;border-radius:10px;
  background:#fff;color:#17243e;text-align:left;font:inherit;font-weight:700;cursor:pointer;position:relative
}
.scheduled-picker-trigger:after{content:'▾';position:absolute;right:13px;top:50%;transform:translateY(-50%);color:#6d7990;font-size:12px}
.scheduled-picker-trigger:hover{border-color:#aebdd5;background:#fbfcff}
.scheduled-picker-help{display:block;margin-top:5px;font-size:9.5px!important;color:#7d8799}
.scheduled-picker-popover{
  position:absolute;z-index:70;top:calc(100% + 7px);left:0;width:330px;max-width:min(330px,calc(100vw - 42px));
  padding:13px;border:1px solid #dce3ee;border-radius:16px;background:#fff;box-shadow:0 18px 50px rgba(18,34,68,.18)
}
.scheduled-picker-head{display:grid;grid-template-columns:34px 1fr 34px;align-items:center;gap:6px;margin-bottom:10px}
.scheduled-picker-head b{text-align:center;text-transform:capitalize;font-size:12px;color:#263654}
.scheduled-picker-head button{width:32px;height:32px;border:0;border-radius:9px;background:#f4f6fa;color:#203454;font-size:20px;cursor:pointer}
.scheduled-picker-head button:hover{background:#eaf0f9}
.scheduled-weekdays,.scheduled-days{display:grid;grid-template-columns:repeat(7,1fr);gap:4px}
.scheduled-weekdays{margin-bottom:4px}
.scheduled-weekdays span{text-align:center;font-size:9px;font-weight:900;color:#68768e;text-transform:uppercase;padding:4px 0}
.scheduled-weekdays span.weekend{color:#b6bbc5}
.scheduled-day{height:34px;border:0;border-radius:9px;background:#fff;color:#263654;font-size:11px;font-weight:700;cursor:pointer}
.scheduled-day:hover:not(:disabled){background:#edf3ff;color:#1D3D91}
.scheduled-day.selected{background:#1D3D91!important;color:#fff!important;box-shadow:0 6px 14px rgba(29,61,145,.2)}
.scheduled-day.weekend{background:#f3f4f6;color:#b7bcc5;text-decoration:line-through;cursor:not-allowed;opacity:.72}
.scheduled-day.blank{background:transparent}
.scheduled-time-row{margin-top:11px;padding-top:11px;border-top:1px solid #edf0f5}
.scheduled-time-row label{display:flex;align-items:center;justify-content:space-between;gap:10px;font-size:10.5px;font-weight:800;color:#53617a}
.scheduled-time-row input{width:130px!important;min-height:36px!important}
.scheduled-picker-actions{display:flex;justify-content:flex-end;gap:7px;margin-top:12px;flex-wrap:wrap}
@media(max-width:760px){.scheduled-picker-popover{position:fixed;left:50%;top:50%;transform:translate(-50%,-50%);width:min(330px,calc(100vw - 28px))}}

/* V77 - réalignement strict du formulaire ticket */
.v34-form-grid{
  grid-template-columns:repeat(3,minmax(0,1fr))!important;
  column-gap:18px!important;
  row-gap:18px!important;
  align-items:start!important;
}
.v34-form-grid > label:not(.span-3){
  display:grid!important;
  grid-template-rows:18px 44px!important;
  gap:7px!important;
  align-content:start!important;
  min-width:0!important;
}
.v34-form-grid > label:not(.span-3) > span{
  display:flex!important;
  align-items:center!important;
  min-height:18px!important;
  line-height:18px!important;
  margin:0!important;
}
.v34-form-grid > label:not(.span-3) > input,
.v34-form-grid > label:not(.span-3) > select{
  height:44px!important;
  min-height:44px!important;
  box-sizing:border-box!important;
  margin:0!important;
}
.v34-form-grid .scheduled-picker{
  height:44px!important;
  min-height:44px!important;
  margin:0!important;
}
.v34-form-grid .scheduled-picker-trigger{
  height:44px!important;
  min-height:44px!important;
  box-sizing:border-box!important;
  margin:0!important;
}
.v34-form-grid .span-3{
  margin-top:2px!important;
}
@media(max-width:1100px){
  .v34-form-grid{grid-template-columns:repeat(2,minmax(0,1fr))!important}
}
@media(max-width:760px){
  .v34-form-grid{grid-template-columns:1fr!important}
}

/* V78 - modèle Création utilisateur + checklist d'onboarding */
.template-checklist-preview{
  border:1px solid #dfe6f2;
  border-radius:18px;
  background:linear-gradient(135deg,#fbfdff 0%,#fff8fc 100%);
  padding:18px;
  margin-top:-4px;
}
.template-checklist-head,
.onboarding-checklist-head{
  display:flex;
  align-items:flex-start;
  justify-content:space-between;
  gap:18px;
}
.template-checklist-head h3,
.onboarding-checklist-head h3{
  margin:3px 0 4px;
  color:#172440;
  font-size:16px;
}
.template-checklist-head p,
.onboarding-checklist-head p{
  margin:0;
  color:#71809a;
  font-size:11.5px;
  line-height:1.45;
}
.template-checklist-kicker{
  display:inline-block;
  color:#854E8D;
  font-size:9.5px;
  font-weight:900;
  letter-spacing:.1em;
  text-transform:uppercase;
}
.template-checklist-count{
  flex:0 0 auto;
  padding:7px 10px;
  border-radius:999px;
  background:#f2eaf7;
  color:#744c91;
  font-size:10.5px;
  font-weight:800;
}
.template-checklist-groups,
.onboarding-checklist-grid{
  display:grid;
  grid-template-columns:repeat(2,minmax(0,1fr));
  gap:12px;
  margin-top:15px;
}
.template-checklist-group,
.onboarding-checklist-group{
  border:1px solid #e3e8f1;
  border-radius:14px;
  background:#fff;
  padding:13px;
}
.template-checklist-group h4,
.onboarding-checklist-group h4{
  margin:0 0 9px;
  color:#1D3D91;
  font-size:11.5px;
  font-weight:850;
}
.template-preview-item{
  display:flex;
  align-items:center;
  gap:8px;
  min-height:30px;
  padding:5px 2px;
  color:#263651;
  font-size:11.5px;
}
.template-preview-item input{
  width:16px;
  height:16px;
}
.onboarding-checklist-panel{
  margin-top:18px;
  overflow:hidden;
}
.onboarding-checklist-head{
  padding:18px 20px 14px;
}
.onboarding-progress{
  min-width:96px;
  padding:10px 13px;
  border:1px solid #e1e7f0;
  border-radius:14px;
  background:#fbfcff;
  text-align:center;
}
.onboarding-progress b{
  display:block;
  color:#1D3D91;
  font-size:17px;
  line-height:1.1;
}
.onboarding-progress span{
  display:block;
  margin-top:3px;
  color:#7c879c;
  font-size:9.5px;
  text-transform:uppercase;
  letter-spacing:.06em;
}
.onboarding-progressbar{
  height:6px;
  margin:0 20px 4px;
  overflow:hidden;
  border-radius:999px;
  background:#edf1f6;
}
.onboarding-progressbar span{
  display:block;
  height:100%;
  border-radius:999px;
  background:linear-gradient(90deg,#E72E6A,#854E8D,#1D3D91);
  transition:width .22s ease;
}
.onboarding-checklist-grid{
  padding:12px 20px 18px;
  margin-top:0;
}
.onboarding-check-item{
  display:grid;
  grid-template-columns:22px minmax(0,1fr);
  gap:9px;
  align-items:start;
  padding:8px 6px;
  border-radius:10px;
  cursor:pointer;
  transition:.15s ease;
}
.onboarding-check-item:hover{
  background:#f7f9fd;
}
.onboarding-check-item input{
  position:absolute;
  opacity:0;
  pointer-events:none;
}
.check-ui{
  width:20px;
  height:20px;
  border:1.5px solid #cbd5e5;
  border-radius:6px;
  display:grid;
  place-items:center;
  color:transparent;
  background:#fff;
  font-size:12px;
  font-weight:900;
  transition:.15s ease;
}
.onboarding-check-item.done .check-ui{
  color:#fff;
  border-color:#1D3D91;
  background:linear-gradient(135deg,#E72E6A,#854E8D,#1D3D91);
}
.check-copy{
  min-width:0;
  display:grid;
  gap:2px;
}
.check-copy b{
  color:#263651;
  font-size:11.8px;
  line-height:1.35;
}
.check-copy small{
  color:#8994a8;
  font-size:9.7px;
  line-height:1.35;
}
.onboarding-check-item.done .check-copy b{
  color:#7b8799;
  text-decoration:line-through;
}
.onboarding-checklist-help{
  border-top:1px solid #e7ebf2;
  padding:11px 20px 13px;
  background:#fbfcff;
  color:#77849a;
  font-size:10.5px;
}
@media(max-width:900px){
  .template-checklist-groups,.onboarding-checklist-grid{grid-template-columns:1fr}
}
@media(max-width:640px){
  .template-checklist-head,.onboarding-checklist-head{flex-direction:column}
  .onboarding-progress{min-width:0;width:100%;text-align:left}
}


/* V79 - checklist de suppression utilisateur */
.offboarding-checklist-panel .template-checklist-kicker{color:#b85c22;background:#fff2e8;border-color:#f1c8a9}
.offboarding-checklist-panel .onboarding-progressbar span{background:linear-gradient(90deg,#e28a3a,#854e8d)}

/* V80 - catalogue, automatisations, récurrences et réaffectation du parc */
.request-catalog{
  margin:0 auto 18px;
  max-width:1320px;
  border:1px solid #e0e6f0;
  border-radius:18px;
  background:linear-gradient(135deg,#fff 0%,#fbfcff 65%,#fff8fb 100%);
  box-shadow:0 10px 28px rgba(26,42,80,.05);
  padding:18px;
}
.request-catalog-head{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;margin-bottom:14px}
.request-catalog-head h3{margin:3px 0 4px;font-size:18px;color:#152440}
.request-catalog-head p{margin:0;color:#707d94;font-size:11.5px}
.request-catalog-kicker{font-size:9px;font-weight:900;letter-spacing:.12em;text-transform:uppercase;color:#854E8D}
.request-catalog-free{border:1px solid #dce3ee;background:#fff;border-radius:12px;padding:10px 13px;font:inherit;font-size:11px;font-weight:800;color:#1D3D91;cursor:pointer;white-space:nowrap}
.request-catalog-free:hover{background:#f6f9ff;border-color:#bfd0e9}
.request-catalog-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(225px,1fr));gap:10px}
.request-catalog-card{display:grid;grid-template-columns:42px 1fr 18px;align-items:center;gap:10px;border:1px solid #e1e7f0;background:#fff;border-radius:14px;padding:12px;text-align:left;cursor:pointer;transition:.15s ease;color:#162441}
.request-catalog-card:hover{transform:translateY(-1px);border-color:#c7d5e9;box-shadow:0 9px 22px rgba(29,61,145,.08);background:#fbfdff}
.request-catalog-card>span:nth-child(2){min-width:0}
.request-catalog-card b{display:block;font-size:12px;line-height:1.35;margin-bottom:3px}
.request-catalog-card small{display:block;color:#78849a;font-size:10px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.request-catalog-card em{font-style:normal;color:#9aa5b8;font-size:16px}
.request-catalog-icon{width:42px;height:42px;border-radius:13px;display:grid;place-items:center;background:linear-gradient(135deg,#fdeaf1,#edf3ff);font-size:18px}

.automation-rule-list,.recurring-ticket-list{display:grid;gap:8px;margin:10px 0 16px}
.automation-rule-card,.recurring-ticket-card{display:flex;align-items:center;justify-content:space-between;gap:12px;border:1px solid #e2e7ef;background:#fff;border-radius:12px;padding:11px 12px}
.automation-rule-card>div:first-child,.recurring-ticket-card>div:first-child{min-width:0;display:grid;gap:3px}
.automation-rule-card b,.recurring-ticket-card b{font-size:12px;color:#182640}
.automation-rule-card span,.recurring-ticket-card span{font-size:10.5px;color:#4f5d75}
.automation-rule-card small,.recurring-ticket-card small{font-size:9.7px;color:#7c889c;line-height:1.45}
.recurring-ticket-card>div:last-child{display:flex;gap:6px;flex-wrap:wrap;justify-content:flex-end}

.inventory-reassign-box{margin:12px 0;border:1px solid #dbe4f2;border-radius:14px;background:linear-gradient(135deg,#f8fbff,#fff);padding:14px;display:grid;gap:10px}
.inventory-reassign-box.hidden{display:none}
.inventory-reassign-box>div:first-child{display:grid;gap:2px}
.inventory-reassign-box b{font-size:12px;color:#1a2946}
.inventory-reassign-box span{font-size:10.5px;color:#748097}
.inventory-reassign-controls{display:grid;grid-template-columns:minmax(220px,1.1fr) minmax(180px,1fr) auto;gap:8px;align-items:end}

.mail-config-section .mail-reply-note{border-left:3px solid #4f79bf;padding-left:10px}

@media(max-width:900px){
  .request-catalog-head{flex-direction:column}
  .request-catalog-free{width:100%}
  .inventory-reassign-controls{grid-template-columns:1fr}
  .automation-rule-card,.recurring-ticket-card{align-items:flex-start;flex-direction:column}
}
.automation-rule-card.is-disabled,.recurring-ticket-card.is-disabled{opacity:.62;background:#f7f8fb}
.mini-action-group{display:flex;gap:6px;flex-wrap:wrap;justify-content:flex-end}


/* V81 - centrage du formulaire Nouveau ticket */
#new .form-card{
  width:min(900px,100%);
  margin:20px auto 0;
}
#new .template-field{
  width:100%;
}
@media(max-width:760px){
  #new .form-card{margin-top:14px;}
}

/* V83 - connexion prête pour les tests utilisateurs */
.remember-me-row{
  display:flex!important;
  align-items:flex-start;
  gap:10px;
  padding:2px 2px 0;
  cursor:pointer;
  font-size:13px;
  font-weight:600;
}
.remember-me-row input{
  width:17px;
  height:17px;
  margin:2px 0 0;
  padding:0;
  flex:0 0 auto;
  accent-color:#1d3d91;
  box-shadow:none!important;
}
.remember-me-row span{
  display:grid;
  gap:2px;
  line-height:1.3;
}
.remember-me-row b{
  color:#1c2943;
  font-size:13px;
}
.remember-me-row small{
  color:#7a859a;
  font-size:11px;
  font-weight:500;
}

/* V84 - recadrage photo de profil + avatars dans les tickets */
.profile-photo-buttons{display:flex;flex-wrap:wrap;gap:8px;align-items:center}
.avatar-cropper-card{width:min(620px,94vw)}
.avatar-cropper-body{display:grid;justify-items:center;gap:18px;padding:8px 20px 18px}
.avatar-crop-stage{
  position:relative;
  width:min(320px,72vw);
  aspect-ratio:1;
  overflow:hidden;
  border-radius:24px;
  background:#eef2f8;
  border:1px solid #d9e0eb;
  cursor:grab;
  touch-action:none;
  user-select:none;
  box-shadow:inset 0 0 0 1px rgba(255,255,255,.5);
}
.avatar-crop-stage.dragging{cursor:grabbing}
.avatar-crop-stage>img{
  position:absolute;
  max-width:none!important;
  max-height:none!important;
  pointer-events:none;
  user-select:none;
}
.avatar-crop-mask{
  position:absolute;
  inset:0;
  border-radius:50%;
  box-shadow:0 0 0 999px rgba(18,31,60,.42);
  outline:3px solid rgba(255,255,255,.95);
  outline-offset:-3px;
  pointer-events:none;
}
.avatar-zoom-control{width:min(420px,100%);display:grid;grid-template-columns:auto 1fr 62px;align-items:center;gap:12px;font-size:12px;font-weight:800;color:#53617a}
.avatar-zoom-control input{width:100%}
.avatar-zoom-control b{text-align:right;color:#1d3d91;font-size:11px}
.avatar-crop-help{text-align:center;margin:0}
.user-avatar.ticket-requester-avatar{width:48px;height:48px;flex:0 0 48px;font-size:16px;box-shadow:none}
.user-avatar.chat-avatar{width:34px;height:34px;flex:0 0 34px;font-size:11px;box-shadow:none;border:1px solid #dde4ef}
.chat-row.is-tech .user-avatar.chat-avatar{order:2}
.chat-row.is-internal .user-avatar.chat-avatar{order:2}
@media(max-width:760px){
  .user-avatar.ticket-requester-avatar{width:36px;height:36px;flex-basis:36px;font-size:13px}
  .user-avatar.chat-avatar{width:30px;height:30px;flex-basis:30px;font-size:10px}
  .avatar-cropper-card{width:96vw}
}

/* V86 - Notes de mise à jour */
.release-note-lock{overflow:hidden}
.release-note-composer{margin-bottom:20px}
.release-note-form{padding:18px 20px 20px;display:grid;gap:14px}
.release-note-form-grid{display:grid;grid-template-columns:180px 1fr;gap:14px}
.release-note-form label{display:grid;gap:7px;font-weight:700}
.release-note-form textarea{min-height:180px;resize:vertical;line-height:1.55}
.release-note-form-footer{display:flex;align-items:center;justify-content:space-between;gap:12px}
.release-notes-history{display:grid;gap:14px}
.release-notes-heading{display:flex;align-items:flex-end;justify-content:space-between;gap:14px}
.release-notes-heading h3{margin:0 0 4px}
.release-notes-heading p{margin:0}
.release-notes-count{display:inline-flex;align-items:center;justify-content:center;padding:7px 10px;border-radius:999px;background:#eef3fb;color:#425471;font-size:11px;font-weight:800}
.release-notes-list{display:grid;gap:14px}
.release-note-card{background:#fff;border:1px solid #e1e7f0;border-radius:18px;padding:18px 20px;box-shadow:0 8px 24px rgba(24,39,75,.04)}
.release-note-card.is-unread{border-color:#ecc6da;box-shadow:0 10px 28px rgba(231,46,106,.07)}
.release-note-card-head{display:flex;align-items:flex-start;justify-content:space-between;gap:14px}
.release-note-card-titleline{display:flex;align-items:center;gap:10px;flex-wrap:wrap}
.release-note-card-titleline h3{margin:0;font-size:16px;color:#182641}
.release-note-version-chip,.release-note-badge{display:inline-flex;align-items:center;justify-content:center;width:max-content;padding:5px 9px;border-radius:999px;background:linear-gradient(135deg,#fde7f0,#eee5f8);color:#8b4e89;font-size:9.5px;font-weight:900;letter-spacing:.08em;text-transform:uppercase}
.release-note-read-state{font-size:10px;font-weight:900;padding:5px 9px;border-radius:999px;white-space:nowrap}
.release-note-read-state.read{background:#eef7f1;color:#39755a}
.release-note-read-state.unread{background:#fff0f4;color:#c43466}
.release-note-meta{margin-top:8px;color:#7a879c;font-size:10.5px}
.release-note-card-body,.release-note-body{white-space:pre-wrap;line-height:1.65;color:#293752;font-size:12.5px;word-break:break-word}
.release-note-card-body{margin-top:14px;padding-top:14px;border-top:1px solid #edf0f5}
.release-note-card-actions{display:flex;justify-content:flex-end;margin-top:14px}
.release-note-mandatory-modal{z-index:5000;background:rgba(11,24,54,.72);backdrop-filter:blur(4px)}
.release-note-mandatory-card{width:min(720px,94vw);max-height:88vh;display:flex;flex-direction:column;border-radius:22px;padding:0;overflow:hidden;box-shadow:0 30px 80px rgba(0,0,0,.28)}
.release-note-mandatory-head{padding:22px 24px 14px;display:flex;gap:14px;align-items:flex-start;background:linear-gradient(135deg,#fff 0%,#fff8fb 55%,#f8f6ff 100%);border-top:5px solid #E72E6A}
.release-note-mandatory-head h3{margin:5px 0 0;font-size:22px;color:#14223e}
.release-note-version{font-size:11px;font-weight:900;color:#854E8D;text-transform:uppercase;letter-spacing:.07em}
.release-note-mandatory-card>.release-note-meta{padding:0 24px 12px;margin:0;background:linear-gradient(135deg,#fff 0%,#fff8fb 55%,#f8f6ff 100%)}
.release-note-mandatory-card>.release-note-body{padding:20px 24px;overflow:auto;min-height:140px;max-height:52vh;background:#fff}
.release-note-acknowledge{padding:16px 20px;border-top:1px solid #e6ebf2;background:#fbfcff;display:flex;align-items:center;justify-content:space-between;gap:14px}
.release-note-acknowledge label{display:flex;align-items:center;gap:10px;font-weight:800;color:#263653;cursor:pointer}
.release-note-acknowledge input{width:18px;height:18px;accent-color:#1D3D91}
.release-note-acknowledge .btn:disabled{opacity:.45;cursor:not-allowed;box-shadow:none}
@media(max-width:760px){
  .release-note-form-grid{grid-template-columns:1fr}
  .release-note-form-footer,.release-note-acknowledge{align-items:stretch;flex-direction:column}
  .release-note-acknowledge .btn{width:100%}
  .release-note-card-head{flex-direction:column}
}

/* V89 - empêche les gestionnaires de mots de passe de remplir le formulaire de création utilisateur */
.autofill-decoy{
  position:absolute!important;
  width:1px!important;
  height:1px!important;
  overflow:hidden!important;
  opacity:0!important;
  pointer-events:none!important;
  left:-10000px!important;
  top:-10000px!important;
}

/* V90 - suppression des notes de mise à jour réservée aux admins */
.release-note-card-actions{
  display:flex;
  align-items:center;
  justify-content:flex-end;
  gap:8px;
  flex-wrap:wrap;
}
.release-note-delete-btn{
  background:#fff4f5;
  color:#b42335;
  border:1px solid #f2c9d0;
}
.release-note-delete-btn:hover{
  background:#ffe9ec;
  border-color:#eaaeb9;
}

/* V91 - aperçu compact et ouverture complète des notes de mise à jour */
.release-note-preview-card{
  cursor:pointer;
  transition:transform .15s ease,box-shadow .15s ease,border-color .15s ease;
}
.release-note-preview-card:hover{
  transform:translateY(-1px);
  border-color:#d8b5ca;
  box-shadow:0 12px 30px rgba(24,39,75,.08);
}
.release-note-preview-card:focus-visible{
  outline:3px solid rgba(29,61,145,.18);
  outline-offset:2px;
}
.release-note-preview-text{
  display:-webkit-box;
  -webkit-box-orient:vertical;
  -webkit-line-clamp:3;
  overflow:hidden;
  max-height:5.1em;
  color:#536078;
}
.release-note-open-btn{margin-right:auto}
.release-note-detail-modal{z-index:4900;background:rgba(11,24,54,.62);backdrop-filter:blur(3px)}
.release-note-detail-card{
  width:min(760px,94vw);
  max-height:88vh;
  padding:0;
  border-radius:22px;
  overflow:hidden;
  display:flex;
  flex-direction:column;
  box-shadow:0 28px 70px rgba(10,22,50,.25);
}
.release-note-detail-head{
  padding:24px 26px 18px;
  background:linear-gradient(135deg,#fff 0%,#fff8fb 55%,#f8f6ff 100%);
  border-top:5px solid #E72E6A;
}
.release-note-detail-head h3{margin:8px 0 6px;font-size:22px;color:#14223e}
.release-note-detail-head .release-note-meta{margin-top:6px}
.release-note-detail-body{
  padding:22px 26px;
  overflow:auto;
  min-height:160px;
  max-height:56vh;
  background:#fff;
}
.release-note-detail-actions{
  padding:15px 20px;
  border-top:1px solid #e6ebf2;
  display:flex;
  justify-content:flex-end;
  gap:10px;
  background:#fbfcff;
}
@media(max-width:760px){
  .release-note-detail-actions{flex-direction:column}
  .release-note-detail-actions .btn{width:100%}
  .release-note-card-actions{align-items:stretch}
  .release-note-card-actions .btn{width:100%}
  .release-note-open-btn{margin-right:0}
}

/* V92 - suivi des lectures des notes de mise à jour */
.release-note-readers-btn{white-space:nowrap}
.release-note-readers-modal{z-index:4950;background:rgba(11,24,54,.64);backdrop-filter:blur(3px)}
.release-note-readers-card{width:min(980px,95vw);max-height:90vh;padding:0;border-radius:22px;overflow:hidden;display:flex;flex-direction:column;box-shadow:0 30px 80px rgba(10,22,50,.28)}
.release-note-readers-head{padding:22px 26px 16px;background:linear-gradient(135deg,#fff 0%,#fff8fb 55%,#f8f6ff 100%);border-top:5px solid #E72E6A}
.release-note-readers-head h3{margin:8px 0 6px;font-size:21px;color:#14223e}
.release-readers-stats{padding:16px 20px;display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;border-bottom:1px solid #e8edf4;background:#fbfcff}
.release-readers-stat{border:1px solid #e3e9f2;border-radius:14px;padding:12px 14px;background:#fff;display:flex;align-items:center;justify-content:space-between;gap:12px}
.release-readers-stat span{font-size:11px;font-weight:800;color:#6d7890}
.release-readers-stat b{font-size:20px;color:#172642}
.release-readers-loading{grid-column:1/-1;padding:8px;color:#6f7b92}
.release-readers-columns{padding:18px 20px;display:grid;grid-template-columns:1fr 1fr;gap:16px;min-height:0;overflow:hidden;background:#f7f9fc}
.release-readers-panel{min-height:0;background:#fff;border:1px solid #e2e8f1;border-radius:16px;display:flex;flex-direction:column;overflow:hidden}
.release-readers-panel-head{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:13px 15px;border-bottom:1px solid #e7ebf2;background:#fbfcff}
.release-readers-panel-head h4{margin:0;font-size:13px;color:#1a2946}
.release-readers-panel-head span{min-width:28px;height:24px;padding:0 8px;border-radius:999px;display:inline-flex;align-items:center;justify-content:center;background:#eef3fb;color:#41516f;font-size:11px;font-weight:900}
.release-readers-list{overflow:auto;min-height:100px;max-height:45vh;padding:8px}
.release-reader-row{display:grid;grid-template-columns:38px minmax(0,1fr) auto;align-items:center;gap:10px;padding:10px 8px;border-radius:12px}
.release-reader-row+.release-reader-row{border-top:1px solid #f0f2f6}
.release-reader-row:hover{background:#f8faff}
.release-reader-avatar{width:36px;height:36px;border-radius:50%;display:grid;place-items:center;background:linear-gradient(135deg,#e84b83,#6f67db);color:#fff;font-size:11px;font-weight:900}
.release-reader-info{min-width:0;display:grid;gap:2px}
.release-reader-info b{font-size:12.5px;color:#1b2944;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.release-reader-info span{font-size:10.5px;color:#5e6c85;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.release-reader-info small{font-size:9.5px;color:#8a95a8;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.release-reader-status{font-size:9.5px;font-weight:900;padding:6px 8px;border-radius:999px;white-space:nowrap}
.release-reader-status.read{background:#edf8f1;color:#32704e}
.release-reader-status.unread{background:#fff0f4;color:#bd3765}
.release-readers-empty{padding:18px;text-align:center;color:#7b879b;font-size:11.5px}
.release-readers-empty.success{color:#347254;background:#f1faf4;border-radius:10px}
.release-readers-empty.error{color:#b42335;background:#fff3f5;border-radius:10px}
@media(max-width:820px){
  .release-readers-stats{grid-template-columns:1fr}
  .release-readers-columns{grid-template-columns:1fr;overflow:auto}
  .release-readers-list{max-height:34vh}
  .release-reader-row{grid-template-columns:34px minmax(0,1fr)}
  .release-reader-status{grid-column:2;justify-self:start}
}

/* V93 - multi-attribution des services */
.multi-service-badge{background:#f3ecf8!important;color:#7b4b8f!important;border-color:#eadff0!important}
/* V94 - multi-attribution compacte directement dans le champ Services destinataires */
.lifecycle-service-label{position:relative;min-width:0}
.lifecycle-service-field{position:relative;width:100%;min-width:0}
.lifecycle-service-hidden-check{display:none!important}
.lifecycle-service-summary{width:100%;height:42px;border:1px solid #d7dfeb;border-radius:10px;background:#fff;padding:5px 9px 5px 8px;display:flex;align-items:center;justify-content:space-between;gap:8px;cursor:pointer;color:#15213b;box-shadow:none;text-align:left}
.lifecycle-service-summary:hover{border-color:#aebbd2;background:#fbfcff}
.lifecycle-service-summary:focus{outline:0;border-color:#6f8ed7;box-shadow:0 0 0 3px rgba(65,103,190,.10)}
.lifecycle-service-chips{display:flex;align-items:center;gap:5px;min-width:0;overflow:hidden;white-space:nowrap;flex:1}
.lifecycle-service-chip{display:inline-flex;align-items:center;min-width:0;max-width:112px;height:25px;padding:0 8px;border:1px solid #d8e2f4;border-radius:999px;background:#f3f6fc;color:#26477f;font-size:9.7px;font-weight:850;line-height:1;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;flex:0 1 auto}
.lifecycle-service-more{display:inline-flex;align-items:center;justify-content:center;height:25px;min-width:28px;padding:0 7px;border-radius:999px;background:#214596;color:#fff;font-size:9.5px;font-weight:900;flex:0 0 auto}
.lifecycle-service-chevron{font-size:16px;line-height:1;color:#62718d;transition:transform .18s ease;flex:0 0 auto}
.lifecycle-service-summary[aria-expanded="true"] .lifecycle-service-chevron{transform:rotate(180deg)}
.lifecycle-service-popover{position:absolute;z-index:120;top:calc(100% + 6px);left:0;right:0;background:#fff;border:1px solid #dbe3ef;border-radius:12px;box-shadow:0 14px 34px rgba(26,47,86,.16);padding:10px}
.lifecycle-service-popover-title{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:1px 2px 8px;border-bottom:1px solid #edf1f6}
.lifecycle-service-popover-title b{font-size:10.5px;color:#23365d}
.lifecycle-service-popover-title span{font-size:9.5px;color:#8a94a7;text-align:right}
.lifecycle-service-options{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:6px;padding-top:8px}
.lifecycle-service-option{display:flex;align-items:center;gap:7px;min-width:0;padding:8px 9px;border:1px solid #e4eaf3;border-radius:9px;background:#f9fbfe;color:#3a4965;font-size:10px;font-weight:800;cursor:pointer;transition:.15s ease}
.lifecycle-service-option:hover{border-color:#b8c6df;background:#f5f8fe}
.lifecycle-service-option input{position:absolute;opacity:0;pointer-events:none}
.lifecycle-service-checkbox{display:inline-flex;align-items:center;justify-content:center;width:18px;height:18px;border:1px solid #c9d4e5;border-radius:6px;background:#fff;color:transparent;font-size:10px;font-weight:950;flex:0 0 auto}
.lifecycle-service-option.selected{border-color:#b8c8ec;background:#f1f5ff;color:#23447f}
.lifecycle-service-option.selected .lifecycle-service-checkbox{border-color:#3159ad;background:#3159ad;color:#fff}
.lifecycle-service-option.readonly{cursor:default;opacity:.82}
.lifecycle-service-option-name{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.lifecycle-service-popover-help{margin-top:8px;padding-top:8px;border-top:1px solid #edf1f6;color:#7f8a9f;font-size:9.3px;line-height:1.35}
.ticket-type-separator{margin-top:8px}
.ticket-type-nav{display:flex!important;align-items:center;gap:8px}
.ticket-type-dot{width:7px;height:7px;border-radius:50%;display:inline-block;flex:0 0 auto;background:#97a6be}
.ticket-type-dot.incident{background:#e34d6f}
.ticket-type-dot.demande{background:#4d79d8}
@media(max-width:1180px){.lifecycle-service-chip{max-width:90px;font-size:9px;padding:0 6px}}
@media(max-width:760px){.lifecycle-service-chip:nth-of-type(n+3){display:none}.lifecycle-service-options{grid-template-columns:1fr}}


/* V97 — sous-vues Incidents / Demandes par périmètre */
.ticket-type-scope-group{display:grid;gap:3px;margin:0 0 4px;padding-left:8px}
.ticket-type-scope{padding-left:14px!important;font-size:12px!important}
.ticket-type-scope .ticket-type-dot{width:6px;height:6px}
.ticket-type-separator{margin-top:7px!important}

/* V100 - actions groupées, SLA, observateurs et recherche rapide */
.ticket-table-wrap.bulk-enabled .ticket-table-head,
.ticket-table-wrap.bulk-enabled .ticket-table-row{
  grid-template-columns:38px 88px minmax(220px,1.55fr) 125px 150px 142px minmax(145px,1fr) minmax(140px,1fr) minmax(145px,1fr)!important;
  min-width:1220px!important;
}
.ticket-select-cell{display:flex!important;align-items:center;justify-content:center}
.ticket-select-cell input{width:16px;height:16px;margin:0;accent-color:#1D3D91;cursor:pointer}
.ticket-bulk-bar{margin:0 0 12px;padding:10px 12px;border:1px solid #dce4f0;border-radius:13px;background:linear-gradient(135deg,#f8faff,#fff8fb);display:flex;align-items:center;gap:14px;box-shadow:0 8px 22px rgba(29,61,145,.05)}
.ticket-bulk-bar .bulk-count{min-width:84px;display:grid;line-height:1.05}.ticket-bulk-bar .bulk-count b{font-size:17px;color:#1D3D91}.ticket-bulk-bar .bulk-count span{font-size:10px;color:#6f7a90}.ticket-bulk-bar .bulk-fields{display:flex;gap:7px;align-items:center;flex-wrap:wrap;flex:1}.ticket-bulk-bar select{min-width:130px;padding:8px 10px;font-size:11px;border-radius:9px}.ticket-bulk-bar .btn{white-space:nowrap}
.ticket-table-row.sla-soon{box-shadow:inset 3px 0 0 #E69B2D}.ticket-table-row.sla-ok{box-shadow:inset 3px 0 0 #5AA879}.badge.sla-mini.soon{background:#fff1d9;color:#996100;border:1px solid #f1d39b}.badge.sla-mini.ok{background:#eaf7ef;color:#32714c;border:1px solid #c6e8d2}.kanban-card.sla-soon{box-shadow:inset 0 3px 0 #E69B2D}.kanban-card em.soon{color:#9a6500;background:#fff3dc}.v34-summary-item.sla-summary.soon{background:#fffaf0}.v34-summary-item.sla-summary.overdue{background:#fff6f7}.v34-summary-item.sla-summary.ok{background:#f8fcfa}
.watcher-list{padding:14px 16px 8px;display:flex;gap:6px;flex-wrap:wrap}.watcher-chip{display:inline-flex;align-items:center;gap:5px;padding:6px 9px;border-radius:999px;background:#f2f5fb;border:1px solid #dce4ef;color:#263650;font-size:10.5px;font-weight:750}.watcher-chip button{border:0;background:transparent;color:#8a4764;cursor:pointer;font-size:14px;padding:0;line-height:1}.watcher-add-row{display:flex;gap:7px;padding:8px 16px 16px}.watcher-add-row select{flex:1;min-width:0;padding:9px 10px;font-size:11px}
.assignment-history-list{display:grid;padding:8px 16px 14px}.assignment-history-item{display:grid;grid-template-columns:24px 1fr;gap:8px;padding:9px 0;border-bottom:1px solid #edf0f5}.assignment-history-item:last-child{border-bottom:0}.assignment-history-item>span{width:22px;height:22px;border-radius:50%;background:#edf2fb;color:#1D3D91;display:grid;place-items:center;font-size:11px}.assignment-history-item div{display:grid;gap:2px}.assignment-history-item b{font-size:10.8px;color:#24324b}.assignment-history-item small{font-size:9.5px;color:#7b8799}
.quick-search-overlay{position:fixed;inset:0;background:rgba(17,28,51,.28);backdrop-filter:blur(4px);display:flex;align-items:flex-start;justify-content:center;padding:11vh 20px 20px;z-index:100000}.quick-search-card{width:min(680px,96vw);background:#fff;border:1px solid #dfe5ef;border-radius:18px;box-shadow:0 28px 80px rgba(22,35,65,.24);overflow:hidden}.quick-search-input-row{display:grid;grid-template-columns:auto 1fr auto;gap:10px;align-items:center;padding:14px 16px;border-bottom:1px solid #e9edf4}.quick-search-input-row>span{font-size:20px;color:#71809a}.quick-search-input-row input{border:0!important;box-shadow:none!important;padding:5px 0;font-size:15px;font-weight:650}.quick-search-input-row kbd{font-size:9px;color:#768198;background:#f4f6fa;border:1px solid #dfe4ed;border-radius:6px;padding:4px 6px}.quick-search-results{max-height:52vh;overflow:auto;padding:7px}.quick-result{width:100%;border:0;background:#fff;border-radius:11px;padding:10px;display:grid;grid-template-columns:34px 1fr;gap:10px;text-align:left;cursor:pointer;align-items:center}.quick-result:hover{background:#f5f8fd}.quick-result-icon{width:32px;height:32px;border-radius:10px;background:linear-gradient(135deg,#FDE7EF,#EEF3FC);color:#1D3D91;font-weight:900;display:grid;place-items:center}.quick-result span:last-child{display:grid;gap:2px}.quick-result b{font-size:11.5px;color:#1d2b44}.quick-result small{font-size:9.8px;color:#78859b}.quick-search-empty{padding:24px;text-align:center;color:#7a869a;font-size:11px}.quick-search-help{padding:9px 14px;border-top:1px solid #edf0f5;color:#8b96a8;font-size:9.5px;text-align:right}
@media(max-width:900px){.ticket-bulk-bar{align-items:flex-start;flex-direction:column}.ticket-bulk-bar .bulk-fields{width:100%}.watcher-add-row{flex-direction:column}}


/* V102 - recherche manuelle des techniciens, style GLPI */
.ticket-assignee-popover{padding:10px}
.ticket-assignee-search-wrap{display:flex;align-items:center;gap:7px;margin-top:9px;border:1px solid #dbe3ef;background:#fff;border-radius:10px;padding:0 10px;box-shadow:0 2px 8px rgba(30,55,95,.04)}
.ticket-assignee-search-wrap>span{color:#7b89a1;font-size:15px}
.ticket-assignee-search{width:100%;border:0!important;box-shadow:none!important;padding:10px 0!important;border-radius:0!important;font-size:11px}
.ticket-assignee-selected-list{display:flex;gap:6px;flex-wrap:wrap;margin-top:9px}
.ticket-assignee-selected-chip{display:inline-flex;align-items:center;gap:5px;padding:5px 8px;border-radius:999px;background:#f1f5ff;border:1px solid #cfdaf1;color:#27477f;font-size:9.8px;font-weight:800}
.ticket-assignee-selected-chip button{border:0;background:transparent;color:#6f7e98;cursor:pointer;padding:0;font-size:13px;line-height:1}
.ticket-assignee-selected-chip button:hover{color:#c33859}
.ticket-assignee-none{font-size:9.8px;color:#8792a6;padding:4px 1px}
.ticket-assignee-search-state{margin-top:8px;color:#7f8a9f;font-size:9.5px;line-height:1.35}
.ticket-assignee-results{max-height:230px;overflow:auto;grid-template-columns:1fr!important;padding-top:7px}
.ticket-assignee-results .lifecycle-service-option{padding:8px 10px}

/* V103 - affichage explicite de l'échéance SLA dépassée */
.sla-deadline-overdue{color:#c62845!important;font-weight:900!important}


/* V106 - icônes sidebar plus modernes et plus visibles */
.nav{position:relative}
.nav-icon{width:18px;height:18px;flex:0 0 18px;display:block;stroke:currentColor;stroke-width:1.9;fill:none;stroke-linecap:round;stroke-linejoin:round;opacity:.98}
.nav .nav-icon{color:#eef4ff;background:rgba(255,255,255,.08);border:1px solid rgba(255,255,255,.11);border-radius:8px;padding:3px;box-sizing:content-box;box-shadow:0 1px 0 rgba(255,255,255,.03) inset}
.nav:hover .nav-icon,.nav.active .nav-icon,#logoutBtn:hover .nav-icon{background:linear-gradient(135deg,rgba(229,0,77,.22),rgba(124,91,190,.22) 60%,rgba(29,61,145,.24));border-color:rgba(255,255,255,.2);color:#fff;box-shadow:0 6px 16px rgba(6,11,32,.18)}
.nav-chevron{margin-left:auto}
@media(max-width:760px){.nav-icon{width:19px;height:19px;flex-basis:19px}.nav{justify-content:center}.nav .nav-icon{margin:0 auto}}
\n\n/* V109 - détection de récurrence / self-service */
.recurrence-assist-modal{z-index:10050;background:rgba(15,25,48,.55);backdrop-filter:blur(4px)}
.recurrence-assist-card{width:min(720px,94vw);padding:0;overflow:hidden;border-radius:22px;border:1px solid #dfe5f0;box-shadow:0 30px 90px rgba(18,33,70,.24)}
.recurrence-assist-hero{padding:30px 34px 22px;background:linear-gradient(135deg,#fff7fb 0%,#f7f3ff 48%,#f2f6ff 100%);border-bottom:1px solid #edf0f6}
.recurrence-assist-badge{display:inline-flex;padding:6px 10px;border-radius:999px;background:rgba(229,0,77,.09);color:#a02a62;font-size:10px;font-weight:900;letter-spacing:.08em}
.recurrence-assist-hero h3{font-size:24px;margin:13px 0 8px;color:#172745}.recurrence-assist-hero p{margin:0;color:#5f6e87;line-height:1.55}
.recurrence-assist-solution{margin:22px 34px 12px;border:1px solid #dce6f1;border-radius:16px;background:#fff;overflow:hidden}
.recurrence-assist-solution-head{display:flex;align-items:center;gap:12px;padding:14px 16px;background:#f8faff;border-bottom:1px solid #e8edf5}.recurrence-assist-solution-head>span{font-size:22px}.recurrence-assist-solution-head div{display:grid;gap:2px}.recurrence-assist-solution-head small{font-size:9px;letter-spacing:.08em;color:#8a668f;font-weight:900}.recurrence-assist-solution-head b{font-size:14px}
.recurrence-assist-article{white-space:pre-wrap;line-height:1.65;padding:17px;color:#293752;max-height:270px;overflow:auto;font-size:12.5px}.recurrence-assist-rate{padding:10px 16px;background:#f7fbf8;border-top:1px solid #e2eee7;color:#347459;font-size:10.5px;font-weight:800}
.recurrence-assist-actions{display:grid;grid-template-columns:1fr 1fr;gap:10px;padding:12px 34px 8px}.recurrence-assist-actions .btn{min-height:44px}.recurrence-success-btn{background:#eaf8f0;color:#207248;border:1px solid #bfe5cf}.recurrence-back-btn{display:block;margin:4px auto 22px;border:0;background:none;color:#748198;cursor:pointer;font-size:11px}
.recurrence-stats-panel{margin-top:18px}.recurrence-stats-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px;padding:18px}.recurrence-stats-grid h4{margin:0 0 10px;color:#1d3d91}.recurrence-stat-list{display:grid;gap:8px}.recurrence-stat-row{display:grid;grid-template-columns:minmax(0,1fr) auto auto;gap:5px 10px;padding:10px 12px;border:1px solid #e4e9f1;border-radius:11px;background:#fbfcff}.recurrence-stat-row>div{min-width:0}.recurrence-stat-row b{display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.recurrence-stat-row span{display:block;font-size:9.5px;color:#7b879a;margin-top:2px}.recurrence-stat-row strong{color:#1d3d91}.recurrence-stat-row em{font-style:normal;color:#854e8d;font-weight:800}.recurrence-stat-row small{grid-column:1/-1;color:#69768c}.recurrence-monthly-summary{margin-top:18px}
@media(max-width:760px){.recurrence-assist-actions,.recurrence-stats-grid{grid-template-columns:1fr}.recurrence-assist-hero{padding:24px 20px 18px}.recurrence-assist-solution{margin:18px 20px 10px}.recurrence-assist-actions{padding:10px 20px}.recurrence-assist-card{max-height:92vh;overflow:auto}}


/* V111 - affichage/masquage du mot de passe */
.password-field-wrap{position:relative;display:block}
.password-field-wrap #loginPassword{width:100%;padding-right:46px}
.password-toggle-btn{position:absolute;right:7px;top:50%;transform:translateY(-50%);width:34px;height:34px;border:0;background:transparent;border-radius:9px;color:#68748c;display:grid;place-items:center;cursor:pointer;padding:0;transition:background .16s ease,color .16s ease,transform .16s ease}
.password-toggle-btn:hover{background:#f1f4fa;color:#1d3d91}
.password-toggle-btn:active{transform:translateY(-50%) scale(.94)}
.password-toggle-btn:focus-visible{outline:2px solid #9cadff;outline-offset:1px}
.password-eye{width:19px;height:19px;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}


/* V112 - bandeau PREPROD + séparation visuelle de l'environnement */
.preprod-banner{position:fixed;z-index:10000;top:0;left:0;right:0;height:28px;display:flex;align-items:center;justify-content:center;gap:10px;background:linear-gradient(90deg,#E5004D,#854E8D,#1D3D91);color:#fff;font-size:11px;letter-spacing:.02em;box-shadow:0 2px 10px rgba(29,61,145,.18)}
.preprod-banner strong{font-size:10px;letter-spacing:.12em;padding:2px 7px;border:1px solid rgba(255,255,255,.35);border-radius:999px}
body.preprod-mode{padding-top:28px}
body.preprod-mode .sidebar{height:calc(100vh - 28px);top:28px}
body.preprod-mode .login-shell{min-height:calc(100vh - 28px)}

/* V114 - santé du support, recommandations, satisfaction et état du système */
.support-health-card{margin:16px 0 18px;background:#fff;border:1px solid var(--line);border-radius:18px;padding:17px 19px;display:flex;align-items:center;justify-content:space-between;gap:22px;box-shadow:0 8px 26px rgba(29,61,145,.05)}
.support-health-card.good{border-color:#cde8d6;background:linear-gradient(135deg,#fbfffc,#f5fbf8)}
.support-health-card.busy{border-color:#f1d8a9;background:linear-gradient(135deg,#fffdf8,#fff9ef)}
.support-health-card.critical{border-color:#efc4ca;background:linear-gradient(135deg,#fffafa,#fff5f7)}
.support-health-main{display:flex;align-items:center;gap:13px;min-width:260px}.support-health-icon{width:42px;height:42px;border-radius:13px;display:grid;place-items:center;font-weight:900;font-size:19px;background:#edf7f1;color:#287249}.support-health-card.busy .support-health-icon{background:#fff0d8;color:#a96d18}.support-health-card.critical .support-health-icon{background:#ffe7eb;color:#b8354d}.support-health-main span{display:block;font-size:10px;letter-spacing:.08em;text-transform:uppercase;color:var(--muted);font-weight:850}.support-health-main h3{margin:2px 0 2px;font-size:18px}.support-health-main p{margin:0;color:var(--muted);font-size:11.5px}.support-health-metrics{display:grid;grid-template-columns:repeat(6,minmax(80px,1fr));gap:7px;flex:1}.support-health-metrics>div{padding:9px 10px;border-radius:11px;background:rgba(255,255,255,.72);border:1px solid rgba(215,222,235,.75);text-align:center}.support-health-metrics b{display:block;font-size:16px}.support-health-metrics span{display:block;font-size:9px;color:var(--muted);margin-top:2px}
.major-candidate-panel{border-color:#f1d8a9}.major-candidate-list{padding:7px 18px 16px}.major-candidate-row{display:flex;justify-content:space-between;gap:16px;align-items:center;padding:12px 0;border-bottom:1px solid var(--line)}.major-candidate-row:last-child{border-bottom:0}.major-candidate-row>div:first-child{display:grid;gap:3px}.major-candidate-row b{font-size:12px}.major-candidate-row span,.major-candidate-row small{font-size:10px;color:var(--muted)}.major-candidate-row>div:last-child{display:flex;gap:7px;flex-shrink:0}
.technician-assist-panel{border-color:#ddd5f0;background:linear-gradient(180deg,#fff,#fcfaff)}.technician-assist-panel>.panel-head{background:linear-gradient(90deg,rgba(229,0,77,.035),rgba(133,78,141,.05),rgba(29,61,145,.03))}.assist-kb-card{margin:14px 18px;padding:14px;border:1px solid #ddd5f0;border-radius:13px;background:#fff}.assist-kb-card>span{display:block;font-size:9.5px;text-transform:uppercase;letter-spacing:.07em;color:#854e8d;font-weight:850}.assist-kb-card b{display:block;margin:4px 0 6px;font-size:13px}.assist-kb-card p{white-space:pre-wrap;margin:0 0 10px;color:#4f5d76;font-size:11px;line-height:1.5}.assist-history{padding:0 18px 16px}.assist-history h4{margin:4px 0 8px;font-size:11px;color:#5c6880}.assist-history-row{padding:9px 0;border-top:1px solid var(--line)}.assist-history-row>button{border:0;background:transparent;padding:0;display:grid;text-align:left;cursor:pointer}.assist-history-row>button b{font-size:11px;color:#1e3767}.assist-history-row>button span{font-size:9.5px;color:var(--muted);margin-top:2px}.assist-history-row p{margin:6px 0 0;padding:8px 10px;background:#f7f8fc;border-radius:9px;font-size:10px;line-height:1.45;color:#56627a;white-space:pre-wrap}.assist-publish-action{padding:0 18px 16px;text-align:right}
.satisfaction-panel{border-color:#dce6f2}.satisfaction-score{font-size:18px;color:#e0a41d;letter-spacing:1px}.satisfaction-panel form{padding:15px 18px 18px}.satisfaction-stars{display:flex;gap:4px;margin-bottom:10px}.satisfaction-stars button{border:0;background:transparent;color:#cfd5df;font-size:29px;line-height:1;cursor:pointer;padding:1px 2px;transition:transform .12s ease,color .12s ease}.satisfaction-stars button:hover{transform:scale(1.08)}.satisfaction-stars button.active{color:#e0a41d}.satisfaction-panel textarea{width:100%;min-height:72px;font-size:11px}.satisfaction-actions{text-align:right;margin-top:8px}.satisfaction-readonly{padding:16px 18px}.satisfaction-readonly b{font-size:20px}.satisfaction-readonly p{white-space:pre-wrap;color:var(--muted);font-size:11px}
.stats-cards .performance-metric .compact-value{font-size:22px}.stats-cards{grid-template-columns:repeat(5,1fr)!important}
.system-status-section{background:linear-gradient(180deg,#fff,#fbfcff)}.system-status-head{display:flex;justify-content:space-between;align-items:flex-start;gap:15px}.system-status-head h4{margin-bottom:4px}.environment-status-pill{display:inline-flex;padding:6px 9px;border-radius:999px;font-size:9px;font-weight:900;letter-spacing:.08em;background:#eef1f7;color:#536273}.environment-status-pill.prod{background:#eaf7ef;color:#287044}.environment-status-pill.preprod{background:#f7eafb;color:#854e8d}.system-status-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:10px;margin-top:14px}.system-status-card{padding:12px 13px;border-radius:13px;border:1px solid var(--line);background:#fff;display:grid;gap:3px}.system-status-card span{font-size:9px;text-transform:uppercase;letter-spacing:.06em;color:var(--muted);font-weight:850}.system-status-card b{font-size:12px}.system-status-card small{font-size:9.5px;color:var(--muted);word-break:break-word}.system-status-card.ok{border-left:3px solid #54b878}.system-status-card.warn{border-left:3px solid #e0a13d}.system-status-card.bad{border-left:3px solid #d84b58;background:#fffafa}.system-status-card.neutral{border-left:3px solid #9ca7b9}.production-danger-zone{margin-top:14px;padding:12px 14px;border:1px solid #efc4ca;background:#fff7f8;border-radius:13px;display:flex;justify-content:space-between;align-items:center;gap:14px}.production-danger-zone>div{display:grid;gap:3px}.production-danger-zone b{font-size:11px;color:#ac3245}.production-danger-zone span{font-size:9.5px;color:#7c5961}
@media(max-width:1150px){.support-health-card{align-items:flex-start;flex-direction:column}.support-health-metrics{width:100%;grid-template-columns:repeat(3,1fr)}.system-status-grid{grid-template-columns:repeat(2,1fr)}.stats-cards{grid-template-columns:repeat(2,1fr)!important}}
@media(max-width:700px){.support-health-metrics{grid-template-columns:repeat(2,1fr)}.system-status-grid{grid-template-columns:1fr}.major-candidate-row,.production-danger-zone{align-items:flex-start;flex-direction:column}.stats-cards{grid-template-columns:1fr!important}}
.audit-search{display:flex;align-items:center;gap:7px;margin:10px 0 12px;border:1px solid var(--line);background:#fff;border-radius:11px;padding:0 10px}.audit-search span{color:var(--muted)}.audit-search input{border:0!important;box-shadow:none!important;width:100%;font-size:11px;padding:10px 2px!important}

/* V115 - statistiques robustes */
.stats-loading{margin-top:18px}
.stats-soft-warning{margin:0 0 12px;padding:10px 12px;border:1px solid #f0dca6;background:#fffaf0;border-radius:10px;color:#765d21;font-size:11px}
.stats-error-panel .empty{display:flex;flex-direction:column;align-items:center;gap:8px;padding:34px}


/* V116 - modèles de réponses rapides façon GLPI */
.quick-reply-row{align-items:flex-end;padding:10px 11px;margin:0 0 9px;border:1px solid #dfe6f2;border-radius:12px;background:linear-gradient(180deg,#fbfcff 0%,#f6f8fc 100%)}
.quick-reply-row label{display:flex;flex-direction:column;gap:5px;min-width:0}
.quick-reply-row select{height:36px;background:#fff;border:1px solid #ccd7e9;border-radius:9px;padding:0 34px 0 10px;font-weight:700;color:#21345b}
.quick-reply-label{font-size:10px;font-weight:900;letter-spacing:.02em;color:#1d3d91}
.quick-reply-row label small{font-size:9.5px;color:#75829a;font-weight:500}
.quick-reply-save{white-space:nowrap;height:36px}
@media(max-width:760px){.quick-reply-save{width:100%}}


/* V117 - modèles de réponse : alignement compact et propre */
.quick-reply-row{display:grid!important;grid-template-columns:minmax(0,1fr) minmax(170px,220px);align-items:end!important;gap:10px!important;width:100%;box-sizing:border-box}
.quick-reply-main{min-width:0;width:100%}
.quick-reply-row select{width:100%;min-width:0;box-sizing:border-box}
.quick-reply-save{width:100%;max-width:220px;height:36px!important;white-space:normal!important;line-height:1.15;padding:7px 10px!important;justify-self:end}
@media(max-width:900px){.quick-reply-row{grid-template-columns:1fr}.quick-reply-save{max-width:none;justify-self:stretch}}


/* V118 - gestion des modèles de réponse */
.quick-reply-actions{display:grid;grid-template-columns:1fr auto;gap:7px;align-items:end;max-width:310px}
.quick-reply-manage{white-space:nowrap;height:36px!important;padding-inline:10px!important}
.quick-reply-manager-card{width:min(760px,96vw);max-height:92vh;overflow:auto;padding:24px}
.quick-reply-manager-list{display:grid;gap:12px;margin:18px 0}
.quick-reply-manager-section,.quick-reply-standard-details{border:1px solid #e0e6f0;border-radius:12px;background:#fafbfe;padding:11px}
.quick-reply-manager-title{display:flex;align-items:center;justify-content:space-between;margin-bottom:7px;color:#1d3d91}
.quick-reply-manager-title span{min-width:24px;height:24px;border-radius:999px;display:grid;place-items:center;background:#eaf0fb;font-size:10px;font-weight:900}
.quick-reply-manager-item{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:9px 4px;border-top:1px solid #e7ebf3}
.quick-reply-manager-item:first-of-type{border-top:0}
.quick-reply-manager-item>div{min-width:0;display:grid;gap:2px}
.quick-reply-manager-item b{font-size:11px;color:#172746}
.quick-reply-manager-item small{font-size:9.5px;color:#77849a;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:520px}
.quick-reply-standard-details summary{cursor:pointer;color:#53647e;font-weight:800;font-size:11px}
.quick-reply-protected{font-size:9px;font-weight:800;color:#7a869a;background:#eef1f6;border-radius:999px;padding:4px 7px}
.quick-reply-manager-form{display:grid;gap:10px;border-top:1px solid #e3e8f1;padding-top:15px}
.quick-reply-manager-form label{display:grid;gap:6px;font-weight:800;font-size:10.5px;color:#283856}
.quick-reply-manager-form textarea{min-height:150px;resize:vertical}
.quick-reply-signature-switch{display:flex!important;grid-template-columns:auto 1fr!important;align-items:center!important}
.quick-reply-token-help{font-size:9.5px;color:#6f7c92;background:#f5f7fb;border-radius:9px;padding:8px 10px}
.quick-reply-admin-list{display:grid;gap:7px;margin:10px 0 14px;max-height:360px;overflow:auto}
.quick-reply-admin-item{display:flex;justify-content:space-between;align-items:center;gap:10px;border:1px solid #e2e7f0;background:#fff;border-radius:10px;padding:9px 10px}
.quick-reply-admin-item>div{display:grid;gap:2px;min-width:0}
.quick-reply-admin-item b{font-size:11px;color:#172746}.quick-reply-admin-item span,.quick-reply-admin-item small{font-size:9.5px;color:#7a8698}.quick-reply-admin-item small{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:760px}
.quick-reply-admin-form textarea{min-height:130px}

/* V118 - configuration avancée en accordéons */
.advanced-fold-controls{display:flex;justify-content:space-between;align-items:center;gap:12px;padding:3px 2px 0;color:#6d7890;font-size:10px;font-weight:800;text-transform:uppercase;letter-spacing:.05em}
.advanced-fold-controls>div{display:flex;gap:6px}
.advanced-config-section[data-fold-ready="1"]{padding:0!important;overflow:hidden;background:#fbfcff}
.advanced-section-toggle{width:100%;border:0;background:linear-gradient(180deg,#fff 0%,#f8faff 100%);padding:13px 15px;display:flex;align-items:center;justify-content:space-between;gap:12px;cursor:pointer;color:#1d3d91;font-weight:900;font-size:12px;text-align:left}
.advanced-section-toggle:hover{background:#f3f6fc}
.advanced-fold-chevron{font-size:15px;color:#7d5b9b;transition:transform .18s ease}
.advanced-section-toggle[aria-expanded="true"] .advanced-fold-chevron{transform:rotate(180deg)}
.advanced-config-section[data-fold-ready="1"]>.advanced-section-toggle~*{margin-left:14px;margin-right:14px}
.advanced-config-section[data-fold-ready="1"]>.advanced-section-toggle+*{margin-top:13px}
.advanced-config-section[data-fold-ready="1"]>:last-child{margin-bottom:14px}
.advanced-config-section.is-collapsed>:not(.advanced-section-toggle){display:none!important}
.advanced-section-original-title{display:none!important}
.advanced-config-section[data-fold-ready="1"] .system-status-head{margin-top:0}
@media(max-width:900px){.quick-reply-actions{grid-template-columns:1fr;max-width:none}.quick-reply-actions .btn{width:100%;max-width:none}.advanced-fold-controls{align-items:flex-start;flex-direction:column}.quick-reply-manager-item,.quick-reply-admin-item{align-items:flex-start}.quick-reply-manager-card{padding:18px}}


/* V119 - édition des modèles de réponse */
.quick-reply-item-actions{display:flex;align-items:center;gap:6px;flex:0 0 auto}
.quick-reply-edit-title{font-size:11px;font-weight:900;color:#1d3d91;padding:7px 9px;border-radius:9px;background:#eef3ff;border:1px solid #d9e2f6}
.quick-reply-admin-item .quick-reply-item-actions{justify-content:flex-end}
@media(max-width:760px){.quick-reply-item-actions{width:100%;justify-content:flex-end;flex-wrap:wrap}.quick-reply-manager-item{flex-wrap:wrap}}


/* V121 — références DEM / INC premium, architecture inchangée */
.ticket-type-ref{display:inline-flex;align-items:center;gap:7px;max-width:100%;border:1px solid transparent;border-radius:12px;font-weight:850;line-height:1;white-space:nowrap;vertical-align:middle;box-shadow:0 4px 12px rgba(31,48,82,.055)}
.ticket-type-ref.demande{color:#6f177e;background:linear-gradient(135deg,#fff4fb 0%,#fce8f7 56%,#f5e9fb 100%);border-color:#f1c9e8}
.ticket-type-ref.incident{color:#1c3597;background:linear-gradient(135deg,#f3f7ff 0%,#e9efff 55%,#f2edff 100%);border-color:#ccd8fb}
.ticket-type-ref-icon{display:grid;place-items:center;flex:0 0 auto;color:#fff;border-radius:9px}
.ticket-type-ref.demande .ticket-type-ref-icon{background:linear-gradient(145deg,#ec4da8,#8d39cf);box-shadow:0 5px 11px rgba(192,62,166,.18)}
.ticket-type-ref.incident .ticket-type-ref-icon{background:linear-gradient(145deg,#59a2ff,#4d4ee1);box-shadow:0 5px 11px rgba(74,92,216,.18)}
.ticket-type-ref-icon svg{width:62%;height:62%;fill:none;stroke:currentColor;stroke-width:1.9;stroke-linecap:round;stroke-linejoin:round}
.ticket-type-ref-copy{display:flex;align-items:center;gap:6px;min-width:0}
.ticket-type-ref-kind{font-weight:900;letter-spacing:.04em;text-transform:uppercase;border-radius:999px}
.ticket-type-ref.demande .ticket-type-ref-kind{background:rgba(229,91,166,.12);color:#8a247f}
.ticket-type-ref.incident .ticket-type-ref-kind{background:rgba(79,91,222,.11);color:#3044a9}
.ticket-type-ref b{font-weight:950;letter-spacing:.01em}
.ticket-type-ref.compact{padding:5px 8px 5px 5px;border-radius:11px;gap:6px;box-shadow:none}
.ticket-type-ref.compact .ticket-type-ref-icon{width:24px;height:24px;border-radius:7px}
.ticket-type-ref.compact .ticket-type-ref-copy{display:grid;gap:2px;align-items:start}
.ticket-type-ref.compact .ticket-type-ref-kind{font-size:7px;padding:0;background:transparent!important;letter-spacing:.06em}
.ticket-type-ref.compact b{font-size:10.8px}
.ticket-type-ref.mini{padding:5px 8px 5px 5px;border-radius:10px;gap:5px;box-shadow:none}
.ticket-type-ref.mini .ticket-type-ref-icon{width:22px;height:22px;border-radius:7px}
.ticket-type-ref.mini .ticket-type-ref-copy{display:flex;gap:5px}
.ticket-type-ref.mini .ticket-type-ref-kind{font-size:7.5px;padding:3px 5px}
.ticket-type-ref.mini b{font-size:9.5px}
.ticket-type-ref.micro{padding:3px 6px 3px 3px;border-radius:8px;gap:4px;box-shadow:none}
.ticket-type-ref.micro .ticket-type-ref-icon{width:18px;height:18px;border-radius:5px}
.ticket-type-ref.micro .ticket-type-ref-kind{font-size:6.8px;padding:2px 4px}
.ticket-type-ref.micro b{font-size:8.8px}
.ticket-type-ref.hero{padding:8px 14px 8px 8px;border-radius:16px;gap:10px;flex:0 0 auto;min-width:178px;box-shadow:0 8px 22px rgba(31,48,82,.08)}
.ticket-type-ref.hero .ticket-type-ref-icon{width:48px;height:48px;border-radius:12px}
.ticket-type-ref.hero .ticket-type-ref-copy{display:grid;gap:5px;align-items:start}
.ticket-type-ref.hero .ticket-type-ref-kind{font-size:8.5px;padding:4px 7px;width:max-content}
.ticket-type-ref.hero b{font-size:17px;letter-spacing:.01em}
.ticket-ref-plain{font-weight:900;color:#40516d}
.notification-ticket{display:flex!important;align-items:center;gap:7px!important;min-width:0}
.notification-ticket-title{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:#596982;font-weight:750}
.quick-result-ticket-line{display:flex!important;align-items:center;gap:7px;min-width:0}
.quick-result-ticket-line>span:last-child{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.today-ticket-list button>.ticket-type-ref{justify-self:start}
.kanban-card>.ticket-type-ref{justify-self:start}
.planning-ticket>.ticket-type-ref{justify-self:start;margin:2px 0}
.v34-head-main{align-items:center!important}
.v34-head-text h1{margin-top:0!important}

/* La colonne référence gagne juste l'espace nécessaire au badge, sans modifier la structure du tableau. */
.ticket-table-head,.ticket-table-row{grid-template-columns:136px minmax(220px,1.45fr) 125px 150px 142px minmax(145px,1fr) minmax(140px,1fr) minmax(145px,1fr)!important;min-width:1225px!important}
.ticket-table-wrap.bulk-enabled .ticket-table-head,.ticket-table-wrap.bulk-enabled .ticket-table-row{grid-template-columns:38px 136px minmax(220px,1.45fr) 125px 150px 142px minmax(145px,1fr) minmax(140px,1fr) minmax(145px,1fr)!important;min-width:1265px!important}
.ticket-table-row .ticket-ref{font-size:inherit!important;color:inherit!important}
@media(max-width:900px){.ticket-type-ref.hero{min-width:auto}.ticket-type-ref.hero .ticket-type-ref-icon{width:42px;height:42px}.ticket-type-ref.hero b{font-size:15px}}

/* V122 — Parc > Ordinateurs : table premium + panneau latéral */
.computer-page-head{display:flex;align-items:center;justify-content:space-between;gap:18px;margin-bottom:16px}
.computer-page-heading{display:flex;align-items:center;gap:14px}.computer-page-heading h2{margin:0;color:#101d3d;font-size:23px}.computer-page-heading p{margin:3px 0 0;color:var(--muted);font-size:11px}.computer-title-icon{width:44px;height:44px;border-radius:13px;display:grid;place-items:center;background:linear-gradient(145deg,#eef3ff,#f7f2ff);border:1px solid #dde5fa;color:#315cd8;font-size:22px;box-shadow:0 8px 20px rgba(41,69,150,.08)}
.computer-kpis{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:13px;margin-bottom:16px}.computer-kpi{background:#fff;border:1px solid #e3e8f2;border-radius:16px;padding:15px 16px;display:flex;gap:12px;align-items:flex-start;box-shadow:0 5px 18px rgba(27,47,88,.04)}.computer-kpi-icon{width:38px;height:38px;border-radius:11px;display:grid;place-items:center;font-size:18px;font-weight:900;background:#eef3ff;color:#315cd8;flex:0 0 38px}.computer-kpi-icon.ok{background:#e9f8ef;color:#2ca86a}.computer-kpi-icon.warn{background:#fff1e4;color:#f08725}.computer-kpi-icon.off{background:#fdeaf0;color:#e22b58}.computer-kpi>div{min-width:0;flex:1;display:grid}.computer-kpi small{font-size:9px;letter-spacing:.055em;color:#62708e;font-weight:800}.computer-kpi b{font-size:23px;line-height:1.1;color:#12234e;margin-top:2px}.computer-kpi em{font-style:normal;font-size:10px;color:#8290a9;margin-top:3px}.computer-progress{height:5px;background:#edf1f7;border-radius:999px;overflow:hidden;margin-top:7px}.computer-progress i{display:block;height:100%;background:#2fb36f;border-radius:inherit}.computer-progress.warn i{background:#f58b20}.computer-progress.off i{background:#e62e5b}
.computer-layout{display:grid;grid-template-columns:minmax(0,1fr) 330px;gap:15px;align-items:start}.computer-table-panel{overflow:hidden}.computer-table-head{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:14px 16px;border-bottom:1px solid #e4e9f2}.computer-table-head h3{margin:0;font-size:14px}.computer-table-head h3 span{color:#6e7a92;font-weight:700}.computer-table-tools{display:flex;gap:8px;align-items:center}.computer-filter-select{border:1px solid #dce3ef;background:#f9fbfe;border-radius:10px;padding:8px 28px 8px 10px;color:#32405e;font-size:10.5px;min-width:128px}
.computer-premium-table{min-width:930px;margin:0}.computer-premium-table thead th{background:#f7f9fc;color:#5f6d88;font-size:8.7px;text-transform:uppercase;letter-spacing:.045em;padding:10px 8px;white-space:nowrap}.computer-premium-table tbody td{padding:9px 8px;vertical-align:middle;border-top:1px solid #edf0f5}.computer-row{cursor:pointer;transition:background .15s ease}.computer-row:hover{background:#f8faff}.computer-row.selected{background:linear-gradient(90deg,#edf4ff,#f9fbff)}.computer-row.selected td:first-child{box-shadow:inset 3px 0 #315fdb}.computer-row input[type=checkbox]{width:14px;height:14px;accent-color:#315fdb}
.computer-name-cell,.computer-user-cell{display:flex;align-items:center;gap:9px;min-width:0}.computer-name-cell b,.computer-user-cell b{display:block;color:#142852;font-size:10.5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.computer-name-cell small,.computer-user-cell small{display:block;color:#8994aa;font-size:8.8px;margin-top:2px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.computer-device-icon{width:30px;height:30px;border-radius:9px;display:grid;place-items:center;background:#eef3ff;color:#315edb;border:1px solid #dde6fb;font-size:15px;flex:0 0 30px}.computer-type-cell{display:flex;align-items:center;gap:6px;color:#64718c;font-size:9.5px}.computer-avatar{width:29px;height:29px;border-radius:50%;display:grid;place-items:center;background:linear-gradient(145deg,#e755b4,#6759e8);color:#fff;font-size:9px;font-weight:800;flex:0 0 29px}.computer-avatar.large{width:36px;height:36px;font-size:10px}.computer-serial{display:flex;align-items:center;gap:5px;font-family:ui-monospace,SFMono-Regular,Consolas,monospace;color:#34456f;font-size:9.6px;white-space:nowrap}.computer-serial button,.computer-side-section dd button{border:0;background:transparent;color:#4966ac;cursor:pointer;padding:0}.computer-status,.computer-warranty{display:inline-flex;align-items:center;gap:5px;border-radius:999px;padding:5px 8px;font-size:8.8px;font-weight:800;white-space:nowrap}.computer-status i{width:6px;height:6px;border-radius:50%;background:currentColor}.computer-status.ok,.computer-warranty.ok{background:#eaf8ef;color:#258a56}.computer-status.warn,.computer-warranty.warn{background:#fff0e3;color:#df7312}.computer-status.loan{background:#eaf1ff;color:#2867d7}.computer-status.off,.computer-warranty.danger{background:#fde9ef;color:#d92553}.computer-status.stock,.computer-warranty.neutral{background:#f0f2f6;color:#667085}.computer-more{width:31px;height:31px;border:1px solid #dfe5ef;background:#fff;border-radius:9px;color:#31509e;font-weight:900;cursor:pointer;line-height:1}.computer-more:hover{background:#f2f6ff;border-color:#c9d6f0}
.computer-pagination{padding:11px 15px;border-top:1px solid #e7ebf2;display:flex;justify-content:space-between;align-items:center;gap:12px;color:#71809b;font-size:9px}.computer-pagination-right{display:flex;align-items:center;gap:6px}.computer-pagination-right label{display:flex;align-items:center;gap:5px}.computer-pagination select{border:1px solid #dfe4ed;border-radius:7px;background:#fff;padding:5px 6px;font-size:9px}.computer-pagination button{border:0;background:transparent;min-width:24px;height:24px;border-radius:7px;color:#46609c;cursor:pointer}.computer-pagination button:hover,.computer-page.active{background:#edf3ff!important;color:#2059d0!important;font-weight:800}.computer-page-ellipsis{padding:0 2px}
.computer-side-panel{background:#fff;border:1px solid #e0e6f0;border-radius:16px;box-shadow:0 8px 25px rgba(31,49,89,.06);overflow:hidden;position:sticky;top:84px}.computer-side-panel.empty-side{min-height:360px;display:grid;place-items:center;text-align:center;padding:25px}.computer-side-panel.empty-side b{display:block;color:#26395e;margin-top:10px}.computer-side-panel.empty-side p{color:#8792a7;font-size:10px;max-width:210px}.computer-side-placeholder{width:54px;height:54px;border-radius:15px;background:#eef3ff;color:#315ed8;display:grid;place-items:center;margin:auto;font-size:22px}.computer-side-head{display:grid;grid-template-columns:62px 1fr auto;gap:11px;padding:15px;border-bottom:1px solid #edf0f5;align-items:start}.computer-hero-icon{width:62px;height:62px;border-radius:14px;background:linear-gradient(145deg,#e7f0ff,#f5f8ff);border:1px solid #dce5f6;color:#315ed8;display:grid;place-items:center;font-size:28px}.computer-side-title b{font-size:12.5px;color:#15264c;display:block}.computer-side-title>span{font-size:9.5px;color:#7a879f;display:block;margin-top:2px}.computer-side-tags{display:flex;flex-wrap:wrap;gap:5px;margin-top:7px}.computer-os{display:inline-flex;align-items:center;border-radius:999px;padding:5px 8px;background:#edf3ff;color:#315dcc;font-size:8.5px;font-weight:800}.computer-side-close{border:0;background:transparent;color:#72809b;font-size:18px;cursor:pointer}.computer-side-user{display:flex;align-items:center;gap:10px;padding:12px 15px;border-bottom:1px solid #edf0f5}.computer-side-user small,.computer-side-user span{display:block;color:#8894aa;font-size:8.5px}.computer-side-user b{display:block;color:#25375d;font-size:10.5px;margin:1px 0}.computer-side-tabs{display:grid;grid-template-columns:repeat(4,1fr);border-bottom:1px solid #e7ebf2;padding:0 8px}.computer-side-tabs button{border:0;background:transparent;padding:10px 4px;font-size:8.8px;color:#687690;cursor:pointer;border-bottom:2px solid transparent}.computer-side-tabs button.active{color:#d52862;border-color:#e5004d;font-weight:800}.computer-side-section{margin:11px;border:1px solid #e7ebf3;border-radius:12px;padding:11px}.computer-side-section-title{display:flex;justify-content:space-between;align-items:center;margin-bottom:9px}.computer-side-section-title b{font-size:10.5px;color:#253861}.computer-side-section-title button{border:1px solid #dfe5ef;background:#f7f9fc;border-radius:7px;padding:5px 7px;font-size:8.5px;color:#465b8f;cursor:pointer}.computer-side-section dl{display:grid;grid-template-columns:45% 55%;row-gap:7px;margin:0}.computer-side-section dt{color:#75829c;font-size:8.8px}.computer-side-section dd{margin:0;color:#2e416c;font-size:8.8px;min-width:0;overflow-wrap:anywhere}.computer-panel-loading{padding:25px;text-align:center;color:#7a879e;font-size:10px}.computer-panel-history{display:grid;grid-template-columns:1fr auto;gap:2px 7px;padding:8px 0;border-top:1px solid #eef1f5}.computer-panel-history:first-of-type{border-top:0}.computer-panel-history b{font-size:9px}.computer-panel-history span{font-size:8.8px;color:#56637d;grid-column:1/-1}.computer-panel-history small{font-size:8px;color:#8995aa}.computer-panel-ticket{width:100%;display:grid;grid-template-columns:auto 1fr auto;align-items:center;gap:7px;border:0;border-top:1px solid #eef1f5;background:#fff;padding:8px 0;text-align:left;cursor:pointer}.computer-panel-ticket span{font-size:8.8px;color:#35486f;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
@media(max-width:1350px){.computer-layout{grid-template-columns:1fr}.computer-side-panel{position:relative;top:auto}.computer-kpis{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:900px){.computer-page-head,.computer-table-head{align-items:flex-start;flex-direction:column}.computer-table-tools{width:100%}.computer-table-tools .inventory-search{flex:1}.computer-kpis{grid-template-columns:1fr 1fr}}
@media(max-width:650px){.computer-kpis{grid-template-columns:1fr}.computer-pagination{align-items:flex-start;flex-direction:column}.computer-pagination-right{flex-wrap:wrap}.computer-page-head .toolbar-actions{width:100%}}


/* V123 — vraies icônes ordinateur / portable dans le Parc */
.computer-device-svg{display:block;overflow:visible}
.computer-device-svg.row{width:25px;height:20px}
.computer-device-svg.type{width:15px;height:12px}
.computer-device-svg.title{width:30px;height:24px}
.computer-device-svg.kpi{width:25px;height:20px}
.computer-device-svg.hero{width:76px;height:58px;filter:drop-shadow(0 5px 5px rgba(27,48,91,.16))}
.computer-device-svg.empty{width:42px;height:32px}
.computer-device-svg.section{width:17px;height:14px}
.computer-device-icon{padding:3px;width:34px;height:31px}
.computer-device-icon .computer-device-svg{width:27px;height:22px}
.computer-type-icon{width:17px;height:15px;display:inline-grid;place-items:center}
.computer-type-cell .computer-device-svg{width:16px;height:13px}
.computer-title-icon{overflow:hidden}
.computer-title-icon .computer-device-svg{width:31px;height:25px}
.computer-kpi-icon.total{overflow:hidden}
.computer-kpi-icon.total .computer-device-svg{width:27px;height:21px}
.computer-hero-icon{width:78px;height:70px;padding:4px;background:linear-gradient(145deg,#eaf2ff,#f7f9ff);display:grid;place-items:center}
.computer-side-head{grid-template-columns:78px 1fr auto}
.computer-windows-svg{width:12px;height:12px;display:block;flex:0 0 12px}
.computer-os{gap:5px}
.computer-copy-svg{width:13px;height:13px;display:block;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}
.computer-calendar-svg{width:12px;height:12px;display:block;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round;flex:0 0 12px}
.computer-warranty{gap:5px}
.computer-serial button,.computer-copy-btn{display:inline-grid;place-items:center;width:18px;height:18px;border-radius:5px!important}
.computer-serial button:hover,.computer-copy-btn:hover{background:#eef3ff!important}
.computer-side-placeholder{overflow:hidden}
.computer-side-placeholder .computer-device-svg{width:45px;height:35px}
.computer-side-section-title b{display:flex;align-items:center;gap:6px}
.computer-section-icon{width:22px;height:22px;border-radius:6px;background:#edf3ff;color:#2f61d7;display:grid;place-items:center;flex:0 0 22px}
.computer-section-icon .computer-device-svg{width:17px;height:14px}
.computer-section-icon.warranty{background:#eef9f3;color:#2c9c63}
.computer-section-icon.warranty .computer-calendar-svg{width:13px;height:13px}
@media(max-width:1350px){.computer-side-head{grid-template-columns:72px 1fr auto}.computer-hero-icon{width:72px;height:64px}.computer-device-svg.hero{width:68px;height:52px}}

/* V124 — gestion complète des modèles et checklists */
.ticket-template-admin-list{display:grid;gap:10px;margin:10px 0 16px}
.ticket-template-admin-card{border:1px solid #dfe5ef;border-radius:13px;background:#fff;overflow:hidden;box-shadow:0 2px 8px rgba(29,61,145,.04)}
.ticket-template-admin-card>summary{list-style:none;display:flex;align-items:center;justify-content:space-between;gap:14px;padding:12px 14px;cursor:pointer;background:#fff}
.ticket-template-admin-card>summary::-webkit-details-marker{display:none}
.ticket-template-admin-card>summary>div{display:flex;flex-direction:column;gap:3px;min-width:0}
.ticket-template-admin-card>summary b{font-size:11.5px;color:#14244a}
.ticket-template-admin-card>summary span{font-size:9.5px;color:#75839a}
.template-manage-label{white-space:nowrap;padding:6px 9px;border-radius:8px;background:#f3f6fb;color:#1D3D91!important;font-weight:800}
.ticket-template-admin-card[open] .template-manage-label b{display:inline-block;transform:rotate(180deg)}
.ticket-template-admin-body{border-top:1px solid #e6ebf2;padding:14px;background:#fbfcff;display:grid;gap:14px}
.ticket-template-subtitle{display:flex;align-items:flex-start;justify-content:space-between;gap:12px}
.ticket-template-subtitle>div,.ticket-template-subtitle{min-width:0}
.ticket-template-subtitle b{display:block;color:#1D3D91;font-size:11px}
.ticket-template-subtitle span{display:block;margin-top:2px;font-size:9.5px;color:#77849a;line-height:1.4}
.ticket-template-edit-form{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:9px;padding:11px;border:1px solid #e2e7ef;border-radius:11px;background:#fff}
.ticket-template-edit-form .span2{grid-column:1/-1}
.ticket-template-edit-form textarea{min-height:90px}
.template-checklist-manager{border:1px solid #e0e6f0;border-radius:12px;background:#fff;padding:11px}
.checklist-title{margin-bottom:9px}
.template-checklist-count{flex:0 0 auto;padding:5px 8px;border-radius:999px;background:#eef3ff;color:#1D3D91!important;font-weight:900}
.template-checklist-admin-list{display:grid;gap:7px}
.template-checklist-edit-row{display:grid;grid-template-columns:26px minmax(150px,.9fr) minmax(240px,1.8fr) 78px auto;align-items:end;gap:8px;border:1px solid #e7ebf2;border-radius:10px;padding:8px;background:#fbfcff}
.template-checklist-edit-row label,.template-checklist-add-form label{font-size:8.7px;color:#68768e}
.template-checklist-edit-row input,.template-checklist-add-form input{margin-top:4px}
.checklist-row-number{align-self:center;justify-self:center;width:22px;height:22px;display:grid;place-items:center;border-radius:7px;background:#eef3ff;color:#1D3D91;font-size:9px;font-weight:900}
.checklist-label-field{min-width:0}
.checklist-order-field input{min-width:0;text-align:center}
.template-checklist-actions{display:flex;gap:6px;align-items:center;padding-bottom:1px}
.template-checklist-add-form{display:grid;grid-template-columns:140px minmax(150px,.9fr) minmax(240px,1.8fr) 78px auto;align-items:end;gap:8px;margin-top:10px;padding:10px;border:1px dashed #bfcbe0;border-radius:10px;background:#f7f9fd}
.add-checklist-kicker{align-self:center;color:#1D3D91;font-size:10px;font-weight:900}
.template-checklist-empty{padding:18px;text-align:center;color:#8490a2;font-size:10px;border:1px dashed #d6deea;border-radius:10px;background:#fafbfd}
.ticket-template-danger{display:flex;justify-content:space-between;align-items:center;gap:12px;padding:9px 10px;border-radius:10px;background:#fff5f6;border:1px solid #f4d4da;color:#9d4051;font-size:9.5px}
.template-new-box{border-top:1px solid #e3e8f1;padding-top:12px;margin-top:2px}
@media(max-width:1050px){
 .ticket-template-edit-form{grid-template-columns:1fr 1fr}
 .template-checklist-edit-row{grid-template-columns:26px 1fr 1.5fr 70px}.template-checklist-actions{grid-column:2/-1}
 .template-checklist-add-form{grid-template-columns:1fr 1fr}.add-checklist-kicker{grid-column:1/-1}.template-checklist-add-form button{justify-self:start}
}
@media(max-width:760px){
 .ticket-template-edit-form,.template-checklist-edit-row,.template-checklist-add-form{grid-template-columns:1fr}
 .ticket-template-edit-form .span2,.template-checklist-actions,.add-checklist-kicker{grid-column:auto}
 .checklist-row-number{justify-self:start}
 .ticket-template-danger{align-items:stretch;flex-direction:column}
}